Tech the Halls 24-Hour Flash SaleLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 571 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the exceptional picture quality, vibrant colors, and ease of setup and use of this 55" Class S90D Series OLED 4K UHD Smart Tizen TV. Many appreciate the smooth refresh rate, perfect for gaming and streaming, and the wide viewing angles. However, some users have expressed concerns regarding the remote control's design and occasional connectivity issues with certain apps. The overall experience is largely positive, focusing on the impressive visual performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 571 reviews
  • Rated 5 out of 5 stars

    Pat Hamby

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer Service was fantastic. I purchased a tv and Imac computer. Installation was first rate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review Samsung OLED 55

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its new and works great, bright colors , lets see if it holds up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    2 months old and having issues

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should've gotten the extended warranty. Already having random white lines appearing for a second and disappearing, UI is slow and laggy at times even tho there is 1 gig of storage left. AI optimization is horrible. Judder is also bad on this tv no matter what settings you use. My 5 year old LCD samsung has fewer issues than this tv. I regret spending 1500 dollars on this tv. I would look for something else rather than buying this tv. Look into LG OLed instead. This will be my last samsung purchase. I have own many samsung products, and i am disappointed in this tv.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Willnetics,

      We appreciate your feedback, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care

      If the picture you’re seeing is still not to your liking, there are several picture settings you may want to try adjusting.

      Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
      ...and select the mode that best fits your usage:

      1. Standard: Is the default mode suitable for general viewing environments
      2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
      3. Eco: Provided to save energy
      4. Movie: Suitable for watching TV or movies in a dark room
      5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.

      Intelligent Mode enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings > Intelligent Mode.

      If adjusting image settings does not improve your picture, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Best tv gift to give

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect no issue at all great gift to give to family members

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's just an ok tv.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a great but we've had several issues with the sound going out. It's been a somewhat of a quick/easy fix (about 10 minutes each time) with tech support helping us reset the tv to factory settings but it 's been annoying. We've had to reset up the tv several times in the first month of purchase. The remote has no numbers and tv is less user friendly than before. It's a little harder to navigate. As much as we've had great experiences with Samsung in the past we can start to see why LG is currently ranked higher. :/

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Gary,

      We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the S90D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the S90D TV to download the guides you would like.

      The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Good brightness. A little hard to set up. I would definitely buy it again. Come here to my old 10 year LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up And programming to all of the remotes and Alexa components was a breeze very well thought out works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Perfectly !! I wish Best Buy would be back in Wooster, Ohio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv.....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no problems with the tv. Connected to my Bluetooth speaker so easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. The definition is awesome I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the colors just pop against black background

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MR

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    D D made the purchase very easy. He was very helpfull

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving it ! All I needed and it works perfectly fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it why you can don't let this great TV slip by you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S90d

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv awesome brightness Great service as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bill from the Geek Squad was very knowledgeable ,

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bill from the Geek Squad, who set up the TV, did a fantastic job. I really love the Samsung OLED TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prefect

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Tv love it so Far …………………….. make sure get right mount lol

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    My third Samsung.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very confusing to operate. The remote doesn’t have enough information on it. Picture and sound are nice.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Lilac,

      We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the S90D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the S90D TV to download the guides you would like.

      The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Great color and resolution

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and resolution. Beyond our expectations for ability Easy to setup

    I would recommend this to a friend