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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 156 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the excellent Picture Quality, noting its clarity, crisp colors, and impressive refresh rate. They also appreciate the easy setup and the product's attractive, sturdy design, highlighting the overall quality of the OLED technology. However, some customers have raised concerns regarding the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 156 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    In great working order

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as an open box. and except for a few tape marks on the back of the tv it is in excellent working order. it has good sound and was able to revive my old sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Best of Best!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture. Best color!!!!! Best salesman!!! Best Geek Squad service!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture! Easy setup. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Smart Samsung OLED TV & great price....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung OLED TV. The quality of the picture is great. I watch a lot of TV and had been waiting for the Black Friday sale....so glad I get the sale price early. Best Buy also mounted the new TV. What a great time of year to get a new Smart TV with all the holiday programs & sporting events.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    No complaints!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently using as my living room tv and am very satisfied with the OLED technology.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung knocks it out of the park with this model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has amazing color. All the apps that you need are there preloaded. It was the easiest tv that I ever had to set up. I was nervous about the feet, but they seem to be okay.. Great price, I'm more than happy that I bought this model.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    True colors.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my TV . Great colors, details , perfect flesh colors , and the size is perfect for my available space.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Samsung OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Tv! Absolutely love the clarity and accessibility. All around one of my best purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a dizzying array of information about TVs. Caleb walked me through the options and gave me the information I needed to make a decision. I’m very pleased with the performance of the TV since we installed it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and framerate. Didn’t give me the option to optimize for the first few days for some reason though, very dark picture until smart optimization took place but now picture is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv. Reasonable price and deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding screen image. I never thought that I would have such a tv. set with such an awesome picture and sound. The staff including a manager could not have more more helpful and courteous. My purchase was at the Valparaiso Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A must!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Samsung OLED 4K Smart TV's continue to improve every 12 months! I buy Samsung frequently from Best Buy & have them installed by the Geek Squad accompanied by an updated sound bar. The entire experience could not be more exciting!! Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A happy Gramma

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can now actually see the writing on the screen. I no longer look at miniature football players. The picture is fantastic and the swivel feature means that when I want to put the screen flat against the wall I can.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality picture. Easy to use clearest picture I have ever seen would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV Samsung

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent TV, it provides very good picture and sound quality. It connects well with all devices. It was a wonderful purchase, I have no regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality. Most of the streaming apps come pre-installed. Tizen OS is not so intuitive and takes some fumbling around to find the option you want. I have also connected it with my Alexa, but the connectivity is patchy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Would definitely purchase again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gym tv, works great, no problems as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the SOUND. pic on Samsung just as good. The Sony apps don’t really work for me because I have Comcast and I like to stream it so I had to buy a fire stick. We should’ve just stuck with the Samsung. But no regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV, good colors, fast image in connection, good audio

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful TV. Great resolution. Fantastic color. The remote is different but functional. No number keys but the cable remote handles that function. Easy access to streaming services. Last Samsung lasted 14 years. Hope to get the same from this one.

    I would recommend this to a friend