Customer Ratings & Reviews
- Model:
- QN55Q80AAFXZA
- SKU:
- 6451481
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, describing it as great and worth the money. They also appreciate the easy setup process and find the gaming experience to be exceptional. However, some users have encountered issues with the remote control and a few have reported dead pixels and streaming problems.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pictures and excellent value. Samsung has done it again with a quality that their competitors just can’t compete
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing Television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound quality is amazing. Absolutely love this tv. Samsung is a great brand and make quality products.
I would recommend this to a friend - Pros mentioned:Picture quality
So happy with this purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great resolution and picture and the colors are true. Geek squad installation was seamless!
I would recommend this to a friend - Pros mentioned:Picture quality
Great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality but this model does not come with mlbtv app installed nor is it supported. I you like to watch baseball, look at different Samsung models
I would recommend this to a friendBrand response from Samsung
Posted .Hi edd2018,
Thank you for your review of the 2021 Q80A QLED TV. The built-in App Store allows you to choose from and download hundreds of apps such as discovery+, fuboTV, HBO Max, and many more. If you cannot find the MLB app at this time, rest assured that we are continuously working with our partners to make apps available in our 2021 lineup. Keep an eye on the App Store of your TV to see the latest apps available.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
- Pros mentioned:Picture quality
Love my new TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television is exactly what I wanted. Picture and sound are very clear. Price was reasonable. Would recommend this television.
I would recommend this to a friend - Pros mentioned:Picture quality
Great mid-size screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size screen for the apartment and a very bright and sharp picture. Samsung always comes through with their TV's.
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung 55" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv for my Aunt to have in her bedroom. Very easy setup and the colors are very bright and clear.
I would recommend this to a friend - Pros mentioned:Picture quality
Good Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is good tv , the pictures is very clear , i like it that it have a lot channel you just need a antenna
I would recommend this to a friend not glare free as told
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased our second smart tv from BB. This recent one was supposed to be glare free as the sales associate told us. We called BB to inquire why the heavy glare. When I asked about exchanging it for a glare free, we were told they had none in the whole United States. ???? We purchased a five year Geek Squad warranty. Seems like a waste of money at present. Will probably look at other options when we go to purchase another TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .gorgeousglare,
Thank you for choosing Samsung's Q80A TV. I apologize for any misinformation you may have been given. Anti-reflection designed to minimize ambient light reflection is a feature in our QN85A series and higher.
Should you ever have questions or need help with TV features, specs, or operation, we are here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
First 4k Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Beautiful picture. Got good speakers too! We got a sound bar with ours. Love how convenient the apps are too.
I would recommend this to a friend - Pros mentioned:Picture quality
Television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Television was easy to set and and has a great picture quality. We are having issues at times with the face not being in sync with the person speaking.
I would recommend this to a friendBrand response from Samsung
Posted .Randy,
Thank you for purchasing the Samsung Q80A TV and for sharing your experience with sound delays. Please be sure your firmware is up to date with version 1560.5 which includes updates to address lip sync or audio delays that you are experiencing. You can check this by going to: Settings > Support > Software Update.
If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV:
1. On Samsung's website (upper right corner), go to: Support > Manuals & Software > Find your TV model.
2. Download the update and extract it to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.)
3. Connect the USB thumb drive to a USB port on your TV.
4. Navigate to Settings > Support > Software Update, select Update Now, and then select Yes.
5. Follow the on-screen instructions to install the updated software.
I hope this helps. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
- Pros mentioned:Ease of use
Top quality tv!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was fairly easy. Adding new components was a breeze. Only problem is streaming from my iPhone. Highly recommended.
I would recommend this to a friend - Pros mentioned:Picture quality
Incredible TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding picture. I didn't know what I had been missing quality wise until I got this .
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is everything and more! Couple it with a Samsung soundbar for an extra boost to your favorite movies and muaic!
I would recommend this to a friend - Pros mentioned:Picture quality
Our new TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has a great picture. It's a good buy and the sales associate that assisted us was very helpful.
I would recommend this to a friend - Pros mentioned:Picture quality
Great value
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture & works with other brands. Many devices are recognized as soon as they’re plugged in.
I would recommend this to a friend SAMSUNG55QLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In spite of some annoyances, this is a very good product. One annoyance was that we expected delivery and set up. The folks that delivered only did that. We were led to believe that they were going to do the set up and take away our old TV. Fortunately we had already uninstalled our old TV and had the installation location ready to go. Some other annoyances are due to the failure of the TV to support consistently some of the streaming services. We have been able to "fix" some of these issues through consulting UTUBE videos to find community work arounds for known problems.
I would recommend this to a friend- Pros mentioned:Picture quality
Dave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we are very happy with our purchase,on wish we had the 65 inch,but there was none in stock,nor did Best Buy have any on order.
I would recommend this to a friend EXCEPTIONALSALESSERVICE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When my husband and myself went to Best Buy to look for a new tv, we were greeted by Matthew Sales Agent. He spent a very long time with us, answering questions and explaining features on different televisions. We did end up making a selection that day, the QLED Samsung Q80A, and Matthew took care of all of the details for our sale and setting up our in-home service. We recommend this associate for exceptional service, as he spend a lot of time with us and seemed to care about our wants and needs.
I would recommend this to a friend- Pros mentioned:Ease of use
Great top of the line TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Easy set up for PS5 and several streaming service. The universal remote has cut back our 4 remote rig to just 1.
I would recommend this to a friend