Customer Ratings & Reviews

Bought a Open Box Like New and after driving out to Beat Buy to pick up the TV and get it home, unpacked it and found the wrong TV. The stickers said the correct TV so it was mixed up so now I have to wrap it up and drive back out to return it. Had called Best Buy and was not offered any alternatives except just to return it and get my money back and look for another TV. I would of hoped they try to help me find something that met my needs but not evern a simple applogy for the inconvenience. Not the best experience and makes me distrust ever buying Open Box otems from Best Buy again.

I am a Samsung Tv guy. Every tv in my house has been Samsung for over 12 years. This tv set is surprisingly bad. Very disappointed in the q90c. My q90r from 2019 destroys this tv

Would love to watch it, but no mounting screws for the stand in the box! Which, of course, cant be bought just anywhere! Are you kidding????

Horrible pixelation for anything moving at a decent speed. Trying to watch motocross and its blurring the helmet and other areas.

I am a cautious, concerned buyer of many things, but primarily electronics because, as soon as you but something, the manufacturer comes out with 'the next great thing'. We were looking to update a 12 year old Panasonic Plasma TV and started looking into LEDs, QLEDs, QNED, Neo-QLEDs, OELDs, etc. While you can get a new 4K TV for a reasonable price, once you get into the mini-led/OLED market, the price jumps dramatically, because the technology and picture quality is equally dramatic one you get into Neo-QLED/OLED territory. Once we saw them, there was no going back. While both are excellent, the reviews have Neo-QLE and OLED tvs rated very similar. We chose the Samsung QN90C for it's excellent, rich picture. We could have gone with either the QN85D or QN90D, as they are the newest version of these TVs, but I went with the 'minus-1' generation, as it provided us the same fantastic picture and almost the same features at a cost savings that I thought was acceptable. The other great thing that we found out was that the myriad or remotes that were previously required for all the connected devices has no completely gone away and we only need the one Samsung TV remote to control everything (sound bar, FireTV Stick, AppleTV, etc, etc) !!! I would recommend this TV to anyone out there looking for a new TV,...

Best Buy lost a TV and blamed UPS for not delivering. anyway, I am 1400$ minus.

Doesn't have an App Store. The audio is the worst.

Been shopping TV's for a bit and settled in on the Samsung ON9c. Patiently waited for the right price. Soon as it it my mark, purchase it along with the Geek Squad set up team, I highly recommend. Geek Squad arrived in a timely fashion and went to work. 30 minutes later TV was set up and good to go. I asked questions, he answered. There is nothing I don't like about the Samsung. The picture is outstanding, the sound is okay but already have surround sound set up and am waiting on the receiver to be delivered. Moving through the menu was a snap as was making some custom adjustments to the picture and sound.

The picture quality is great! I highly recommend. My only complaint would be the sound. The sound is very dynamic, but I'm not used to it. On shows with music and talking, (like American Idol) the music was awesome - felt like you were in a concert, but when they switched to talking, it was too low. Overall it's a great TV.

The overall perfromance is yes amazing. There are some things that could be better like subpar bloom control, and a lathargic OS. Its a good tv but, the quality of samsung tvs that arent oled has been declining. The worst part is the price. There are so many tvs that perform similarly or even better for way less. A good tv yes but too expensive for what it is

Do your homework when picking a high end flat screen and I have the black screen gives you a sharper crisper picture it’s best if wall mounted I have in the basement by my bar area

The tv is great! I am really enjoying watching football. The picture and color is crisp and vibrant. Now I wish that I have gotten a 65" instead of a 55".

Awesome picture. Paired with the Samsung sound bar really gives you the whole theater experience

Marvelous bright clear picture. Worth the expense and we immediately saw the difference compared to a lesser cost set. Perfect for old eyes.

Exceptional setup process (easy and intuitive). Beautiful screen, colors, and picture. Love that I'm able to select content within 1 second of turning on the TV. Sound quality isn't bad, but I enhanced it with a sound bar. I only wish it had a matte finish, as there is some reflection in bright rooms. Otherwise, a fantastic purchase!

Great picture. Works beautifully with the PS5. Would highly recommend

love it worth money easy to use and config with best buy perks

The TV is doing well but it id taking some time to learn ti us the remote. This TV's remotr has a out half the buttons our former Samaung TV had. Some of the buttons are duel purpose which makes it more difficult.

Nice tv picture quality is great and service was good

The tv has an amazing image quality but it Disney+, Hulu, and YouTube Tv don’t work, when we realized, Best Buy said that it was to late to return it (one month later) and we call Samsung and they said that our Tv update supposed to be different but they didn’t offered any solution for it. Conclusion: we bought a really expensive tv that doesn’t work with all the streaming services