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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 415 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the 55” Class Q80B QLED 4K Smart Tizen TV for its exceptional picture quality, vibrant colors, and user-friendly interface. Many customers rave about the stunning visuals and accurate color reproduction, while others appreciate the TV's affordability and high-quality sound. Although some users have experienced issues with the remote control, the overall positive feedback suggests that this TV offers great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 415 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    artsy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it looks great but expensive with instalation and the ambiant art when not use is great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung satisfaction.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    55 inches of pictorial entertainment and satisfying depth of sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, TV is much better than our older 1080p version. Very happy with the purchase. Just wish we had gone bigger!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the Samsung television recommendation we received for our gaming room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very clear with great sound! Would recommend this TV to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked correctly the first time we turned it on. good picture, some pixel lag with older tv shows, but that may be our fiber optic internet.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Good TV!

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using the TV for a couple months now, good picture for the price :D

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    What a spectacular upgrade from my old TV.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 7 year old Samsung 4k TV was having picture issues so we needed to upgrade and I am so glad we did. We decided to weather Black Friday and go TV hunting. I was initially looking at a slightly more expensive Samsung and the sales associate at Best Buy after hearing our needs talked me into this model. This is why we like doing business with Best Buy. The set up was the easiest of any prior TV and the picture quality is unbelievable compared to the old TV, blacks are solid black and with the Quantum chip non 4K broadcasting is upscaled to 4K quality. I have tried switching from the 4k broadcast on my Direct TV to the non 4K channel and virtually see no difference. Even the sound quality on my older Samsung soundbar is so much better. This TV has Dolby Atmos while the old model didn't, movies sound so much more realistic. With the sound quality of this TV and with my soundbar surround sound speakers I now have a real home theater. I am so happy my old TV was going out so that I could get this new TV. I saved $200 at BB with the Black Friday sale and this TV was $400 less than what I paid for the old 7 years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the samsung tv's picture and sound quality, however I'm not thrilled with the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv great picture and sound. Love the color and works great in my living room.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is as described.. the remote is touchy and locks up .. have to turn TV to make work again.. bought open box

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality, samsung 55 great size and viewing. Price was good for size, delivery was superior.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Does the job for a picky viewer.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this TV for 6 months… absolutely LOVE! Great size… but we always want BIGGER!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a great picture, the remote is ok,I have a older person living with me, and she has a hard time with remote

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    PlayStation 5 and Xbox series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation 5 and Xbox series X are amazing on this tv. Pairs so well with the 950t sound at too. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv for the money. The main tizen system is truly awful though.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv and price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Clean clear picture. Love it. The price value was fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    More than a TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. Love the Samsung app. Easy to set up and start watching.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv we are loving it. Service was good and appreciated the help loading.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great and realistic color!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, love the picture! Looked at several others, but chose this one.

    I would recommend this to a friend
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