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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 576 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 55” Class QN90B Neo QLED 4K Smart Tizen TV's exceptional picture quality and brightness, frequently praising its ease of use and setup. However, some users expressed dissatisfaction with the remote control and aspects of the operating system's user-friendliness. The refresh rate was also a positive feature for many customers, particularly those using the TV for gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 576 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Just what I needed!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with great colors! Perfect for the PS5. Automatically turning off when the I turn off the system is a great touch too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great after 2 years.(knock on wood)

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my old tv. two years later it is still working great, knock on wood. Samsung has a ton of free channels, so you could watch it right out of the box. As long as you have internet.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is beautiful!! I am super happy with this purchase. Best Buy had it in stock sales staff were quick and attentive with 1st class customer service. Very happy with full purchasing experience.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV in my bright sunroom

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this model as it was designed for use in high light applications. It is installed in my sunroom. It has been fantastic as there is no glare and the picture is sharp & the colors are accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mb

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV exceeded my expectations. I did a little tweaking with the picture settings and am so pleased. It is connected to my Yamaha Aventage RX A2A 7.2 receiver powering my Klipsch 7.2 surround sound. One happy Samsung customer.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    samsung tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv and picture the sound is nice and just love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV to replace my dying LG. The picture is brighter and clearer. Only thing the LG was better at was switching between modes (HDMI for game consoles) but that's minor.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV for this price. Sharp and bright images!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the clearest and most vibrant tv. Has amazing built in functions and features. Samsung plus tv app included and free cable shows with on demand. Great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Has The Bestbuy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been buying samsung televisions for the better part of 15 years. Ive yet to have one that's not stood the test of time. Great picture, great sound, overall great quality. I'm pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is fantastic. I am amazed at the clarity of picture and being able to go on the internet is terrific. Delivery was on time and set up was quite simple. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and sharp quality tv. Worth every cent. Looking forward to getting another one for second room!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best ever purchase made at BestBuy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has awesome picture quality and screen speakers make it a theater experience with Q Symphony soundbar...just perfect that too at great price tag..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Not really Samsung quality.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this for a better experience with the sound. Only time it’s detectable is when you watch a movie on Prime or one of the pay for view channels. One of the dumbest things sSamsung ever did was coming out with a solar remote, which this has. 90% of the time we’re watching this in a dark area and it isn’t charging so you have to plug it in. One remote already went bad and Samsung had to send me a replacement.. picture isn’t that great for the money either. You buy a 4K tv and no one broadcasts in 4K. You decide.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 4 out of 5 stars

    It’s Okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I had the TV it looked great but during watching “Guardians of the Galaxy 2” in a dark scene I noticed parts of the tv getting brighter and darker. I’m not sure if it was the local dimming or not but couldn’t figure out how to fix. Audio was flat, it sounded like the bass was being limited. Brightness was amazing and viewing angles.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      krazie1,

      We appreciate you sharing details of the dimming issue you’ve experienced on your QN90B TV. Please try disabling some of the TV's energy efficiency functions, as these will automatically adjust your picture and may cause your screen to appear brighter or darker than preferred.

      Check to see if Contrast Enhancer has been enabled. This setting automatically adjusts your TV's brightness so the difference between bright and dark areas is not excessive. Go to: Home > Menu > Settings > All Settings > Picture > Expert Settings > Contrast Enhancer

      If Contrast Enhancer hasn’t been enabled, please see if Brightness Optimization, Brightness Reduction, or Motion Lighting have been enabled and disable them.
      - Home > Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > turn off Brightness Optimization, Brightness Reduction, and Motion Lighting

      Please also be sure your firmware is up to date with version 1211.2 which includes various performance and picture quality updates. You can check this by going to: Home > Menu > Settings > Support > Software Update > Update Now

      The QN90B features Intelligent Mode to optimize sound tailored to your environment, which includes features like Active Voice Amplifier (AVA) which further detects disturbances and enhances the on-screen voices for clear dialogue.

      Go to Home > Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings. Turn the options on or off to meet your needs:
      - Active Voice Amplifier is available only when the sound sensor of the TV is active and the sound output is set to TV Speaker, or a Samsung Soundbar interlinked with Adaptive Picture is connected.
      - Adaptive Sound+ provides optimized sound quality by analyzing the viewing space and the acoustic components of the content.
      - Adaptive Volume Automatically adjusts to a specific volume level while you are watching TV.

      Several Sound Modes are likewise available to meet your personal preferences: Settings > All Settings > Sound > Sound Mode

      You can also customize sound by going to: Settings > All Settings > Sound > Expert Settings

      I hope these tips help. Should you need further assistance, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Surprised and Delighted by our Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We cannot believe how vibrant and sharp the picture is on this TV. Also, Geek Squad seamlessly connected it to our sound bar, so we feel like we are watching a movie!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 55” tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. Good picture with some very nice features. I purchased this tv to fit a specific size area and help with glare. Very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SMART? No, amazing? Yes!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I'm a Samsung fan from way back. Our current 10-year-old 55" Class is going to our granddaughter who is setting up her first post college apartment, which gives me a perfect excuse to buy a new 55" Samsung. This TV is not just SMART, it seems to be learning my program habits/preferences and the shows we typically prefer to watch and conveniently presents those 'apps'. And, 'Alexa' is patiently teaching me how to navigate the TV commands. Alexa; "next time just say, Alexa, go to HDMI one". This thing is so advanced it's almost scary, but such great fun!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    WONDERFUL TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture straight out of the box. Extremely happy with this purchase. Straightforward set up. Would highly recommend- bright and vivid colors

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality and sound are amazing! There may be a little glair from overhead lights (rainbow effect) but this is minor. Would definitely recommend!

    I would recommend this to a friend