Customer Ratings & Reviews
 100% Color Volume 100% Color Volume with Quantum Dot Over a billion colors that don't fade, even in the brightest scenes *QLED televisions can produce 100% Volume in the DCI-PS colorspace, the format most cinema screens and HDR movies for television.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/684f880e-f8dd-4c6c-91d9-5f55b1534a3c.jpg)
- Model:
- QN55Q8FAAFXZA
- SKU:
- 6617399
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 55” Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025) for its exceptional picture quality. Many reviewers were highly impressed by the image quality, exceeding their expectations. There were no significant negative comments reported. Overall, the feedback focuses on the overwhelmingly positive visual experience.
This summary was generated by AI based on customer reviews.
Samsung 55 smart tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 55 class Q8F smart tv has a nice simple look. The first one I received was making a high pitch noise by the output connections. I had to get a new one finally sent so hopefully this one will be better quality without issues.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Cjay,
Thank you for your purchase and for your patience in having to deal with the hassle of an exchange. If there's anything we can do to assist you, please know we are here and happy to help. If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~Samsung Advisor
Review of a Samsung 55 Inch Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is not sharp and the skin tone comes out orange on certain people.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jared,
We appreciate your input on the picture quality of Samsung’s Q8F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
SAMSUNG TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.JUNK - PAID $600 FOR A TV THAT IS LESS CLEAR THAN A TV i PAID $229
No, I would not recommend this to a friendBrand response from Samsung
Posted .MichelpM,
We appreciate your input on the picture quality of Samsung’s Q8F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Awesome TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 55 fits perfect in my living room, the picture and quality are fantastic 10/10 recommended
I would recommend this to a friend Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great tv for the price, its a little weird to navigate the home screen and devices connected. It keeps wanting to auto switch to connected devices like gaming consoles, turning them on automatically. Could be me, but other than that great buy.
I would recommend this to a friendBrand response from Samsung
Posted .YaboyTobyToad,
Thank you for your review. Anynet+ controls external devices that are connected to the TV via an HDMI cable and will turn on/off when you turn the TV on/off. If you don’t want externally connected devices to turn on/off when you turn your TV on/off, please make sure Anynet+ is disabled. To turn off Anynet+ (HDMI-CEC), go to: Settings > All Settings > Connection > External Device Manager > Anynet+ (HDMI-CEC) = OFF.
If you need more help with this function, please don’t hesitate to reach Samsung Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Technology in the mountains
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture and streaming far superior to satellite
I would recommend this to a friend Nice TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up picking this up, but no support of Dolby Vision was definitely a turn off and made me return it after some research. Also the edge lit technology is quite cheap, so burn in or color deformation could happen quickly
No, I would not recommend this to a friendBrand response from Samsung
Posted .cory,
We regret to hear the Q8F TV didn’t meet your expectations. If local dimming and expanded HDR support are priorities, we recommend considering our QN80F Neo QLED 4K or higher, which feature Full Array Local Dimming and Neo Quantum HDR optimizations. Samsung TVs do not support Dolby Vision by design, opting instead for HDR10+ – our preferred open-source standard. For future purchases, checking the full specs on the retailer’s site can help ensure you select a model that best fits your needs.
If you choose to try another Samsung TV down the road, we’re ready to help with setup and support every step of the way. Call 1-800-SAMSUNG (8AM – 12AM EST, 7 days), or visit our website and click ‘Support’ to connect with a LiveChat agent.
~ Samsung Specialist