Customer Ratings & Reviews
- Model:
- QN55Q7FAAFXZA
- SKU:
- 6619375
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality of the 55” Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025), and find it easy to use with a quick and simple setup. The TV's interface and sleek design are also appreciated. Some customers find the remote control to be small, and have noted issues with the brightness and contrast.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Samsung family
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Samsung so much we now have 3! Great quality and the free channel lineup is a nice bonus! No connectivity issues whatsoever.
I would recommend this to a friend - Pros mentioned:Ease of use
Great value!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As someone with basically no knowledge about tv resolution and quality this was a perfect option for me. It was a great cost, easy setup, and I have had no complaints so far
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV for my son. He loves it. I’ve always gotten great things from Best Buy. I’ve bought my dishwasher my washer and now a TV for my son. Great picture wonderful purchase.
I would recommend this to a friend Good TV, weak UI
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s pretty, crisp, responsive, sound is great, love that it turns off with a vintage TV graphic, and the solar power remote is awesome. Biggest flaw is that the apps menu features many useless apps and has a poor UX design to delete them or add the ones we actually use. Example: HBO is not listed as a standard app, so we have search for HBO when we want to use it.
I would recommend this to a friend- Pros mentioned:Picture quality
Great TV room television
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love our new tv, looks clear, great picture quality. I highly recommend.
I would recommend this to a friend - Pros mentioned:Picture quality
Good tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and sound. Love the chargeable remote.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the side 55 and different things you can do with it. The colors is amazing, and don’t forget the sound bar first class.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung QLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new TV. It’s great to watch sports as well as movies. Highly recommend it…
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a clear image and it was light enough for my by myself to mount it to my wall
I would recommend this to a friend Great TV for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV works perfectly for the price, the picture is vivid and has vibrant colors. I only use it for streaming and regular TV channels, so I cannot speak about gaming experience. But for my purpose, it works amazing. Overall, it is a great TV with a smaller price tag!
I would recommend this to a friend- Pros mentioned:Picture quality
Great option with excellent image quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good image quality. UI could be smoother, and several apps are not available, but overall nice TV.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Does not stay connected to wifi
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the picture quality and sound are fine, this "smart" television is not actually smart enough to stay connected to wifi. It drops the connection every 5-10 minutes, leading to constant buffering when trying to use YouTube or any streaming service on it. I've had to fall back on my dvd collection because anything requiring an internet connection is incompatible with this tv's software. It also interrupts whatever you're trying to watch to advertise its useless AI features. Its universal remote set up feature does not work either, leading me to still need multiple remotes for my blu-ray player and Roku stick.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BryceJ,
Thank you for sharing your experience with Wi-Fi connectivity. If your TV is having trouble connecting to the network, the following steps may help resolve the issue:
Signal & Setup Tips:
1. Check TV-to-router distance – Your TV should be within 50 feet of the modem or access point for reliable signal strength.
2. Minimize interference – Turn off nearby wireless devices and make sure there are no physical barriers (stone walls, fireplaces, appliances) between the TV and router.
Power Cycle Devices:
3. Restart both your TV and router – Unplug both devices for at least 30 seconds, then plug them back in and allow them to reboot fully.
Connection Type:
4. Evaluate your connection method –
o If using Wi-Fi, move your router closer to the TV and eliminate any obstructions.
o For a more stable connection, we strongly recommend using a wired Ethernet cable.
o If already using Ethernet, verify the cable is working by testing it with another device.
Run Built-In Diagnostic Tools:
5. Network Test: Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test
6. Wi-Fi Check: Settings > Support > Device Care > Self Diagnosis > Wi-Fi
Last Resort:
7. Perform a Factory Reset (if issues persist): Settings > All Settings > General & Privacy > Reset > Factory Data Reset. Note that this will return all settings to their original defaults.
If these steps don’t resolve the issue, please reach out to Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat support and additional help are available at the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Excellent TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, easy set up, fully featured at a reasonable price.
I would recommend this to a friend - Pros mentioned:Picture quality
I'd buy again.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 55" and 43" Samsung at same time. Both are high quality. I received technical help when I was there to research and buy. Good pricing. No pressure to buy. Found both slightly cheaper elsewhere but went back to buy from BestBuy because of great customer service.
I would recommend this to a friend - Pros mentioned:Picture quality
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect replacement for my non WiFi Samsung . Nice crisp picture !
I would recommend this to a friend - Pros mentioned:Picture quality
QLED 55" Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! We bought this TV to go on our outside porch and it has more than satisfied that need!
I would recommend this to a friend - Pros mentioned:Picture quality
Television purchase review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, great sound, especially after sound bar and sub woofer were added.
I would recommend this to a friend 55" QLED 7 series
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality it is very good. The sound is not the greatest I've ever heard from a TV, but adequate. All the apps that come preloaded on the TV are easy to use and the smart remote is great.
I would recommend this to a friend- Pros mentioned:Picture quality
Loving it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this to replace our 6 series and the difference is noticeable! The price increase was not bad and love the slim remote.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying my purchase of 55inch TV. Great picture quality- feels like I am in a movie theater. Very user friendly, we used a speaker to increase the volume. Great value for the price.
I would recommend this to a friend