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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 123 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the excellent picture quality of the 55" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024), frequently praising its brightness and vibrant colors. The ease of use and setup are also highlighted as positive aspects. Many also find the slim profile of the TV aesthetically pleasing. There were no significant negative comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-123 of 123 reviews
  • Rated 1 out of 5 stars

    Returned

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad picture, bad sound think I had a dud. Returned it

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MMGadgetGirl,

      It’s unfortunate to hear of the issues that have caused you to return your QN90D TV. Your experience is very important to us and will be shared with our product team.

      It’s possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings.

      Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.

      LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      We hope to regain you as a customer in the future.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So Realistic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new tv! The picture is so real looking, like you are right there with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Praise for employees

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Had to return a newly purchased TV from Best Buy because of some intermitting video issues. Replaced/Purchased TV (went with different vendor - same size and features) based on Best Buy’ employees recommendations. The employees were extremely professional and attentive to customer satisfaction.

    I would recommend this to a friend
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