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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 571 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the exceptional picture quality, vibrant colors, and ease of setup and use of this 55" Class S90D Series OLED 4K UHD Smart Tizen TV. Many appreciate the smooth refresh rate, perfect for gaming and streaming, and the wide viewing angles. However, some users have expressed concerns regarding the remote control's design and occasional connectivity issues with certain apps. The overall experience is largely positive, focusing on the impressive visual performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 571 reviews
  • Rated 4 out of 5 stars

    Awesome Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the TV and the services provided by Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very good pun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent bright picture. An attractive addition to our home.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having issues with this TV connecting to apps and not starting up again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      VictorM,

      We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care

      I hope these tips help.
      You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love My new tv. Best tv ive eve had.i would recomend this tv to everone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It it an amazing tv my son Loves it. he wanted it because he games a lot

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get a different remote

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV but the remote is tbe worst remote in my life’s history. It’s very frustrating how light and easy it is to hit every button on it without meaning to. You have to keep it away from you, cause if you roll over on it or mistake it for being upright when it’s upside down, you’ll turn everything off, or you’ll switch to an app or something that ruins whatever you were watching. The remote is awful and so it whoever designed it, along with whoever said ‘yeah this won’t anger short tempered people.’

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      RossA,

      Thank you for sharing your thoughts on the remote - we'll be sure to pass this along to our design teams.

      If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Love my tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv, enjoying gaming. And really good graphics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love TV disappointed with 4k

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it so far, except I'm very disappointed with the pictures of sports, especially football(soccer) which looks like a video game. I think it's the 4KUHD thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very happy with the TV, Samsung products are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very professional and left me with very clear instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv it has everything that you will ever need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who come from the Geek Squad and set up your new TV do a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    William

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased my TVs from Best Buy and have always been pleased with their products. The latest, a Samsung, is a marvelous product, a modern TV in all ways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Store was not helpful in getting the rewards.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great. Salesman was great. But I didn’t get to use the rewards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    !GREAT!......................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gameing ps5 pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is the best oled for the ps5 pro that is all im going to say about that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Platten

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Love our new TV. We enjoy watching movies and football

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung and the Geek squad did a wonderful job installing it. Answering all my questions

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Blown out speakers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the picture is superb on more than one occasion, the tv speakers have this tinny reverb. This happens randomly. I have tried using this as a monitor for pc gaming, and it's not a good experience. In order to use it as a monitor, you have to put it into game mode and set the refresh rate to 143.9hz, or it's unusable. When you first turn on the tv and pc after setting everything up, it glitches out with flashes, static, and torn images. You then have to restart the pc for the tv settings to recover to the correct settings that you set beforehand. I will say that new games look superb on this. Visually, this is a great product, but man, are there some glaring issues.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Titaniumbit,

      We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 4 out of 5 stars

    Samsung 55" 590 series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp picture. Vivid color. little reflection. Big improvement over my old TV.

    I would recommend this to a friend