Customer Ratings & Reviews
- Model:
- QN55S90DAFXZA
- SKU:
- 10362517
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
S90d
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv awesome brightness Great service as well
I would recommend this to a friendSet up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jose was professional and offered excellent advice on my set up and future set up
I would recommend this to a friendGreat color and resolution
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color and resolution. Beyond our expectations for ability Easy to setup
I would recommend this to a friend- Pros mentioned:Picture quality
My third Samsung.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very confusing to operate. The remote doesn’t have enough information on it. Picture and sound are nice.
I would recommend this to a friendBrand response from Samsung
Posted .Lilac,
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the S90D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the S90D TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Extremely unhappy with customer service
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the TV, but extremely unhappy with the customer service related to the points I received on opening a Best Buy Visa for the purchase. The salesman told me the points would never expire. However, within a few weeks the points automatically converted to Best Buy Rewards certificates without my knowledge, and then the rewards certificates expired within 2 months. I had no idea this would happen, and did not find out until months later when I planned to use the points. I asked in a Best Buy store if there was any recourse to get the points or rewards back, and was told that I could call 800-BESTBUY and ask to have the certificates reissued. I called and was put on hold for 20 minutes and then spoke to someone for another 40 minutes (much of it on hold), and was finally told that the rewards certificates could not be reissued because more than 30 days since they expired had gone by. The certificates were worth $155. I pointed out that I was never told about points converting to rewards certificates, nor that the certificates would expire; however, the person I spoke to said they could not reissue the certificates or do anything. I also pointed out that I had wasted one hour of my time and 40 minutes of their time on this matter, only because I was told in the store that the certificates could be reissued. Based on this experience, I will never do business with Best Buy again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .GeoffreyG,
Please know you are leaving a review and 1-star rating for the S90D TV, but we are sorry to hear of your experience, nonetheless. You may want to consider providing feedback directly to Best Buy regarding this.
Should you have questions on the S90D TV itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
David E. Gardner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV with great picture resolution. Installation support from the Geek Squad was excellent.
I would recommend this to a friend$100 MORE than advertised.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to drive to Lancaster to get product they said they have in York store. Not a true true availability.
No, I would not recommend this to a friendAwesome tv
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, thin, light, and great color depth. Black are deep
I would recommend this to a friendGood buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, beautiful screen and display. I highly recommend it.
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV for the price. No glare and it faces direct sunlight.
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It could have been a little cheaper on the price and maybe a discount
I would recommend this to a friendSamsungs90oled
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sharp immage and easy to install - only need to connect power supply cord to the outlet. Only thing I have not figure out how to turn on TV without its remote control.
I would recommend this to a friendSamsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent viewing experience. Had the geek squad install upstairs tv as well.
I would recommend this to a friendSamsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I am happy with it. Size is perfect.
I would recommend this to a friendMe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman was great we had alot of questions and he and he stayed there and answerd every one of them
I would recommend this to a friendGreat OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the TV. It's hard to get better contrast in a set in this price range.
I would recommend this to a friendIt’s great besides low content processing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better than s95f when considering it’s less than half the price. Banding is bad in low quality content
I would recommend this to a friendTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent experience with sales staff. Very helpful with information
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love My new tv. Best tv ive eve had.i would recomend this tv to everone
I would recommend this to a friendWilliam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased my TVs from Best Buy and have always been pleased with their products. The latest, a Samsung, is a marvelous product, a modern TV in all ways.
I would recommend this to a friend