Customer Ratings & Reviews
- Model:
- QN55Q80TAFXZA
- SKU:
- 6402394
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the 55" Class Q80T Series QLED 4K UHD Smart Tizen TV's picture quality, describing it as amazing and standing out. They also appreciate its easy setup, especially when connecting to Wi-Fi, and find it to be a great value for the price. While some customers have concerns about the cheaply made remote control and the presence of ads, many agree that the TV's overall quality makes it worth the investment.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this tv is the best tv i have ever had. its great with the next gen systems and the picture is amazing
I would recommend this to a friend - Pros mentioned:Picture quality
Good picture quality but buggy software
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality TV for the money. But the software is really buggy. Even after downloading the latest software and updating the OS, the built-in apps don't work very well. For example, the built-in Amazon Fire TV doesn't start unless you completely unplug the power from the TV and then plug it back in. I have to do this every day if I want to watch Amazon. Also, the closed caption settings don't stick. You turned them on, and the next day are off again. I only hope they fixed the OS soon. Really frustrating! Otherwise it would be a great TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Lallo,
Thank you for choosing the Q80T QLED Smart 4K TV and taking the time to share your experience.
If you are still experiencing app freezing or not working properly, you can try cold booting your TV, updating your TV's software, deleting and downloading the app again, and a completing full reset of Smart Hub to correct the issue with the app.
Here are the step-by-step trouble shooting guide to get you started:
1> Cold booting your TV with the remote or the plug
A cold boot actually shuts the TV down and reboots it, like restarting a laptop. This can solve issues you may be having with apps, glitches in the menu, picture issues, etc.
Hold down the Power button on the Samsung TV remote until the TV turns off and on again. This should only take about 5 seconds.
Or unplug your TV from the wall outlet or surge protector, leave it unplugged for 30 seconds, and then plug it back in.
2> Update the software to the latest version
On your TV, navigate to Settings > Support > Software Update, and then select Update Now.
If an update is available, it will automatically install and the TV will reboot. If there is no update available, select OK. Make note of the current version that is displayed on your TV screen to the right.
Sometimes, new software versions will be available on Samsung.com before they are available in your TV's Support menu. The latest software version can be downloaded from the download center by selecting your TV's type and model.
If the version on the website is a later version than the one displaying on your TV, follow these steps below:
Download the update and extract it to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.)
Connect the USB thumb drive to a USB port on your TV.
Navigate to Settings > Support > Software Update, select Update Now, and then select Yes.
Follow the on-screen instructions to install the updated software.
3> If the app is still not working properly after you go thru the above, delete the app from your TV and download it again.
To delete the app, Navigate to and select Apps, then select the Settings icon.
Navigate to the app you are having an issue with and select Delete. (If Delete is grayed out, this is a recommended app. Select Reinstall instead.)
If the issue is still occurring after you reinstall the app, you may have to reset the SmartHub by following this guide:
https://www.samsung.com/us/support/troubleshooting/TSG01003027/#reset-smart-hub-on-your-tv
I hope this helps you to start enjoying the full benefit of your Q80T TV.
Should you need further assistance with features or usage, please do reach out to our Customer Service by calling 1-800-SAMSUNG, or by LiveChat. Simply copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable via Facebook Messenger at: http://m.me/samsungsupport
You can also find us on Twitter at: https://twitter.com/messages/compose?recipient_id=18768513
-Samsung Ambassador
- Pros mentioned:Picture quality
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, great picture. Never really wanted to spend that kinda money on a tv, but it was well worth it
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and when paired with a sound bar it’s the total package.
I would recommend this to a friend - Pros mentioned:Picture quality
Beautiful picture!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and beautiful picture. We love it. Nice to have all of our streaming in one place finally.
I would recommend this to a friend - Pros mentioned:Color
Excellent tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv color is very good hd is perfect we love it my son can play his games faster very good choice
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung Qled
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture was great for 3 weeks then a grey round cloud developed on upper left side of screen. BB exchanged without any hassle. I have had the 2nd unit for 4 days , so far so good.
I would recommend this to a friend - Pros mentioned:Picture quality
Great T.V.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the t.v. Sharp images got the 55" should have got the 65". But I'm happy with this purchase.
I would recommend this to a friend Ok, but not great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this TV for almost a month now and I like it but I'm disappointed with the local dimming. I tried every setting but it still looks very dark when trying to watch movies on Netflix, Disney+ and Amazon. It does actually work very well with my Playstation 5! I have an older Samsung that is LED, 3D tv from 2014 that looks a lot better than this QLED. I'm not sure why Samsung added this local dimming feature and I wish you could turn it off completely! The Dynamic setting is not as bright as my older tv? I have until January 2021 to take it back.I'm not 100% sold on it. Has anybody had any luck with the settings?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Kilowatt76:
Thank you for purchasing the Q80T TV and for your review. I am sorry to hear that you are not happy with the brightness levels of your picture. If the colors on your TV are correct but just a little too dark or bright you can try Dynamic Picture Mode, or manually adjust the Brightness settings to your liking.
Dynamic Picture Mode will make pictures brighter and clearer in bright viewing environments. Go to: Settings > Picture > Picture Mode > Dynamic
Or manually adjust the Brightness and other settings to your liking. Go to: Settings> Picture> Expert Settings
You may also want to disable Power Saving Mode which automatically adjusts the brightness to reduce the TV’s power consumption.
Go to Settings> General> Eco Solution> Power Saving Mode.
Ambient Light Detection will also automatically adjust the brightness level of the TV, according to the ambient light level, to reduce power consumption. If Ambient Light Detection has adjusted the screen brightness to a too bright or dark level, you can select Minimum Brightness to manually adjust the minimum screen brightness.
Go to Settings> General> Eco Solution> Ambient Light Detection
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings>Support>Software Update. (1460.9 released on 12/7/20)
I hope this helps to improve your picture. Should you need further assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the price and the picture and sound are just amazing. It is heavy so have someone help you unbox.
I would recommend this to a friend Love this TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the 55-inch size of this Samsung TV. The picture is beautiful and the sound is very good. To understand the features of this TV, I recommend that a user go to the Samsung web site (www.samsung.com/us/support) to view the extensive user information there. I really like the remote that comes with the TV. Once I learned how to use it, I find it easier to navigate than remotes with a large number of buttons.
I would recommend this to a friend- Pros mentioned:Ease of use
Picture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is TV is a beast, user friendly, it can easily be setup. Will definitely recommend to a friend.
I would recommend this to a friend - Pros mentioned:Picture quality
TV review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great clarity of picture. Sound quality is not the best but that’s what happens with flat screen TVs.
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am absolutely amazed how awesome this TV is and how easy it is to use. The picture quality is amazing
I would recommend this to a friend - Pros mentioned:Picture quality
Wish it offered more apps
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent purchase for the money. I would rate all aspects of visual presentation as excellent. It needs to be a little more user friendly as to streaming options.
I would recommend this to a friend - Pros mentioned:Picture quality
Ultimate Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful Television with an unbelievable picture. This is my second Samsung in this class of TV's.
I would recommend this to a friend - Pros mentioned:Picture quality
Best TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is amazing and the local dimming feature is the best I’ve seen. Highly recommend
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has been my go to TV for years now. I love this tv. The look and sound are amazing.
I would recommend this to a friend - Pros mentioned:Picture quality
Fantastic tv!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic tv & bought with the subwoofer makes it 10X more enjoyable like being in a movie theatre!
I would recommend this to a friend - Pros mentioned:Picture quality
Great Picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is excellent. I am totally satisfied with my purchase and the installation service.
I would recommend this to a friend