Customer Ratings & Reviews
- Model:
- QN55Q80AAFXZA
- SKU:
- 6451481
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, describing it as great and worth the money. They also appreciate the easy setup process and find the gaming experience to be exceptional. However, some users have encountered issues with the remote control and a few have reported dead pixels and streaming problems.
This summary was generated by AI based on customer reviews.
Best of best
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always go Samsung can't beat the quality every other brand fails in comparison personal opinion
I would recommend this to a friendMy samsung tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waiting a long time to be able to sign up for visa card to get 10% off my purchase. Had to return the next to get the card approved.
I would recommend this to a friendGreat tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and a great value customer service was excellent and free delivery on tv 55 and up !
I would recommend this to a friendTV is Great. BestBuy is NOT.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV itself is great. But I'd never want to shop at BestBuy after the experience we had with them.
I would recommend this to a friendEnjoying the TV immensely.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im loving my TV. Never had something like this before, and it's super fun and entertaining.
I would recommend this to a friendsatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.all the squad was very helpful and knowledgeable and would buy another one of both items
I would recommend this to a friendSamsung wall TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV with wonderful resolution. The remote is not easy to use but does work.
I would recommend this to a friendBright colors.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome detail. Terrific resolution. Makes sports look live. TV speaker was better than I expected.
I would recommend this to a friendNew Samsung 4 k 55 inch Q80 TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman was very knowledgeable. Easy purchase, efficient delivery and installation.
I would recommend this to a friendSuper service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it and highly recommend this tv. Great picture and super people to deal with.
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Absolutely love it. Definitely would purchase again.
I would recommend this to a friend- Pros mentioned:Picture quality
Average product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that great picture quality compared to other models. Qled 60A series is better than 70A.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi user,
Thank you for your review of the Samsung Q80A TV. The Q80A provides realistic picture quality delivered to your screen with our Quantum Dot technology which powers over a billion brilliant shades of vivid and lifelike colors that stay true regardless of the scene’s brightness. If the picture you are seeing out-of-the-box are not to your liking, there are several picture settings you may want to try adjusting.
You can select the Picture Mode that provides the best viewing experience. Go to Home > Settings > Picture > Picture Mode
1) Standard: Is the default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Is suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to: Settings > Picture > Expert Settings > to manually fine tune your image.
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Samsung 55 inch TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Samsung new TV and multi position wall bracket the Geek squad Tech were great
I would recommend this to a friendNeed a manual
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some problems getting everything connected But results are good. Lousy manual - only really bad thing
I would recommend this to a friendBrand response from Samsung
Posted .onionsoup:
Thank you for your review of the 2021 Samsung Q80A TV. You can view the embedded e-Manual that contains information about your TV's key features. You will also find step-by-step instructions on great features such as Multi View where you can watch what’s on your TV and your phone on the same screen at the same time and Tap View which allows you to mirror your phone on your TV with just a tap. The manual is available directly on your TV at: Settings > Support > Open e-Manual
It is also available online on the Samsung website in the Download Center.
Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Awesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV to enjoy my new 4K Apple TV. Realized it had Apple TV integrated already.
I would recommend this to a friendGood so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always skeptical when purchasing open box items. But ive had good luck so far with open box items from Best Buy.
I would recommend this to a friendreview
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There needs to be an on line manual or built in manual to go to to be able to learn about and how to access all of the features.
I would recommend this to a friendBrand response from Samsung
Posted .Hello none,
Thank you for purchasing the Samsung 55" Q80A and for your review. We appreciate your feedback regarding your user experience. Please know that the e-Manual is available directly on your TV at: Settings > Support > Open e-Manual
It is also available online on the Samsung website in the Download Center.
If you need assistance with setup or have any questions regarding functions, operation, or settings please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung TVs!
~ Samsung Specialist
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got the TV at a great price at Best Buy, and it’s been amazing addition to the house
I would recommend this to a friendUpgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good always good to upgrade from a past year model i love the solar battery on the remote
I would recommend this to a friendSamsungqled
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv for gaming this tv have a 2.1 hdmi port that port give more power to console
I would recommend this to a friend