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Customer Ratings & Reviews

Your price for this item is $294.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 218 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the exceptional picture quality, with many praising its constant improvement over the years. The TV's user-friendly interface and simple setup process are also widely appreciated. Customers also express satisfaction with the TV's sound quality, rich and vibrant colors, and suitability for gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 218 reviews
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. Its meeting our expectations.tks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    David

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed an LG OLED 65 for this 55 Samsung and could not be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV bought5 at Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery and service. Totally turnkey. Great TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good I bought open box and look like new!!!..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service when finding a new tv, great product was suggested

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV and Delivery was spot on. Customer service was exceptional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Rules

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is exactly what I expected and the service was outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the TV and i will recommend it to my friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magnificent Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very enjoyable and user friendly. Would recmmend to anyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is just OK, thought it would be better than my older Samsung QLED Q6F. It is more difficult to navigate the menus. Too much glare on the screen from lights and window. The sound is OK, but definitely need a sound bar. Unfortunately, I cannot use my older speaker system and receiver as there is no way to plug into the TV. Time to simplify. A few things I have to figure out as my ring cameras stop whatever I am watching to show motion outside. My TV is smarter than me.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Janap,

      We your feedback on the sound quality of your new QN85C TV. Your TV features Object Tracking Sound which tracks the action with strategically placed dynamic speakers and Adaptive Sound which automatically adjusts audio to enhance everything from dialogue to music and sports.

      You can select a sound mode that you prefer for a content type or your listening environment. Go to: Home > Menu > Settings > All Settings > Sound > Sound Mode

      You can also customize balance and equalizer settings by going to: Home > Menu > Settings > All Settings > Sound > Expert Settings

      Additionally, there are image adjustments you can make to optimize your picture to suit your preferences. Your TV has several Picture Modes to choose from allowing you to enjoy content in optimal conditions. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode

      You can also go to: Menu > Settings > Picture > Expert Settings > Contrast Enhancer to manually fine tune your image.

      If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Specialist Samsung

  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the Size and Price discounts GREAT for Limited Budgets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this one and I will recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung. Always a quality product. Great picture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Living room

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality great graphics Would buy again Best tv ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great love the television would tell anyone to buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a very good product and a very good price Good buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent. No complaints but not wowed by it either. Good value purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The visual quality is great, but setup is not that

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The visual quality is great, but setup is not that user-friendly!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Getting local channels is difficult.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      PeterF,

      Thank you for your review of Samsung's QN85C. Your new TV has a tuner that can scan for and automatically program local channels that will appear on your channel list. Plus, an antenna will help your TV find even more channels and improve the quality of the signal.

      If you’re not receiving all channels, first ensure that your coaxial cable is securely connected to the TV.

      Then, run Reset or Auto Program.
      • Home > Menu > Settings > All Settings > General & Privacy > Reset
      • Home > Menu > Settings > All Settings > Broadcasting > Auto Program

      Please also be sure you’re running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.

      I hope this helps. For further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 4 out of 5 stars

    Rod

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person very helpful and knowledgeable !!! enjoyed the purchasing process !

    I would recommend this to a friend