Customer Ratings & Reviews
 100% Color Volume 100% Color Volume with Quantum Dot Over a billion colors that don't fade, even in the brightest scenes *QLED televisions can produce 100% Volume in the DCI-PS colorspace, the format most cinema screens and HDR movies for television.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/684f880e-f8dd-4c6c-91d9-5f55b1534a3c.jpg)
- Model:
- QN55Q8FAAFXZA
- SKU:
- 6617399
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers value the amazing picture quality of the 55” Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025), and some find it easy to set up. Gamers appreciate the higher refresh rate, which enhances the visual experience on their consoles. However, a few customers find the minimalistic remote control difficult to use.
This summary was generated by AI based on customer reviews.
Samsung review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great- easy set is easy! Grandkids love it
I would recommend this to a friendSamsung 55” QLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very very happy with our purchase, we have had several Samsung televisions òver the years and have been very happy with them and the service from Best Buy. Thank you for your service and your support.
I would recommend this to a friend- Pros mentioned:Picture quality
New tv familiarization
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Getting familiar with remote is challenging.
I would recommend this to a friend Samsung 55 inch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture great price couldn’t be happier as well as excellent service
I would recommend this to a friendPerfect tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv I’ve ever gotten, hung it up on my wall no problem
I would recommend this to a friend- Pros mentioned:Picture quality
Beautiful picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clear Bright picture, great screen size fits space perfectly
I would recommend this to a friend Not As Advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as advertised, picture not that clear, went from clear at times to blurry, football games had motion blur, faces weren't sharp, almost as pastel. worst part was TV turned on with no one near the remote, shut it off by remote, and turned on five minutes later by itself. Must have got a lemon, returned for credit. Used to quality of an OLED, ordered an LG OLED to replace this disaster of a TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We're sorry to hear that your experience with the Q8F TV led to a return. Your feedback matters to us and will be shared with our product team.
If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.
~ Samsung Specialist
Major upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded to a 55" after the screen of 32" TV went black. What an upgrade! Great individuals on Geek squad to help with set up/fine tuning of TV and connection of sound bar.
I would recommend this to a friendSamsung #1
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality picture! Well worth the money. Samsung is the best!
I would recommend this to a friendSamsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture, great features, user friendly. Set up was easy. We use a soundbar but sound would be fine without one.
I would recommend this to a friendChristmas Wish List
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave this to my Daughter & Son-in-law for Christmas for their newly finished family room. They love it so far.
I would recommend this to a friendA great, modern tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this TV met all the needs I had for gaming and movies, but didn’t break the bank.
I would recommend this to a friendBest tv stand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very pleased with this tv mount stand. It’s perfect
I would recommend this to a friendTelevision Bluetooth headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a great deal on my TV the salesperson was great Best buy is the best place to buy a TV good warranties and best options best store to buy anything
I would recommend this to a friendBest price for TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After research this is the best tv for money. Best Buy had the best price and as of today it’s working fine. Although I had to purchase a sound bar to enhance the sound when playing music.
I would recommend this to a friendNot a good TV
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its got many good reviews but this TV is slow and doesnt have the supposed motion rate it claims to have. Lots of glitches and frame freezing. It keeps saying to update right after it been updated.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TYY1,
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun).
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Samsung 55 inch TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with TV and was able to set up our surround system 123
I would recommend this to a friendGreat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Great young lady that helped me at the store. Overall a great experience
I would recommend this to a friendGreat tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this new tv upgraded from a 32 inch. My main pet peeve is it is not super easy to set up the picture you want, i am still tweaking it alittle from time to time, apart from that i really like it
I would recommend this to a friend- Pros mentioned:Picture quality
Nice Picture but 3.5 Stars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great! The volume is not so great, I have to push it into the 30’s just in my bedroom. This is the most rxpensive TV I have purchases to date & my first Samsung and I feel like its cheaply made - the back of the television seens to be very cheap plastic that xan ve pushed in very easily. We’ll see what happens.
No, I would not recommend this to a friendBrand response from Samsung
Posted .NikNak369,
Thank you for choosing the Samsung Q8F TV and for sharing your feedback. If the overall volume seems low, there are several settings and features you can adjust to improve your sound experience:
Volume Features to Check:
• Auto Volume: Automatically balances volume when switching channels or inputs. Go to: Settings > All Settings > Sound > Expert Settings > Auto Volume
• Sound Modes: Choose from preset sound profiles to better suit your preferences: Settings > All Settings > Sound > Sound Mode
• AI Mode Settings: Enable AI Mode to let your TV analyze your environment and content, optimizing sound in real time. This includes:
o Adaptive Sound
o Active Voice Amplifier (AVA) – Raises dialogue levels when ambient noise is detected
o Adaptive Volume
Also Check:
• External Devices: If you're using a cable box, streaming device, Blu-ray player, or game console, make sure the volume on those devices isn’t turned down. Also verify that all cables are properly connected and try reseating them.
• Software Update: Make sure your TV is running the latest firmware for the best audio performance: Settings > Support > Software Update > Update Now
If you’ve tried these adjustments and are still experiencing low audio, feel free to reach out to Samsung Support for further assistance at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available on our website under ‘Support.’
~ Samsung Specialist