Customer Ratings & Reviews
- Model:
- QN55Q80AAFXZA
- SKU:
- 6451481
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, describing it as great and worth the money. They also appreciate the easy setup process and find the gaming experience to be exceptional. However, some users have encountered issues with the remote control and a few have reported dead pixels and streaming problems.
This summary was generated by AI based on customer reviews.
Great TV for a pretty good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV. Quality is excellent! Easy purchase, Great costumer service
I would recommend this to a friendCarlyle Moore
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good tv working well with our family, installed very well
I would recommend this to a friendWould not spend the money again.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace a 7 year old Samsung UHD 4K tv. Honestly not very impressed for the price. I have seen much cheaper tv's with just a good quality. The remote is not backlit so using it in a dark room is a pain.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Justin,
Thank you for sharing your thoughts on the picture quality of your new Q80A QLED TV. If the picture you are seeing out-of-the-box is not to your liking, there are several picture settings you may want to try adjusting.
You can select the Picture Mode that provides the best viewing experience. Go to Home > Settings > Picture > Picture Mode
1) Standard: Is the default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Is suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to: Settings > Picture > Expert Settings > to manually fine tune your image.
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
xx
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great. Don't like the remote at all. It is tooooo small, it should light up in the dark.
I would recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this TV with high hopes. I bought a Q80T a couple of weeks ago and had to return it due to a dead pixel right out of the box. I decided to wait for this new Q80A for the next gen gaming features. Get it home, set it up, and turn it on.. Multiple dead pixels.. I’d also like to add that both of the TV’s had plastic shavings left from when the cabinets were made. The quality of Samsung TV’s just isn’t what it used to be. Also.... Those white protective plastic strips on the screen are terrible!
No, I would not recommend this to a friendBrand response from Samsung
Posted .SadGuy55:
Thank you for your review of the Samsung Q80A TV and for sharing the issues that have caused you to return your units. Your experience is very important to us and will be shared with our product team.
It is important to check that you have removed the protective film covering the TV screen. It is possible that the triangle image you are reporting is imprinted on the protective film.
Please be aware that not all TVs come with a protective film. If there is a protective film on your screen, it will be indicated with a blue tab in the upper left corner. The tab will have an illustration showing how to remove the protective film. If you do not have a blue tab in the upper left corner, then that means there is no protective film on the screen, so please do not try to peel off anything. You will damage what is actually the screen.
If you tried removing the film and only removed the blue tab, then please affix a piece of adhesive tape to where the blue tab was and try removing the film again.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
1) Phone: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
We hope to regain you as a customer in the future.
~ Samsung Solutions
Great TV For Videogaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Using it with my X Box series x and it works perfectly.
I would recommend this to a friendSamsung POOR QC
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died after a year. Panel is the issue and it seems to be the case with all the Q line. NEVER buy a samsung tv. Its as if they were purposfully made to expire prematurely and be unrepairable
No, I would not recommend this to a friendHappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv to still have experience in smaller space.
I would recommend this to a friendBeautiful tv!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful tv, salesman was helpful, learned useful info about tv.
I would recommend this to a friendSamsungsational
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is the perfect size! In and out of the store in no time!
I would recommend this to a friendGreat buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hulu stops working every once in a while but other than that very happy
I would recommend this to a friendSamaung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is awesome. Lived up to expectations. Would recommend
I would recommend this to a friendSamsung television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with my purchase of Samsung 55 inch television
I would recommend this to a friendSamsung QLED 80 series
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy for price. All the latest primary features.
I would recommend this to a friendLove it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Amazing resolution and clarity. Highly recommend.
I would recommend this to a friendPleased
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality in all of the products, people and installations.
I would recommend this to a friendLove my Samsung!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV! It meets every need a TV has. So awesome.
I would recommend this to a friendQLED is the way to go
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good product for all advertised literature
I would recommend this to a friendsamsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent tv, excellent service, great techs, no problems
I would recommend this to a friendBest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service recommended to all gooddddddddddd
I would recommend this to a friend