Customer Ratings & Reviews
- Model:
- QN55Q80AAFXZA
- |
- SKU:
- 6451481
Customer reviews
Rating 4.6 out of 5 stars with 860 reviews
(860 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, describing it as great and worth the money. They also appreciate the easy setup process and find the gaming experience to be exceptional. However, some users have encountered issues with the remote control and a few have reported dead pixels and streaming problems.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Remote control
Rated 4 out of 5 stars
Seems ok so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I made this purchase for my mom, but it seems like a pretty good TV. The operating system is the only hurdle I’m having and thats just because I’m not familiar. I liked that the remote is rechargeable via a small I guess you’d call it a solar panel on the back of it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Happy Customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Samsung! I originally purchased a Sony but was not pleased with the picture quality and the side-angle view was blurred. Color and picture on the Samsung is vibrant and beautiful!! I'll never steer from Samsung again!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Exactly what we expected!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I bought the 65" version of this television four years ago and loved it, so we decided to put this 55" in our guest bedroom, and it looks amazing!! Netflix and other streaming platforms look great!
I would recommend this to a friend Rated 5 out of 5 stars
Very nice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV, so far (had it for 3 days now). Every thing is great, but I had 2 problems during installation, both my fault. First, I could get my TIVO remote to work the TV volume and power functions. This is because I placed the sound bar in front of the remote receiver on the TV. Once I moved the sound bar, it worked fine. Second, the ARC connection to the sound bar would work. Turns out I plugged the cable into the wrong HDMI port on the sound bar. It works fine now. I'm normally not such a clutz and consider myself technically astute, so don't overlook the obvious when you install something like this.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, a little pricy and I bought the 55” best Samsung out there. To be honest I wish I had gone large being that we have a Samsung 60” in my back room. Such as life!! It has a great picture thou, I wouldn’t trade it for the world!!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Solid value for your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Good price and great picture. Easy to set up. Nice sound quality with built in speakers. Sound bar not necessary unless you are using in a very large room.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Top-Notch TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is the route to go, you want be disappointed, we are much happier with this tv than the one-step below, I would recommend spending the extra money it's well worth it. The quality picture blows you away.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is #1 I bought this tv for my family room, and the quality is very very good . the kids also use it to play video games and they really see the difference on the graphics.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Smaller TV but Better Picture and More Apps.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is clear and worked perfectly in the sunroom. We had a Samsung 65" TV in the sunroom and my wife thought it was too big for the space so we downsized and couldn't be happier. It has all the latest features and apps.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent tv for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this tv! I watched tons of reviews before purchasing and this seemed to be the best option within budget. This is my first Samsung tv because I’ve always had Sony’s. I’m pretty sure I’ll stick within for a while.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
55" Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought a 55" Samsung TV and it has a beautiful picture. A plus was that it also comes with free viewing channels which we didn't know until it was installed.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great. This is our first smart TV and we still haven't figured out all the things this set does and offers. Learn something new every day. The Best Buy TV salesperson was excellent in helping us with our selection.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Disappointed with sound sync
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this particular TV on the recommendation of a friend. The picture quality is so much better than our previous TV. I am disappointed, however, that the voices spoken are not in sync with the movement on the screen. Something I find very annoying. After contacting the Geek squad who wasn’t able to help, he gave me the number to call Samsung directly. None of their suggestions worked. They advised me to contact our cable company and update our equipment. I did as they suggested and now have all new cable equipment. The problem is still there. I’m very disappointed that this issue couldn’t be resovel.
No, I would not recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
I recommend this TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After looking for a new living room TV for about 9 months I purchased the Q80A. Because of a large west facing picture window, angle of viewing and brightness were critical. This TV performs very well in bright light.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is wonderful, picture is great, sound is clear. The only thing is they should provide instructions for the remote, which is very hi tech. Instructions would help older users a great deal.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for room with a lot of natural light. The sound on this is great and it has option for displaying background ambience instead of just having a dark tv hanging there.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
LTucker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this model to replace a failing 4 to 5 year Q7 series. The sound is very good. The picture is somewhat disappointing. Not sure if it's due to the decreased refresh rate (from 240 to 120) or just a different display technology. I performed all of the updates and spent several days at hours at a time attempting to regain the picture that we were accustomed to viewing. I finally achieved something that was..."acceptable". The solar chargeable remote was....."interesting" once I got it to pair and work with the TV. I still get better results from my universal remote. Maybe I should a opted for a Q90 series..... Maybe next time. I might recommend this to someone who is on a budget and hasn't had better comparative.
I would recommend this to a friendBrand response from Samsung
Posted .Hello LTUCKER,
Thank you for your review of Samsung's Q80A QLED 4K TV. Please know the Motion Rate featured on your Q80A TV is Motion Rate 120, which is better than, or equivalent to your Q7 Series TV, depending on the size of your Q7. Our Motion Rate 120 is a metric that combines the panel’s native refresh rate, image processing, and backlighting technology. This produces a rating that better conveys the TV’s overall motion performance.
If the picture you are seeing out-of-the-box are not to your liking, there are several picture settings you may want to try adjusting.
You can select the Picture Mode that provides the best viewing experience. Go to Home > Settings > Picture > Picture Mode
1) Standard: Is the default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Is suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
Intelligent Mode also enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Home > Settings > General > Intelligent Mode Settings. Adaptive Picture, which is among the options, optimizes brightness and provides the best picture quality in real time, based on the lighting condition and the content you're viewing.
I hope you can use these adjustment recommendations to set the image to your liking. If you would like further assistance with settings, features, or functions, please reach out to Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Remove protective film
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture and sound. If your TV has a speck on the bottom left corner of the screen, it’s not a defect just remove the protective film. Crisp image, amazing sound. All the other perks of it i have yet to check out.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Samsung 55" Q80A Series QLED TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Packaged well. Quality product. Very easy to connect and setup. The Samsung auto setup features make this unit a dream to setup and watch in no time.
I would recommend this to a friend - Pros mentioned:Refresh rate
Rated 5 out of 5 stars
Highly Recommend!!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. Beautiful picture quality and I easily get over 120Hz game play with my PC at 2560x1440. Around 90Hz at 4K. This is based off of me playing COD Modern Warfare.
I would recommend this to a friend















