Customer Ratings & Reviews
- Model:
- QN55Q80AAFXZA
- SKU:
- 6451481
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, describing it as great and worth the money. They also appreciate the easy setup process and find the gaming experience to be exceptional. However, some users have encountered issues with the remote control and a few have reported dead pixels and streaming problems.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Samsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up directions , great picture and sound
I would recommend this to a friend - Pros mentioned:Picture quality
Another great Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture quality and easy set up. I recommend this item.
I would recommend this to a friend - Pros mentioned:Picture quality
The best apps
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very clear picture. Samsung got the best apps and easy to use.
I would recommend this to a friend - Pros mentioned:Picture quality
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture. Some difficulty syncing the voices but the sound itself is good. Nice TV.
I would recommend this to a friendBrand response from Samsung
Posted .NewTV,
Thank you for purchasing the Samsung Q80A TV and for sharing your experience with sound delays. Please be sure your firmware is up to date with version 1560.5 which includes updates to address lip sync or audio delays that you are experiencing. You can check this by going to: Settings > Support > Software Update.
If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV:
1. On Samsung's website (upper right corner), go to: Support > Manuals & Software > Find your TV model.
2. Download the update and extract it to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.)
3. Connect the USB thumb drive to a USB port on your TV.
4. Navigate to Settings > Support > Software Update, select Update Now, and then select Yes.
5. Follow the on-screen instructions to install the updated software.
I hope this helps. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
- Pros mentioned:Picture quality
great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great picture works well in our bedroom and will enhance the space
I would recommend this to a friend - Pros mentioned:Picture quality
doggonit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works great. Clear picture, good sound and pretty easy to operate.
I would recommend this to a friend - Pros mentioned:Picture quality
Nice Picture
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is really good on this TV. However, I bought it specifically to watch MLB and the app doesn't work with this TV. Most other apps are available in the app store. In order to watch major league baseball using my streaming subscription I have to buy an Amazon fire stick or use image mirror from my computer. Neither of which I like.
I would recommend this to a friendBrand response from Samsung
Posted .Hello ARIZONA,
Thank you for your review of the 2021 Q80A QLED TV. The built-in App Store allows you to choose from and download hundreds of apps such as discovery+, fuboTV, HBO Max, and many more. If you cannot find the MLB app at this time, rest assured that we are continuously working with our partners to make apps available in our 2021 lineup. Keep an eye on the App Store of your TV to see the latest apps available.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
- Pros mentioned:Picture quality
Works as expected so far.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv works well so far. Decent picture and good features that work well for our needs.
I would recommend this to a friend - Pros mentioned:Picture quality
Modern TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You feel like u in the tv The picture is fantastic Its so real live.
I would recommend this to a friend Qled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a awesome tv. Love it!! Set up was easier than I thought.
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung jr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my bedroom. Great picture quality
I would recommend this to a friend - Pros mentioned:Picture quality
Great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture for the price. I bought a couple of them. Very happy.
I would recommend this to a friend - Pros mentioned:Picture quality
Qled tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality product great sound and picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Purchase 55" Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great television and fantastic installation. Thanks Much
I would recommend this to a friend - Pros mentioned:Picture quality
Great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal picture! Sometimes the TV software does lag. All in all, still a beautiful TV!
I would recommend this to a friendBrand response from Samsung
Posted .JeremyA,
Thank you for your review of the Q80A TV and sharing your experience with slow response time.
To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
Should you need further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
- Pros mentioned:Picture quality
Great Extra TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Tv to go in bedroom because of the picture quality
I would recommend this to a friend - Pros mentioned:Picture quality
New 55inch TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with the quality of the picture on this TV.
I would recommend this to a friend - Pros mentioned:Picture quality
New TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is excellent.xxxxxxxxxxxxxxxxxxxxxxxxxxxx
I would recommend this to a friend - Pros mentioned:Picture quality
New TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very solid quality tv. Clear picture and crisp sound.
I would recommend this to a friend - Pros mentioned:Picture quality
Tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear picture. Love how realistic everything looks.
I would recommend this to a friend