Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$797.00

Customer reviews

Rating 4.7 out of 5 stars with 324 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the product's picture quality as outstanding, with many also appreciating its ease of setup, various size options, and 120Hz refresh rate. Its seamless connectivity, lightweight design, excellent brightness, and strong gaming performance are also frequently highlighted. However, some customers note that the black levels are not as deep as OLED displays and find the remote control to be tiny.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 324 reviews
  • Rated 5 out of 5 stars

    Samsung smart tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my samsung smart tv. Personally, I like it over my old LG t v it's more straightforward, and better out of the box in my honest opinion. Yes i admit its not the budget friendly option, but I fully admit it is worth it,In my honest opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Get IT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, Love it. Great quality and easy to use Samsung tv plus is wonderful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound volume and remote need improving

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the big clear images and variety of apps and channels. The sound could be louder. At times, I have had to set it to 100%. As others have said, the remote is difficult to use. If you have arthritic hands, the volume up, down, and mute button is difficult to use. The power button could be made more visible. We are still getting used to the features and how to return to a show if a button was accidentally pressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Big Screen TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had large screen TV delivered. Delivery guy called ahead to set approximate delivery time. On time. No fuss. No muss. They carried my old tv to the mancave. I use a JBL sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung QLED

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV. Makes me feel like I’m at the movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 55” Class Q8F Series QLED 4K UHD Samsun

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manager was very helpful - went above & beyond to answer questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is in good condition, has a clear resolution and has a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Bent plugs and backlight bleed out of box

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is nice but the tv came out of the with a slight backlight bleed in the corner and cord plug in was bent to where it wouldn’t go in without using my fingers to unbend it. just didn’t expect these problems from a $700 tv

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      AlyssaS,

      We appreciate you sharing your concerns with us. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.

      Should you have questions or concerns regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Connectivity, Picture quality, Setup ease

    Rated 5 out of 5 stars

    Solid Samsung Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded from my old Samsung of the same size, and I’m really happy with it. The TV is thinner and lighter than my previous one, which made mounting easier—I even reused my old wall mount after a bit of measuring. The setup was simple, and it hooked up to my Bose soundbar with no issues. Picture quality is excellent—colors pop without looking fake, and the 4K upscaling makes older shows and movies look sharper. The AI scene optimization is a nice bonus, and the Tizen smart interface is smooth and fast with no lag. One thing to be aware of is the remote. It has fewer buttons than the “classic” Samsung remotes, so it felt a little less intuitive at first. My brother, who’s used to this style, had no problem, but I needed a minute to figure it out. Overall, if you’re upgrading from an older Samsung, this one is a solid choice. The thinner design, excellent picture, easy connectivity, and smart features make it a smooth upgrade, and once you get used to the remote, it’s a pleasure to use.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Great, clear picture.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung 55” 8F TV has a sharp, clear picture. Its 120hz refresh rate gives fast moving action clarity without any ghosting. I like the optical output for my soundbar and 4 HDMI & 1 USB outputs for DVD players, and game players. I also get local cable on it and streaming that are great. The sound is good, but it seems like the volume doesn’t equalize well between channels and I need to tweak it up or down a little.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Very Crisp Clear Picture on this Samsung 55" TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thin, light weight flat screen TV. Easy to set up and connect to the household WiFi. The picture is very clear and crisp. Good value for the money. Connection to the Samsung soundbar and sub-woofer was equally easy to connect in short order.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Picture quality, Setup ease

    Rated 5 out of 5 stars

    Perfect TV for Us

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was easy to set up and to connect to all the online services we frequently use. The picture is clear and the sound is sufficient although we probably will get a soundbar at some point to make dialogue more clear.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Very Happy With This TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung QLED TV exceeded my expectations. The picture is sharp with excellent contrast and vivid color, even in a bright room. Streaming apps load quickly, and the interface is clean and easy to use. We primarily use it for movies and everyday TV, and everything looks fantastic. Setup took very little time, and the remote is simple and intuitive. I would absolutely recommend this TV to anyone looking for great picture quality and reliable performance.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Samsung Forever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently replaced an old plasma TV that I had in the basement, and I couldn’t be happier with the upgrade. I was originally considering the Q7F, which is probably fine for most people, but I’m glad I went with the Q8F series instead. The 120Hz refresh rate makes a big difference—motion is super smooth and definitely worth the extra bucks. It also has more HDMI ports than my old setup, which makes it much easier to hook up all my devices. Plus, the thin casing looks fantastic mounted on the wall—sleek and modern. Overall, I’m very satisfied with the Q8F. It’s a solid upgrade in every way.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great TV!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Clarity, coloration, connectivity and ease of use is amazing! It’s well worth the price and delivers what it promises!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Awesome quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous Samsung TV had the side led lighting going out after 8 years of consistent long hours of use (leaving the TV on while I left for hours). After checking a few reviews and specs of TVs, I am planning on buying the OLED version the s95f later, but before getting that TV, I stumbled upon this TV the q8f. Similar to my previous TV but a couple steps up. The quality is great and bright (after you change a few settings).I bought this open box and it still had the box, screen film, and all the accessories. The only reason this gets a 4 star is, on occasions, when I first start watching content from my Xbox series X, it sometimes pixelates and changes colors, but going back to the hub and selecting my input again fixes that issue.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sleek, Beautiful Picture, and Great Sound

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the Samsung 55” Q8F Series QLED 4K TV and I couldn’t be happier with it. The first thing that stood out to me is how incredibly thin it is. When mounted on the wall it sits very close and looks super clean and modern—almost like a piece of artwork. The picture quality is outstanding. Colors are bright and vibrant, and the 4K resolution makes everything look crisp and detailed whether I'm streaming movies, watching sports, or just browsing through apps. Another pleasant surprise was the sound. For such a slim TV, the audio is actually really good. Dialogue is clear and it fills the room better than I expected without needing a soundbar right away. Setup was quick and easy, and the Samsung smart interface runs smoothly with all the major streaming apps ready to go. Overall this is a fantastic TV if you want a sleek design, excellent picture quality, and solid sound right out of the box. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    New TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walked into Best Buy to buy a new TV. The young man that helped me, very friendly, knowledgeable about the TV The TV is great, easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and brightness. Needed a tv for a very sunny area...Best Buy staff recommended this option and we love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality image. Good size. Really easy to Install. Fair price

    I would recommend this to a friend