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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 576 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 55” Class QN90B Neo QLED 4K Smart Tizen TV's exceptional picture quality and brightness, frequently praising its ease of use and setup. However, some users expressed dissatisfaction with the remote control and aspects of the operating system's user-friendliness. The refresh rate was also a positive feature for many customers, particularly those using the TV for gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 576 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great purchase!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. It is easy to use and has a great picture!

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Ease of use, Picture quality

    Rated 5 out of 5 stars

    55 in Samsung Neo Qled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and sound quality. Great viewing in a bright room with lots of windows. Wide viewing angle. Easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for a month now. Upgraded from a UHD 4K to this. Picture is life like no issues. Taking me time to get used to the different format. I do not game at all so I cannot comment on anything game related but movie and sports watching is night and day difference.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my aunt because she has a hard time seeing her other tv. Great picture, very clear and she loves it. She tells me all the time that she can now see clearly. Awesome picture, you will love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big improvement over my old TV!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV! We use Apple TV as the interface so we aren’t very familiar with the tv interface, but the picture is great and we really like the anti-glare feature as we used to get a lot of glare at certain times of day!

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Bright and shiny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Bright, great picture, 4k upscaling works well. The Tizen OS can be a little laggy especially at first power up when using the menu/apps. My 2019 Q90R 75" TV has an older version that doesn't take up the whole screen and I prefer that a little more but I have gotten used to the updated version on here. I had to return the first one because it had a quality control defect, the badge in the bottom corner was crooked due to the bezel bulging out in that area. Best Buy swapped out for a new one without any hassle, no issues with the replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    PERFECT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS WAS THE MOST PERFECT TV EVER MY KIDS DO ENJOY PLAYING VIDEO GAMES WITH IT AS WELL SINCE ITS BIG GRAPHICS ARE ALSO PERFECT VERY ON POINT THANK YOU SOO MUCH MY NEXT PURCHASE WILL BE SAME SPECIFICATION BUT BIGGER SIZE MAYBE 85INCHS

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Really good tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV a lot. Picture quality and sound is great. I just wish the software was a bit less sluggish sometimes and also it doesn't have Crunchyroll support. It supports adding upto 2 bluetooth devices like headphones or speakers which is helpful when i'm watching tv late at night and I don't want to annoy the neighbors

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung is one of the best for a reason.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 55" is replacing a 43" Samsung I've had for 4+years. It works good with my other samsung devices, picture quality is what you'd expect from Samsung sounds is good, but using samsung surround speakers most of the time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Idiot wall at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded my 7 year old 4K Samsung tv for a Neo Qled. I looked at the idiot wall at best buy and realized I had to buy it. Now that I have it I am glad I did. The picture & sound quality is excellent for it easier on the eyes & clarity of speech is greatly improved.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice bright clear picture

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. My mom has macular degeneration and the picture on this TV is nice and bright. She can see it well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    BEST PICTURE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bet on Samsung televisions because they are reliable and offer some of the best picture quality; however, this is the best television I have ever had, when it comes to picture quality. I am expecting to enjoy years of watching football games on this television.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removing it from the box was easy.Assembly was easy.Initial programming was easy.I probably havent figured out all of its capability.Picture is fantastic.I will be replacing another oled 65" soon with this tv soon due to burn in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! I have two of them. 100% recommend so nice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Replace old non smart gaming tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected another excellent Samsung TV!!! Picture is crystal clear, streaming is seamless, replaced a non smart tv in my game room. Game. Mode and anti glare flawless. Great buy on sale. Win win win!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Samsung 55” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is very nice; picture and sound are excellent. However, I don’t like the remote. It is way too time consuming to have to scroll down the very long program list. The remote is definitely not user friendly. Why aren’t simple things like “mute” and “OK” clearly labeled? I certainly miss having numbers on the remote for easier program or channel selection.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly recommended. Great picture and no issues

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about a year I have had no issues and the picture quality is amazing with Xbox series X. Highly recommended if you’re looking for a large size with a high quality picture.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness
    Best Buy Employee

    Rated 4 out of 5 stars

    Great, dont exoect oled levels of black

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anazing tv, super bright allowing it to work in many different types of rooms. Its HDR content looks incredible and in many ways i have nothing to complain about. That being said, do not buy this tv expecting it to be an OLED competitor, while it is very very good, the black levels are not OLED good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Vivid color

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for about a year. Vivid color and great sound. The colors are so much more realistic than our old flat-screen. The 55 in is the perfect size for use in the spare bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. The picture is exceptional. The antiglare screen is perfect for my bright living room. My ps5 looks amazing on this screen.

    I would recommend this to a friend