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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 872 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the great picture quality and ease of use of the 55” Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025). Customers also appreciate the quick and simple setup, as well as the design and interface. However, some customers have expressed concerns about the remote control, brightness, and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 872 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than what I expected for a new entertainment center

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but wait for a sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine tv for the price, I’ve heard of some horror stories of these boards failing but mine is fine so far.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colors, sounds, and brightness. Highly recommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good picture, irritating software.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is very good, and I've had good luck with Samsung TV's in the past. In fact, this one replaced a 15 year old Samsung unit. So, it's been a while since I bought a new one. Now you have to subscribe to Samsung before you can load any of your streaming aps. That was very irritating to me. Took me nearly an hour to get Netflix, Prime, YouTube TV, and Paramount loaded. I guess I'm old, just bothers me that everyone wants every piece of information on you so they can market it before they let you use their product.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Thank you for your review and for sharing your concerns. A Samsung Account is required to access Smart Hub, which powers the core smart features of your TV - including app access (like Netflix and YouTube), service updates, and content personalization.

      Without signing in and accepting the Terms and Conditions, your TV will function in a basic mode - supporting external devices (such as HDMI and over-the-air antenna), but streaming apps and Smart Hub services will be unavailable.
      We understand this requirement may not be ideal for all users, but it’s necessary for full access to Samsung’s smart features and connected services.

      If you need assistance creating or logging into a Samsung Account, we’re here to help. Please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in brighter room the quality is good. i liked because it is kept where ther is bright shade

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture. Bright vivid colors. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV mount and perfect rotation movements and up an down, for the corner space and anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem whatsoever with the product. Setup was easy and so far I’m happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    I recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture but the sound is lacking. I use a soundbar with it now.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 4 out of 5 stars

    Tv and sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was good As expected. Easy install and set up. Thumbs up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my 8 years old tv. Happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I ever bought great color great picture!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Solid TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything looks very smooth, and the audio quality is good. Easier to read text on screen than the smaller tv we had before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than happy with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with this new TV! It was installed by Best Buy with no issues and I received a great demonstration on the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this TV to replace our 6 year old 50 in. Samsung, We have never had a problem with Samsung and will continue to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 55” Class Q7F Series QLED 4K UHD Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV with good Picture quality and Sound system. Very reliable one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Electronics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases for my STR, very easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Success

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great definition and perfect size. We like it much better that 75 inch Sony Brava which cost four times as much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Torin was so knowledgeable, He helped me to make a decision and purchase exactly what I wanted. I felt completely comfortable asking all of my questions, outstanding employee.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great for the price only downside I would say is the sound quality you need a sound bar to pair with it to get the movie theater affect but great quality for the price range for sure.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JenniferB,

      Thank you for sharing your feedback on the sound quality. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
      • Live Chat
      • Manuals, Software, & Warranty Info
      ~ Samsung Specialist Samsung