Customer Ratings & Reviews
- Model:
- QN55Q80AAFXZA
- SKU:
- 6451481
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, describing it as great and worth the money. They also appreciate the easy setup process and find the gaming experience to be exceptional. However, some users have encountered issues with the remote control and a few have reported dead pixels and streaming problems.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great outdoor TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture and sound. Very crisp and works perfect on my outdoor porch. Lovw it
I would recommend this to a friend - Pros mentioned:Picture quality
Good T V and picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture easy set up. We just connected it to existing WiFi and it worked beautifully. Picture very clear and bright
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I wanted for all my sports screen is large enough for my teams. My family loves it for our gatherings
I would recommend this to a friend - Cons mentioned:Dead pixels
dead pixels...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couple dead pixels after return window....I already threw the box away...I just hope best buy honors 1 year warranty without box.
I would recommend this to a friend - Pros mentioned:Picture quality
Love the quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect picture viewing and size for our area. Pleased with streaming capabilities.
I would recommend this to a friend - Pros mentioned:Picture quality
Good picture, poor build quality.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In terms of picture quality this is the best tv I’ve ever owned, however in terms of build quality it is the worst one I’ve ever owned. I’m on my 4th one due to warranty replacement because of pixel issues or lighting issues and the 4th one still has issues. So as great as this tv looks I can’t recommend it due to severe quality control issues and will likely never buy a Samsung tv again in the future.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Samsung vs Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent color. really was looking at Sony but this color sold us and the price was less so it was an easy buy
I would recommend this to a friend - Pros mentioned:Picture quality
Clear picture
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on this tv is so clear, so happy I choose this tv. You can see the image clear sitting looking at the side
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV. The fact it is a 4k one makesnthe picture amazing. Its a sharper picture and so clear.
I would recommend this to a friend - Pros mentioned:Ease of use
Thrilled with purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture! It is straightforward to navigate, thanks to the great install by the Geek Squad!
I would recommend this to a friend - Pros mentioned:Picture quality
Happy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best tv that we have ever had. I can’t believe how great the picture and sound are.
I would recommend this to a friend - Pros mentioned:Picture quality
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tv brought for the living room love the size feels like i am at the movie's.
I would recommend this to a friend - Pros mentioned:Picture quality
Lill
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st time owning a smart TV, love the picture and sound quality!!! Totally satisfied!!!!!!
I would recommend this to a friend - Pros mentioned:Picture quality
Outstanding TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a beautiful tv with great picture and sound. Extremely satisfied. Would buy another.
I would recommend this to a friend - Pros mentioned:Picture quality
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic picture quality, great sound with Samsung sound bar. Very satisfied with purchase
I would recommend this to a friend - Pros mentioned:Picture quality
GET TO SEE THE DETAILS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are amazed at the detail we now see on our new TV compared to what we had in the past.
I would recommend this to a friend - Pros mentioned:Picture quality
Beautiful TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love this TV. Picture is beautiful. Ramzi Robert of the Geek Squad was terrific in installing the TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture - Samsung has removed the mlb app from there offered apps. That’s the only down side of this TV
I would recommend this to a friendBrand response from Samsung
Posted .Legof,
Thank you for your review of the 2021 Q80A QLED TV. The built-in App Store allows you to choose from and download hundreds of apps such as discovery+, fuboTV, HBO Max, and many more. If you cannot find the MLB app at this time, rest assured that we are continuously working with our partners to make apps available in our 2021 lineup. Keep an eye on the App Store of your TV to see the latest apps available.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung!
~ Samsung Specialist
- Pros mentioned:Picture quality
Sleek TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! Beautiful smooth picture. Couldn’t tell you about the sound because we bought a sound bar.
I would recommend this to a friend - Pros mentioned:Picture quality
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and all seems to be working well. I do wish it was easier to use. Keeps asking me to log in instead of remembering my password.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Justme,
Thank you for choosing Samsung's Q80A TV and for your review. So we can better understand the problems you are experiencing with your passwords and provide you with troubleshooting assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
We look forward to hearing from you.
~ Samsung Specialist