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Customer Ratings & Reviews

Your price for this item is $199.99
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The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 860 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, describing it as great and worth the money. They also appreciate the easy setup process and find the gaming experience to be exceptional. However, some users have encountered issues with the remote control and a few have reported dead pixels and streaming problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 860 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is excellent. However, the volume has issues. Some commercials are very loud, while some programs are more difficult to hear.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi nvr2oldL,

      Thank you for choosing Samsung's Q80A TV and for your review. We appreciate you sharing your experience with inconsistent volume. The Auto Volume function automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to: Settings > Sound > Expert Settings > Auto Volume = On

      In addition to Auto Volume, Intelligent Mode further enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Home > Settings > General > Intelligent Mode Settings. If the Intelligent Mode settings are greyed out in your TV's menu, please keep in mind the following:

      - These functions may not be supported by some modes or apps (e.g., Ambient Mode, Art Mode, and Game Mode).

      - Active Voice Amplifier (AVA), Adaptive Sound+, and Adaptive Volume are available only when the sound output is set to TV Speaker, or the Samsung Soundbar interlinked with Adaptive Picture function is connected.

      - Adaptive Volume function may not be supported by some apps or external devices.

      - Adaptive Volume operation affects Auto Volume function, but it does not work the other way around.

      I hope these tips help. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, with all the streaming apps you can think of. Great buy! Solar remote so you never need batteries!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love this tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our 10 year old tv. Cant believe how much better the picture is. Great apps and easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Picture quality is amazing. Ease of use with the sleek universal remote. Wireless connection to the internet was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Screen

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great. Too bright when turned on. But, it tones down after a few seconds. I would like to get to the menu by pressing only one button.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TV Well worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is very good. The built in sound is the best I have had on a flat screen. Very simple to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 55in

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Samsung TVs for some time now. Aside from some technical notes, this is the best offering I have ever seen in a 55in display. It was purchased for a bedroom TV and has far exceeded my expectations. Literally purchased for background noise and now I find watching it more than the main TV. It is on the bright side (good for the dark streaming shows) but excellent picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with color and ease of use. Got to replace a Samsung with a center stand.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    55 inch TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble, great picture which is why bought the TV. Set up is easy. Remote control is very nice. Rechargeable with power cord.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    AMAZING TECHNOLOGY, AMAZING PICTURE QUALITY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first looked at the Q60 and then the Q70 until the customer service rep showed the Q80 and how you get an amazing quality picture from any angle in the room. She was correct!! Because I'm a TotalTech member, I had the Geek Squad install. What a smart move! The shortcuts and customization he showed made the purchase even more confirming. I may need to go back and get another one!!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    QLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a clear picture. The colors are bright and the sound is good. I would recommend this tv. It is of high quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    greatroom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was looking for a new tv for great room excellent picture and easy set up . only bad thing wished i had purchased the 65 in.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Perfect Picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is beautiful! Easy to install, took less than 15 minutes. Simple new clicker. Can't wait to use gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Excellent Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Very clear picture. Just the right size, not too big or small. Vibrant colors.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea I wanted to go to this size and debated for some time.. But am I ever glad I did... I also requested the full service for delivery, set-up and installation on my well. It simply was perfect ! From beginning to end, now we are happy campers with this beautiful gorgeous color 55 inch TV, plus we are now able to stream as it is also a Smart TV. HATS off to Best Buy and a million thank-yous to the Installation Team...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV quality is great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was easy to set up. It has a great picture quality and I like the screen size...not too big, not too small.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Sound is great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, i didn't need a soundbar. Had blooming happening around the upper left corner and so it was annoying and i returned it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    55 inch Samsung class Q80A Series QLED 4K UHD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is 3D and great, the color is excellent & the sound is fabulous! A great purchase!!!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color and resolution are great. Sound also excellent. The size is perfect over the fireplace

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    You will not be disappointed

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV! Great picture easy to use. I receive a lot of compliments

    I would recommend this to a friend