Customer Ratings & Reviews
- Model:
- QN55QN90CAFXZA
- SKU:
- 6533836
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the 55" Class QN90C Neo QLED 4K UHD Smart Tizen TV (2023) for its exceptional picture quality, vibrant colors, and ease of use. Many appreciate the user-friendly remote and straightforward setup process. While some found the stand slightly less than ideal, the overall experience is overwhelmingly positive, particularly for gaming and movie watching due to the high refresh rate. The price point is also frequently cited as reasonable for the quality offered.
This summary was generated by AI based on customer reviews.
My early Christmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the TV a lot! I livestream a lot better now!
I would recommend this to a friend55 in. Neo qled tv 90c series
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good I'm waiting for my stream box from spectrum so I can receive 4k broadcast So im excited about that
I would recommend this to a friendBlack balance is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful black display and I can actually see thing that are dark now
I would recommend this to a friendAll good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and product. Delivered on time. Thank you
I would recommend this to a friendGood TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice television, but the remote is a bit difficult and not consistently responsive.
I would recommend this to a friendDisappointed
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected a lot more from this TV. I see it's no longer in stock. I'm guessing others did as well. 1. The colors are messy, especially on people's faces no matter how much I adjust the settings. 2. It came with a free trial of Fubo. GREAT! I had to reboot the TV (unplug it from the wall and plug it back in) any time I wanted to use the app. The solution? Ditch Fubo. 3. I press previous on the remote and it goes to the previous of the previous. To get the 2 channels I want setup, I need to go back to the channel I was on before, hit the guide, go to what was the real previous channel and hope it worked, because that doesn't always fix it. Sometimes I have to do that 2 or 3 times for the right channel to be the previous channel. 4. I bought a Tablo and it works great on my other 2 TVs (both TCL one Google and one Roku). With this TV I have to reload the app every single time I want to watch something I recorded. 5. The picture at the store was very nice. At home, not so much. Sometimes it's really good and other times it's no better than a HD TV. (I get local channels via antenna and I specifically wanted a TV with the new ATSC 3.0 so the picture would be better and this is supposed to have that tuner... And watching through apps is the same) I will never pay this much for a TV again! And I may be done with Samsung, which I swore by for years. A $400 Roku QLED would have been better!
No, I would not recommend this to a friendExpensive TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV, but the colors are not as bright as in the store
No, I would not recommend this to a friendVs Series 8
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for great price, expected it to look better than my series 8 but not seeing much of a difference
I would recommend this to a friendTelevision
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional,On time to explain how the equipment works.
I would recommend this to a friend- Pros mentioned:Picture quality
Not worth the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture with the anti glare tech is top notch. Sound is amazing. Major issue with me is warranty. No dolby for this model.
No, I would not recommend this to a friend Brightness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture darker than I prefer unable to brighten any fiurther
I would recommend this to a friendNot the same as previous QN90 models
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV for the money, wasn't the same TV as the previous years model.
I would recommend this to a friend- Pros mentioned:Picture quality
TV Rev Jew
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture but horible. sound. Even withSamsung soundbar. Best Buy return policy explains why Amazon is the leader.
No, I would not recommend this to a friend DO NOT trust open box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is fine but DO NOT buy open box even if it says excellent. It was all ok until we installed the tv from the roof and we saw that the botton frame is not there. We have tried several times calling Best Buy and there is no solution for it not even thru samsung! Now I have this beautiful TV that looks bad and old because its missing the whole bottom frame
I would recommend this to a friendDisappointed in Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung QN90c color was oversaturated (to Bright) on Standard Mode no matter what Calibration settings were applied. TV would not display AV receiver volume, speaker, or any receiver inputs. Geek squad did not hookup the TV to the receiver correctly. I returned the Samsung for the Sony A80L
No, I would not recommend this to a friendNot sure about this one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.shadows on games are grainy that were not that way on my 12 year old led. Been trough all the settings so im not sure
No, I would not recommend this to a friendBrand response from Samsung
Posted .Frank,
I’m sorry to hear you’re not fully satisfied with Samsung’s QN90C TV. Please give us the opportunity to look into this for you so we can provide additional settings adjustments or troubleshooting assistance.
You can reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Red Tones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't like the picture quality. Everybody's face/skin has more red tones especially when watching in low light. Sound ok
No, I would not recommend this to a friendBuyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price and the way the picture looks I would not buy another one.
No, I would not recommend this to a friendHardware failure
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 weeks will not run the Peacock app. Multiple resets and account deletions. Waiting on Samsung service to arrive in a week as it is no longer returnable to Best Buy.
No, I would not recommend this to a friendFuzzy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not real satisfied with the picture once we got it up on the wall .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Tinkerbell,
Thank you for sharing your thoughts on the picture quality of your QN90C TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
Intelligent Mode enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings > Intelligent Mode.
If adjusting image settings does not improve your picture, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist