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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 872 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the great picture quality and ease of use of the 55” Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025). Customers also appreciate the quick and simple setup, as well as the design and interface. However, some customers have expressed concerns about the remote control, brightness, and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 872 reviews
  • Rated 4 out of 5 stars

    Good Limited Use TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product - makes a good tv for a limited use room -not many ports for accessories. Refresh rate is a bit slow -does create some sync issues with audio on streaming for some sites.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is better than many TVs double the price. I am not a fan of hyper sharpness and over staturated colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and professional advice on the best TV for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve been enjoying Samsung tvs for years! We wouldn’t buy any other brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy agent was informative, helpful and gave us great and timely service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55” Q7F QLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television works great. Fast response time, we stream with you tube tv and it works very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung qled 55' 4k Ai smart tizen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would be 5 starts, but set up was confusing and rewquired a call to customer service. CS was helpful and patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price; volume control was tricky till I figured it out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LOUSY REMOTE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote will not pair with the TV. It just keeps blinking when attempting to pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are better than expected and a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Father

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product works perfectly well in a lit room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from floor team to help pick out an amazing tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GreatTV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. Perfect size for my bedroom. I love all the featres as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv for the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the fact you get free tv channels. Also it fit well on the existing bracket for our mount.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Typical TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A TV is a TV. This one meets my needs. I installed without any problems.

    I would recommend this to a friend
  • Cons mentioned:
    User interface

    Rated 2 out of 5 stars

    tech's control has gone too far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    trys to make you long in just to watch you own TV. very annoying.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MichaelB,

      Thanks for sharing your thoughts on Samsung's Q7F. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 4 out of 5 stars

    Nice buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice TV, but it can have better picture quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would recommend tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works great in my bedroom. Happy with the purchase.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Ethan,

      Thanks for taking a moment to review Samsung’s Q7F TV. If you’re experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help at 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also reach our LiveChat team by selecting the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Cons mentioned:
    User interface

    Rated 2 out of 5 stars

    TV Blackhole

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between Samsung's user interface and Google's security paranoia the setup is impossible to navigate.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JohnD,

      Thank you for sharing your feedback with us. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website, then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Q7F TV model to view or download the available guides.

      The e-Manual & User Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.

      Your TV includes Learn Menu Screen, an accessibility feature that provides audio guidance for on-screen menus. When enabled, your TV will announce the name and function of each menu item as you scroll, without making any changes. This feature is particularly helpful for users who are visually impaired or new to Smart TV menus. To enable, go to: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.

      If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 2 out of 5 stars

    Odd screen reset upon channel change

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture clarity is okay, with some shows being clearer than others. An annoying thing that happens is, every time I change the channel, the screen goes to the new channel, then goes black for about a half second, then resumes. It's annoying as heck. This is the 2025 version of this TV, and that's the best it can do? I guess you get what you pay for. I wouldn't buy this again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      AngeliaY,

      We appreciate your review. So we can better understand the issues you’re experiencing on the source you're using and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.

      ~ Samsung Specialist Samsung