Customer Ratings & Reviews
- Model:
- QN55S90DAFXZA
- SKU:
- 11487702
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
to a friend
Great Experience.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and the employee at Best Buy was amazing and extremely helpful and friendly. Great service from the moment I walked up through helping me load the TV into my car.
I would recommend this to a friendA pleasure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our installer was pleasant, knowledgeable and patient as we asked questions. He helped to provide the best setup for the products we had purchased.
I would recommend this to a friendDisappointed and misled
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace older 1080p smart tv by Sharp. I was told I would be able to pause and rewind antenna tv with the addition of a thumb drive. Same as my old Sharp, but that is not the case. The manual pdf is 254 pages, but it gives you instructions to all their OLED. The problem with that is the pdf is mostly filled with, "this option may not be available on your tv or in your area." I know I can in my area because this is the only 1 out of 3 that won't do it. Samsung has been no help. They answered a question with a link to their Australian line that by their own admission wouldn't help, and it didn't. I left all settings factory since the AI is supposed to be so good. Most things you watch the ai tries to hard to upscale giving you slightly squiggly backgrounds, and unnatural colors. Especially skin texture and tone. It has a great picture when you're watching something made for 4k uhd, but it seems like that's fewer than I realized. My experience with this tv has been overly frustrating. The Sharp it replaced has a better picture for most watching and I can pause and rewind up to a hour and a half. I'm sure the Samsung has more smart functions, but the tv function is lacking.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Sally,
We appreciate your review of Samsung’s S90D TV. So we can better understand the issues you’re experiencing and provide you with assistance specific to your usage scenario, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Salesperson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This OLED television is exceptional; I highly recommend it.
I would recommend this to a friendBrilliant colors and clarity! Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t be happier with the colors and clarity! Awesome!
I would recommend this to a friend10/10 OLED tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First OLED and it did not disappoint. If you get this one you are for sure not going to regret it.
I would recommend this to a friendOLED 55 inch tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderfully crisp picture with unparalleled brightness.
I would recommend this to a friendSamsung OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture! Installer did a great job. Perfect transaction!
I would recommend this to a friendAudio sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is excellent, audio has problems. Video and audio don’t sync properly using the TV speakers or an AV receiver using the optical cable. The audio delay parameter helps but still doesn’t sync correctly using the optical cable. AI affects both video and audio, cannot use AI for audio without AI affecting video.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Artie,
We appreciate your feedback on the lip sync issues you’re experiencing with your TV. This could possibly be a source issue, but if you’re hearing an audio delay across all sources/channels and you have a receiver, soundbar, or other speakers connected to your TV, you can access the Audio Delay settings to increase the audio delay. Go to: Menu > Settings > All Settings > Sound > Expert Settings > Digital Output Audio Delay
Our TVs have an audio Pass-Through feature, which allows the audio signal to be sent out unprocessed to an external soundbar or receiver connected to the TV. The external device then processes the audio, thereby eliminating the added step of processing by the TV, which adds delay.
On your TV, go to: Menu > Settings > All Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through
Please also be sure you’re running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update.
If you’ve tried these steps and your issue persists, please contact us for troubleshooting and a Support agent will gladly assist. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Consistent and Reliable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv, wish I pulled the trigger sooner. TCL product died on my and I opted to spend a little more this time and happy I did. OLED is great for gaming
I would recommend this to a friendExcellent picture, AI upscaling and App navigation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding product with an excellent bright screen. There is also very good AI upscaling along with an easily navigated screen and app control. We also have an antenna and the TV dies an excellent job capturing channels
I would recommend this to a friendNice, but some improvements needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture, but like all the Samsungs I have had, wireless capabilities are questionable. Ended up attaching the TV directly to the router….
I would recommend this to a friendBrand response from Samsung
Posted .Happy,
Thank you for sharing your experience with Wi-Fi connectivity on your TV. This may be caused by a network issue. You might want to go through these steps to check your network connection:
1) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)
2) If the wireless connection fails, connect the TV to the access point via a LAN cable. If the TV can connect to the Internet normally via the wired connection, there might be a problem with the access point. In this case, try using a different access point.
3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update.
For further assistance or service, please contact us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Don’t buy. Needs update.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like this tv. This has to be the slowest tv I ever owned. Also hard to add and find new apps. Do not like this interface. My 2019 LG 77” Oled was awesome but this 2025 tv is a joke. Wish I could return it. This Tv lags and voice command is junk too. Very disappointed in this TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ShaneB,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
Samsung offers hundreds of apps in our App Store that you can download, and we are continuously adding more premium content and new services to our Smart TV platform. To access the App Store, press the Home button on your remote, which redirects you to the Home Screen. Press the left directional button to select Media, which located on the leftmost part of the Smart Hub Home Screen within the static menu. From there, select APPS to see a variety of available apps and install the ones you’d like.
I hope these tips help. You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
First Samsung tv purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellelnt picture/video quality, sound volume average
I would recommend this to a friendOLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture quality for the price. Still getting use to all the features.
I would recommend this to a friendSamsung 55"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first tv didn't work so I returned it. When setting it up, the audio was fine but the visual did not work; only got a black screen. The second tv is working beautifully.
I would recommend this to a friendSamsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv great picture bought a sound bar makes it even more better the picture is vibrant and clear
I would recommend this to a friendLiving room tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and the sound is very good for a flat screen.
I would recommend this to a friendS90D OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is Awesome!!! Picture is perfect!!! Well done.
I would recommend this to a friendEverything I hoped for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I read the reviews, did the research. It came down to either the LG C4 or this S90D, which I went with. The picture quality is stunning especially when it’s HDR. No regrets at all. The S90D is amazing.
I would recommend this to a friend