Customer Ratings & Reviews
- Model:
- QN55Q8FAAFXZA
- |
- SKU:
- 6617399
Customer reviews
Rating 4.7 out of 5 stars with 310 reviews
(310 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers value the amazing picture quality of the 55” Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025), and some find it easy to set up. Gamers appreciate the higher refresh rate, which enhances the visual experience on their consoles. However, a few customers find the minimalistic remote control difficult to use.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tv didn't work and will be returned for an exchange
No, I would not recommend this to a friendBrand response from Samsung
Posted .BernieF,
We appreciate you sharing the issues you initially experienced with Samsung’s Q8F TV. Thank you for your patience throughout the inconvenience of arranging an exchange.
If you have any questions about your new unit or need assistance with setup or features, we’re here to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or visit our website for LiveChat.
~ Samsung Specialist
Rated 1 out of 5 stars
SAMSUNG TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.JUNK - PAID $600 FOR A TV THAT IS LESS CLEAR THAN A TV i PAID $229
No, I would not recommend this to a friendBrand response from Samsung
Posted .MichelpM,
We appreciate your input on the picture quality of Samsung’s Q8F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
- Pros mentioned:Picture quality, Setup ease
Rated 5 out of 5 stars
Good Choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it! I finally selected this television after going down the analysis rabbit hole; its reasonable price and consistent positive online reviews influenced me the most. The television was easy to get setup and thus far nothing negative to report!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Garage TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and works great. Volume could be a little better, but it works ok in garage.
I would recommend this to a friend Rated 5 out of 5 stars
Beautiful Picture, Not Too Heavy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really nice TV with a beautiful picture. It's great for YouTube videos, movies, and sports. We liked it so much that we decided to get the larger 65" TV for our living room and put this one in our bedroom. ☺️ It's not very heavy either. I'm a small woman and was able to lift one side up to its original resting place on a fireplace mantle, then later help my husband put it on a dresser with no problem.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best Buy Rocks!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was on time professional. TV delivers a very clean and sharp picture. One that you expect from Samsung. Setup took 25 minutes. Go Best Buy!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Elder ahead
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My tv is sharp and clear with a helpful sound bar for wonderful sound the installer was great taught me how to get the best out of my system
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has the best picture and sound. The young man working in TV's knew what he was talking about.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung 55" Q8F QLED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I debated between Samsung Crystal and this QLED The picture is better on the QLED, very happy!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great for me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for me . I can understand most of the functions. Older- non technical. Nice-looking picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice purchase…
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice purchase…great pic & sound. The Best Buy team delivered & installed for me, everything went very well.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Upgrade size
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound. We gained 5” diagonal vs our old sharp tv.
I would recommend this to a friend Rated 5 out of 5 stars
Picture perfect for a Sunroom
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent TV picture quality...use in a Sunroom...crisp & colorful...use with a Firestick...streams really well.
I would recommend this to a friendRated 5 out of 5 stars
Great Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Television is wonderful. The brightness is incredible. And it is easy to use.
I would recommend this to a friendRated 5 out of 5 stars
mister
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hard to imagine anything clearer for the price although I could have saved 50 bucks buying elsewhere
I would recommend this to a friendRated 4 out of 5 stars
Honesty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product. Disappointed that all local channels are not shown even with an antenna.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 55 fits perfect in my living room, the picture and quality are fantastic 10/10 recommended
I would recommend this to a friend Rated 5 out of 5 stars
Samsung 55
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color sound and easy to use. Clarity is awsome
I would recommend this to a friendRated 5 out of 5 stars
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture and Super Clear! I love this TV!
I would recommend this to a friendRated 5 out of 5 stars
Crisp video, layered audio
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, very good! Both the audio and visual are first rate!
I would recommend this to a friend







 100% Color Volume 100% Color Volume with Quantum Dot Over a billion colors that don't fade, even in the brightest scenes *QLED televisions can produce 100% Volume in the DCI-PS colorspace, the format most cinema screens and HDR movies for television.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/684f880e-f8dd-4c6c-91d9-5f55b1534a3c.jpg;maxHeight=54;maxWidth=54;format=webp)






