Customer Ratings & Reviews
- Model:
- QN55Q7FAAFXZA
- SKU:
- 6619375
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the great picture quality and ease of use of the 55” Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025). Customers also appreciate the quick and simple setup, as well as the design and interface. However, some customers have expressed concerns about the remote control, brightness, and volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pictures is so clear. I have always loved Samsung, I will never buy anything else!!
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Does not stay connected to wifi
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the picture quality and sound are fine, this "smart" television is not actually smart enough to stay connected to wifi. It drops the connection every 5-10 minutes, leading to constant buffering when trying to use YouTube or any streaming service on it. I've had to fall back on my dvd collection because anything requiring an internet connection is incompatible with this tv's software. It also interrupts whatever you're trying to watch to advertise its useless AI features. Its universal remote set up feature does not work either, leading me to still need multiple remotes for my blu-ray player and Roku stick.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BryceJ,
Thank you for sharing your experience with Wi-Fi connectivity. If your TV is having trouble connecting to the network, the following steps may help resolve the issue:
Signal & Setup Tips:
1. Check TV-to-router distance – Your TV should be within 50 feet of the modem or access point for reliable signal strength.
2. Minimize interference – Turn off nearby wireless devices and make sure there are no physical barriers (stone walls, fireplaces, appliances) between the TV and router.
Power Cycle Devices:
3. Restart both your TV and router – Unplug both devices for at least 30 seconds, then plug them back in and allow them to reboot fully.
Connection Type:
4. Evaluate your connection method –
o If using Wi-Fi, move your router closer to the TV and eliminate any obstructions.
o For a more stable connection, we strongly recommend using a wired Ethernet cable.
o If already using Ethernet, verify the cable is working by testing it with another device.
Run Built-In Diagnostic Tools:
5. Network Test: Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test
6. Wi-Fi Check: Settings > Support > Device Care > Self Diagnosis > Wi-Fi
Last Resort:
7. Perform a Factory Reset (if issues persist): Settings > All Settings > General & Privacy > Reset > Factory Data Reset. Note that this will return all settings to their original defaults.
If these steps don’t resolve the issue, please reach out to Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat support and additional help are available at the ‘Support’ link on our website.
~ Samsung Specialist
Great tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, clear picture, easy to add/access apps. Very light as well, making it easy to mount on the wall.
I would recommend this to a friend- Pros mentioned:Picture quality
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and great glare from sun vs other tvs
I would recommend this to a friend - Pros mentioned:Picture quality
Unmatched TV for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Would buy again any day of the week!
I would recommend this to a friend - Pros mentioned:Picture quality
Decent TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality product in the category this was a decent choice
I would recommend this to a friend - Pros mentioned:Picture quality
Smart tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect im happy for the quality and service at store and employeds
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 55" TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected, picture quality is awesome, would definitely recommend.
I would recommend this to a friend Great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesperson actually came up and asked if he could be of help. This was about 10 minutes after we had looked everywhere for a clerk without being able to find one. The salesperson was very helpful in answering all our questions and even insisted on transporting our purchase outside and loading it into our car. I was very impressed.
I would recommend this to a friend- Pros mentioned:Picture quality
Decent TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality display, i love the simplicity of it. But i dont like the fact you have to use a samsung account to pretty much use the tv. What happened to plug and play.
I would recommend this to a friend - Pros mentioned:Setup ease
Worth The Purchase
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV very easy to use and the interface is great.The tech on it is amazing.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic TV. I can't believe the Picture. Everything is So Vivid
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the side 55 and different things you can do with it. The colors is amazing, and don’t forget the sound bar first class.
I would recommend this to a friend - Pros mentioned:Picture quality
I Love my New TV !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love it!! The Picture Quality, Sound, and Overall Performance is Great. I have my new TV sitting on a TV stand, in my living room. I feel that I made a very good choice with this choice.
I would recommend this to a friend Excelllent!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good quality for an affordable price. I was looking for a tv at a good price to watch movies and this one is pretty good with brightness, color, and resolution.
I would recommend this to a friend- Pros mentioned:Picture quality
Great Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the tv clear picture and great quality for the price would buy again.
I would recommend this to a friend Great giftb
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV’s, we give them out as raffle prizes and people in our program loves them.
I would recommend this to a friendGreat game
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great game, defenaily recommend it. Very enjoyable, not much needs to be said, just play it.
I would recommend this to a friend- Pros mentioned:Picture quality
Loving it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this to replace our 6 series and the difference is noticeable! The price increase was not bad and love the slim remote.
I would recommend this to a friend - Pros mentioned:Picture quality
Good buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality Best on the wall if possible
I would recommend this to a friend