Customer Ratings & Reviews
- Model:
- QN55Q80TAFXZA
- SKU:
- 6402394
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the 55" Class Q80T Series QLED 4K UHD Smart Tizen TV's picture quality, describing it as amazing and standing out. They also appreciate its easy setup, especially when connecting to Wi-Fi, and find it to be a great value for the price. While some customers have concerns about the cheaply made remote control and the presence of ads, many agree that the TV's overall quality makes it worth the investment.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great picture, surprisingly great sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mostly used for ps5 and movies. Both perform exceptional. Everything is crisp and sound is surprisingly full and loud. A very good tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Simple setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and the built in setup software worked flawlessly. Picture quality and sound are very good.
I would recommend this to a friend - Pros mentioned:Color
Great Picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Colors are magnificent. Navigation is not extremely easy. Screen is somewhat reflective of lights in the room or sun from windows.
I would recommend this to a friend - Pros mentioned:Picture quality
Beautiful picture. Excellent sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m the biggest fan of Samsung TVs. This one has a fast processor. We stream everything. TV also has better sound quality than earlier Samsung models.
I would recommend this to a friend - Pros mentioned:Color
Wonderful Samsung QLED TV…I recommend it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung QLED TV is worth the money. The features are many. You seem to learn something new as you continue to use the television. Love the color; the ability to wallpaper the screen; the ability to connect to many other devices.
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing Picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this TV for our living room and are amazed by the picture it provides. Obviously not as good as a FULL OLED sony but very comparable.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung Tv q80 services
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Tv with excellent picture Quality, usb ports, supports ps5 games too. Sharp look .Samsung Q80 series .
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 55” Q80T
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and automatically recognizes when you turn on video game console to put in game mode. Sound is great and gets pretty loud.
I would recommend this to a friend - Pros mentioned:Picture quality
Beautiful picture but not 5 stars.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, so I'll be honest, I didn't really think much about this TV at first but my husband insisted it was worth it. Once we got it all set up I was amazed, picture quality, color depths, it is beautiful! But why not 5 stars? Well that's easy, not all the features work. Sad. One of the reasons we bought this was because of the game mode. It was the big push my husband used to justify the cost of upgrading our older TV. So, I'm not impressed. Now, he can still game on it with no issues, and supposedly there's a patch coming, and has been planned. No word on when though. Not really impressed, feels a bit like a lie to me.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DCResident:
Thank you for purchasing the Samsung Q80T TV and for your review. I am sorry to hear that Game Mode is not meeting your expectations. Please contact Samsung Customer Support so we can better understand your issue and provide troubleshooting steps on using this feature.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Mostly good but problem with audio selection
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced older 52" LCD Samsung that suddenly went black after 10+ years. Was able to use RCA connected wireless headset to listen while watching TV on exercise bike, but also able to use the speakers on the TV for others watching not exercising. It had many input & outputs that this newer Samsung is lacking. After many attempts trying to find cables and plug adapters to use the older headset none of which worked since there are only a few input and outputs compared to the older Samsung. When I got a newer wireless WiFi headset I was very disappointed when Samsung Tech told me there was a multiple output setting which I have been unable to find that allows the TV speakers to work at the same time as the wireless headset. Up to now I can only use one or the other not both at the same time.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
James
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All went well,from delivery to set up.We now have a great tv that has a great picture and sound system. Thank you Best Buy !!!!! JTH
I would recommend this to a friend - Pros mentioned:Picture quality
Works great so far.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far. This TV replaced the $1200 Samsung TV that quit working after one year and seven months.
I would recommend this to a friend - Pros mentioned:Picture quality
Worth the money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV for my Mom & Dad They are very happy with sharpness and contrast Of the picture I couldn't agree more! Samsung the best
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome picture!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are a lot of bells and whistles to figure out, but once you do, it is awesome! The picture is amazing. We will always stick with Samsung.
I would recommend this to a friend - Pros mentioned:Picture quality
Great picture
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything they said about it and more. Great tv. It looks better at home than in the store. I liked it so much I bought another but larger.
I would recommend this to a friend - Pros mentioned:Picture quality
Detail and clarity are wonderful.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. The picture quality is excellent. You can actually see the pores on the actors’ faces. Very pleased with our purchase.
I would recommend this to a friend - Cons mentioned:Remote control
Great TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great. Everything works as should. Quality is great. Remote is a bit hard to use specially in combination with Comcast remote.
I would recommend this to a friend - Pros mentioned:Picture quality
SAMSUNG Q 80
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my TV it has the clearest picture I have seenI looked for a TV for a while and found this Q 80 the best foe me ,thanks best buy
I would recommend this to a friend - Pros mentioned:Picture quality
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture,crystsl clear. Would be nice to have basic paper instructions to navigate home screen,till you find the user manual on tv
I would recommend this to a friend - Pros mentioned:Picture quality
Good picture smart TV is pretty stupid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is very good. For a smart TV is pretty stupid. User interface poorly poorly designed, unintuitive. Many times i try to load hulu and get the black screen of death. Programs freeze when they run on other devices without a problem, clearly and indication that the TV is the problem. Tonight i watch a move on Amazon prime and was unable to then watch something on Hulu without turning off the TV and starting from scratch. i hope there is something better than this as my dumb tv was much smart than this smart TV
No, I would not recommend this to a friendBrand response from Samsung
Posted .nickname,
Thank you for choosing the Q80T QLED Smart 4K TV and taking the time to share your experience.
Please try cold booting your TV, updating your TV's software, deleting and downloading the Hulu app again, and a completing full reset of Smart Hub to correct the issue.
Here is a link to a step-by-step trouble shooting guide to get you started:
https://www.samsung.com/us/support/troubleshooting/TSG01003027/
I am sorry for the issue you are having with Amazon Prime. Samsung is aware of the error message, “Something went wrong,” and is working towards a solution.
In the meantime, please try power-cycling your TV:
1) Power off your TV using the remote or by pressing the power button on the TV.
2) Next, unplug your TV from the power source. If your TV is connected to a surge protector, power it off.
3) Wait 30 seconds, and then plug your TV back in.
4) Power on the TV using the remote or the power button.
For further assistance on these App isues or any other features, please contact Samsung TV Support via;
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Again, thank you for taking the time to share your thoughts. Your feedback helps us continuously deliver best-in-class products and service.
-Samsung Ambassador