Customer Ratings & Reviews
- Model:
- QN55Q80AAFXZA
- SKU:
- 6451481
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, describing it as great and worth the money. They also appreciate the easy setup process and find the gaming experience to be exceptional. However, some users have encountered issues with the remote control and a few have reported dead pixels and streaming problems.
This summary was generated by AI based on customer reviews.
TV Delivery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They arrived when they said they would. Were respectful of our home by wearing their booties and cleaned up after themselves.
I would recommend this to a friendWonderful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were in desperate need a new TV! I don’t know much about but I know my husband loves playing his videos games in the screen
I would recommend this to a friend55" Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality looked much sharper in the store. I'm somewhat disappointed with the sharpness I was expecting. The sound could be a bit louder/
I would recommend this to a friendGoodTV when new but does not last.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just not the Samsung quality I was used to. After Two and half years the picture is giving out. Black lines on the screen. The wifi connection has a.ways been spotty. Just not a strong signal from the TV.
No, I would not recommend this to a friendLovely
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I haven't had a new teevee in quite a while and a friend helped me pick it out. It pairs nicely with my ps5.
I would recommend this to a friendio don't know what you want here
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.every part of the transaction was really good---sales. follow up. delivery---instalation---all good
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung, not what it use to be
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture great tv in general but it has a defect in the screen. Bright white haze in the top left corner during dark scenes. Didnt notice it til after the ridiculous 14 day return policy. Cant believe in your products too much if u cant at least offer 90 days. Will not be purchasing here again. Best buy app too sorry to allow full size hd picture of complaints
No, I would not recommend this to a friend Great deal on open box item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as open box item. Works great. Only issue was the TV was set to "in store demo" mode and had to research how to reset it. Reprogrammed remote and all works well.
I would recommend this to a friendTv purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new smart tv. Waited a long time but it was worth the wait!! Took a minute to figure it out but now…….
I would recommend this to a friendTeam Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my sixth Samsung TV. I have enjoyed all of them. I am looking at up grading my family room Samsung from a 65 to an 85 next.
I would recommend this to a friendPerfect TV for my living room!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung is exactly what I wanted for my living room. My only gripe is it isn’t as anti reflective as I would like.
I would recommend this to a friendDo not buy. Doesn’t last longer than 1.5yrs
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly regretful, paid $1400 for this television and the screen’s panel gave out. Best Buy sent a technician to come repair the television but before he ordered the parts he quoted us $870.00. Bought the tv brand new in June 2021 and it’s January 2023. I didn’t buy a warranty because it was a premium product and didn’t think it would give out less than two years! Save your money.
No, I would not recommend this to a friendScreen too large for room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV screen is too large for the room. It protrudes into a part of the window. Purchased for ease of viewing for my husband with dementia. He is now in skilled nursing home.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Screentoolarge,
Thank you for your review of Samsung's Q80A TV. We appreciate your feedback regarding the size of your TV. Please know Samsung offers TVs from 32" up to 85". If you have purchased this model from Best Buy, we recommend contacting your local store if you are interested in a smaller size TV which may fit better in your room.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is awsome! Set up of surround system? Not so much. Geek squad is coming for that now. But probably my fault for being dumb! Otherwise great screen and picture.
I would recommend this to a friendal and barbara robbins
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WE ARE VERY PLEASED WITH THE CHOICE WE MADE FOR OUR NEW TV. THE SALESPERSON DID A GOOD JOB. HE SHOULD BE COMMENDED! WE THANK ALL INVOLVED!
I would recommend this to a friendKarrnutt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is fine, but the remote???? The thing is a nightmare to operate. The guy that set up the TV wasn't much help.
I would recommend this to a friendExcellent buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, cannot say enough about this tv. I was hesitant to get a smart Tv, but Samsung has made it very easy to learn.
I would recommend this to a friendBigger is better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This may be a little too big for my bedroom but it’s amazing. Now we all have Samsung TV’s. Love everything about it.
I would recommend this to a friendService review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very timely, polite and did the best they could for the tv. Recommended we contact directv to upgrade our cable box. Said to call if have questions or further issues.
I would recommend this to a friendEXCELLENT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY EASY TRANSACTION! IN AND OUT QUICK AND EASY! EASY TO LOCATE THE ITEM, EASY TO GET HELP, AND EASY TO CHECKOUT AND ENJOY THE ITEM!
I would recommend this to a friend