Customer Ratings & Reviews
 100% Color Volume 100% Color Volume with Quantum Dot Over a billion colors that don't fade, even in the brightest scenes *QLED televisions can produce 100% Volume in the DCI-PS colorspace, the format most cinema screens and HDR movies for television.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/684f880e-f8dd-4c6c-91d9-5f55b1534a3c.jpg)
- Model:
- QN55Q8FAAFXZA
- SKU:
- 6617399
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers value the amazing picture quality of the 55” Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025), and some find it easy to set up. Gamers appreciate the higher refresh rate, which enhances the visual experience on their consoles. However, a few customers find the minimalistic remote control difficult to use.
This summary was generated by AI based on customer reviews.
SAMSUNG TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.JUNK - PAID $600 FOR A TV THAT IS LESS CLEAR THAN A TV i PAID $229
No, I would not recommend this to a friendBrand response from Samsung
Posted .MichelpM,
We appreciate your input on the picture quality of Samsung’s Q8F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
- Pros mentioned:Ease of use, Setup
Good Choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it! I finally selected this television after going down the analysis rabbit hole; its reasonable price and consistent positive online reviews influenced me the most. The television was easy to get setup and thus far nothing negative to report!
I would recommend this to a friend - Pros mentioned:Picture quality
Elder ahead
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My tv is sharp and clear with a helpful sound bar for wonderful sound the installer was great taught me how to get the best out of my system
I would recommend this to a friend - Pros mentioned:Picture quality
Nice purchase…
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice purchase…great pic & sound. The Best Buy team delivered & installed for me, everything went very well.
I would recommend this to a friend - Pros mentioned:Picture quality
Upgrade size
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound. We gained 5” diagonal vs our old sharp tv.
I would recommend this to a friend Best Buy Rocks!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was on time professional. TV delivers a very clean and sharp picture. One that you expect from Samsung. Setup took 25 minutes. Go Best Buy!
I would recommend this to a friendGreat TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has the best picture and sound. The young man working in TV's knew what he was talking about.
I would recommend this to a friendSamsung 55" Q8F QLED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I debated between Samsung Crystal and this QLED The picture is better on the QLED, very happy!
I would recommend this to a friendGreat for me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for me . I can understand most of the functions. Older- non technical. Nice-looking picture.
I would recommend this to a friendExceptional service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality online transaction, competitive prices, great customer service
I would recommend this to a friend- Pros mentioned:Picture quality
Awesome TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 55 fits perfect in my living room, the picture and quality are fantastic 10/10 recommended
I would recommend this to a friend Tv installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is wonderful. Only a 4 because installation was a 2 person job, and only 1 person was sent, so i had to assist.
I would recommend this to a friend- Pros mentioned:Picture quality
Technology in the mountains
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture and streaming far superior to satellite
I would recommend this to a friend Garage TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and works great. Volume could be a little better, but it works ok in garage.
I would recommend this to a friendSatisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price but features use more electricity than others this size
I would recommend this to a friendGreat TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great tv for the price, its a little weird to navigate the home screen and devices connected. It keeps wanting to auto switch to connected devices like gaming consoles, turning them on automatically. Could be me, but other than that great buy.
I would recommend this to a friendBrand response from Samsung
Posted .YaboyTobyToad,
Thank you for your review. Anynet+ controls external devices that are connected to the TV via an HDMI cable and will turn on/off when you turn the TV on/off. If you don’t want externally connected devices to turn on/off when you turn your TV on/off, please make sure Anynet+ is disabled. To turn off Anynet+ (HDMI-CEC), go to: Settings > All Settings > Connection > External Device Manager > Anynet+ (HDMI-CEC) = OFF.
If you need more help with this function, please don’t hesitate to reach Samsung Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Nice TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up picking this up, but no support of Dolby Vision was definitely a turn off and made me return it after some research. Also the edge lit technology is quite cheap, so burn in or color deformation could happen quickly
No, I would not recommend this to a friendBrand response from Samsung
Posted .cory,
We regret to hear the Q8F TV didn’t meet your expectations. If local dimming and expanded HDR support are priorities, we recommend considering our QN80F Neo QLED 4K or higher, which feature Full Array Local Dimming and Neo Quantum HDR optimizations. Samsung TVs do not support Dolby Vision by design, opting instead for HDR10+ – our preferred open-source standard. For future purchases, checking the full specs on the retailer’s site can help ensure you select a model that best fits your needs.
If you choose to try another Samsung TV down the road, we’re ready to help with setup and support every step of the way. Call 1-800-SAMSUNG (8AM – 12AM EST, 7 days), or visit our website and click ‘Support’ to connect with a LiveChat agent.
~ Samsung Specialist
Samsung TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first there were start problems with the unit I received. It had to be replaced with a new one. Now annoying software update reminders come on the screen randomly. and interfere with viewing. No resolution has been offered for that. So here I sit with a less than perfect TV unit.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AngelaR,
We appreciate your review of Samsung’s Q8F TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist