Customer Ratings & Reviews
- Model:
- QN55Q80BAFXZA
- SKU:
- 6503083
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the 55” Class Q80B QLED 4K Smart Tizen TV for its exceptional picture quality, vibrant colors, and user-friendly interface. Many customers rave about the stunning visuals and accurate color reproduction, while others appreciate the TV's affordability and high-quality sound. Although some users have experienced issues with the remote control, the overall positive feedback suggests that this TV offers great value for its price.
This summary was generated by AI based on customer reviews.
Good decision
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fact that we went with a little larger tv for our master bedroom. Very happy with our purchase.
I would recommend this to a friendBigger looks Better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far love this TV - time will tell about stability and craftsmanship but early experience is great!
I would recommend this to a friendGreat Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with my purchase. I would definitely recommend this TV to someone else
I would recommend this to a friendSuccessful purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales staff was very knowledgeable in discussing which television best met our needs
I would recommend this to a friendgood TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is the TV viewing I've ever seen, but then again my last TV was a plasma.
I would recommend this to a friendWisepurchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clarity is so much better than my LG. It’s also very easy to operate.
I would recommend this to a friendDisapointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with Picture. Makes everything seem like it is computer generated not real
No, I would not recommend this to a friendBrand response from Samsung
Posted .MichaelS,
Thank you for sharing your thoughts on the picture quality of your Q80B TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1) Standard: Is the default mode suitable for general viewing environments.
2) Movie: Is suitable for watching TV or movies in a dark room.
3) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to: Home > Menu > Settings > All Settings > Picture > Expert Settings to manually fine tune your image.
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
It lasted 14 days - buy something else!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV looked great the day it was delivered, but it only lasted 14 days. Last night (the last day it could be returned), the screen started showing bars in it. For this much money, I expect a lot more. I am not sure what I will have to do to get this returned, but the web page indicates the return period ended yesterday. Now, the TV just flashes and doesn't even show the vertical bars it showed last night. Unacceptable on all counts.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
It’s unfortunate to hear of your experience with Samsung’s Q80B TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/QN55Q80BAFXZA
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy with the TV and its performance at this time.
I would recommend this to a friendMyOwn Movie House
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love my new tv and all the movies i can get for free.
I would recommend this to a friendSamsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. Fast. Updated features. Love Best Buy. My go to store.
I would recommend this to a friendPleased with the purchase and the staff.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The help buying a tv was great. Bossier City Store
I would recommend this to a friendAl
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great television. We are very happy with our purchase.
I would recommend this to a friendGreat TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy associate was very knowledgeable when explaining features of this tv
I would recommend this to a friendNot as clear a picture as old tv.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im sure it can do a lot but have no printed instruction book to tell me what that is.
I would recommend this to a friendBrand response from Samsung
Posted .over78years,
We appreciate you sharing your experience with your Q80B TV. To further assist you in learning the various features, functions, and settings of your TV and remote, you can download the Q80B TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the Q80B TV under QLED 4K TVs > B Model Lineup to download the guides you would like. The e-Manual is also embedded into the TV itself under Menu > Settings > Support > Open e-Manual.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, great service. Found exactly what we needed!
I would recommend this to a friendDont buy!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died thirteen months after purchase. Dont waste your time on this tv. Common problem. Sound but no picture and keeps turning off and on without picture
No, I would not recommend this to a friendgreat picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little tricky to set up, but the geek squad guy dot it perfect for us.
I would recommend this to a friendEnjoying my tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy this tv. I recommended everyone to buy it.
I would recommend this to a friendbye samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was not the product I wanted - traded up to the LG
I would recommend this to a friend