Customer Ratings & Reviews
- Model:
- QN55S90FAFXZA
- SKU:
- 10187579
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers find value in the 55” Class S90F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025)'s picture quality and OLED quality. Customers also appreciate the TV's brightness and ease of use. Some customers find the design appealing and the motion handling smooth, especially for gaming.
This summary was generated by AI based on customer reviews.
Tv please
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! This television has exceeded all expectations!
I would recommend this to a friendSatisfied
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience from picking out the TV till it was delivered. Will use them in future.
I would recommend this to a friendLove it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our third Samsung and all have lasted a long time and great quality
I would recommend this to a friendTV Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgable service by the representative who helped us.
I would recommend this to a friendSamsung is a great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is amazing the colors pop so vibrantly best buy i ever made
I would recommend this to a friendSamsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung 55 “ TV’s are the best TV that we like for us.
I would recommend this to a friendSad buyer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is ok but not as brilliant as i am accustomed to, my previous samsung was so brilliant that people commented, the store display does not give a true reading
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We appreciate your input on the picture quality of Samsung’s S90F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Go big
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We opted for a 55" TV and are satisfied with our purchase
I would recommend this to a friendGenerally Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Generally satisfied. Images sometimes get fuzzy, especially streaming.
I would recommend this to a friendTelevision
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not quite as clear as expected. Size is perfect as we have been pleased with Samsung in the past.
I would recommend this to a friendDisappointed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far not pleased with access to wifi with this tv. Inconsistent reception.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DiannG,
Thank you for sharing your experience with the internet connection on your Samsung S90F TV. Whether you're using Wi-Fi or a wired (LAN) connection, there are a few steps you can take to help resolve the issue:
1. Power Cycle Your Equipment. Unplug both your TV and router/modem from the wall outlet. Wait at least 30 seconds, then plug them back in and allow both devices to fully restart.
2. Check the Network Status. On your TV, go to: Home > left directional key > Settings > All Settings > Connection > Network > Network Status. This will help determine if the issue lies with the network or the TV.
3. Try a Different Connection Type. If you're using Wi-Fi, try connecting an Ethernet (LAN) cable directly from your router to the TV to test the connection. If you're using a wired connection, try switching to Wi-Fi to see if the issue persists.
4. Reestablish the Network Connection. Go to: Settings > All Settings > Connection > Network > Open Network Settings, and follow the prompts to reconnect to your Wi-Fi or wired network.
5. Update Firmware. Software updates can often resolve network bugs. To check for the latest version: Settings > Support > Software Update > Update Now
If these steps don't resolve the issue, we’d be happy to provide further assistance. Please call Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat is also available at the ‘Support’ link on our website.
~ Samsung Specialist
Never buy from Best Buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although the tv will be great. I want to exchange an unpack tv and get a bigger one. I was unaware of the short 15 day window for a return or exchange. I only missed the by a few days, no exceptions I was told. I will never buy form Best But again.
I would recommend this to a friendBrand response from Samsung
Posted .user432701,
It appears your 1-star review for the Samsung S90F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.
~ Samsung Specialist
Samsung s90f flickering black screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First Samsung TV I have bought. After the return period, the screen started to go black for a second or so, sometimes when using Apps or on the computer. I have factory reset the TV. I have performed a full power cycle and checked the HDMI connections, but nothing has helped. After researching the issue on the internet, I saw that other people have encountered the same or similar issues. Now I am stuck with this TV. Do not BUY Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BoryTex,
We’re sorry to hear about the issue you're experiencing with your Samsung S90F TV. In many cases, flickering, signal loss, or no picture from an HDMI source can be caused by the connected device or the HDMI cable being used. Please try the following steps:
1. Check the external device: Ensure the connected device (e.g., gaming console, Blu-ray player, streaming box) is running the latest firmware. If available, try connecting a different external device to see if the issue persists.
2. Check the HDMI cable: Make sure you're using a High Speed Certified HDMI Cable, ideally one rated for 4K or higher, depending on your content.
If the problem continues after checking these, please contact Samsung Support so we can help diagnose and resolve the issue. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available on our website under the ‘Support’ section.
~ Samsung Specialist
Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, not super crazy about this TV. The remote is very small, has no lighting feature when you pick it up, and is very poorly designed. Going to return this nd go for my first choice, a Sony Bravia instead. I may be totally wrong, but, felt like the sales kid may have got some kind of incentive on this model.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi WilliamM,
Thank you for sharing your thoughts on the SolarCell Remote - we'll be sure to pass this along to our design teams.
Should you give Samsung another look in the future, we’d be glad to assist with setup, settings, or features. You can contact us at 1-800-SAMSUNG, 8AM – 12AM EST daily, or LiveChat with a representative at the ‘Support’ link on our website.
~ Samsung Specialist
Be wary of open box excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, I received a damaged unit. I purchased an open box. Excellent condition and the TV had scratch marks dense and just utterly looked horrible. It looks like someone took a knife to this TV. I’m sure the TV is fine. If you actually get a decent unit, I just got unlucky.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We appreciate you sharing your experience with Samsung’s S90F TV. As your unit was purchased in open-box condition, we recommend contacting Best Buy directly for support with your purchase.
Once your issue is resolved, please know we’re here to help with setup, features, or any questions you may have. Call us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or visit the ‘Support’ link on our website to connect with a LiveChat agent.
~ Samsung Specialist
Open box didn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spent all day getting this tv. Brought it home. Unpacked everything, i was so excited, just to turn on the TV and have morning work. 4 hours of driving back and forth
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dirtydingo250,
We appreciate you sharing your experience with Samsung’s S90F TV. As your unit was purchased in open-box condition, we recommend contacting Best Buy directly for support with your purchase.
Once your issue is resolved, please know we’re here to help with setup, features, or any questions you may have. Call us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or visit the ‘Support’ link on our website to connect with a LiveChat agent.
~ Samsung Specialist
For us not worth the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality started great but within two weeks everything changed. Returning for a different brand. On a positive note Samsung tech was very helpful.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RosemarieC,
We appreciate your input on the picture quality of Samsung’s S90F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
- Pros mentioned:Oled quality, Picture quality
Very Hard to bet this Samsung S90F TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, Sharp and clear lines and the colors are out of this world
I would recommend this to a friend - Pros mentioned:Oled quality
Samsung television continues to impress
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We didn’t know how bad we needed a new TV until we purchased our new Samsung OLED. The picture is sharp, amazing, high definition, color, and most of all no glare or reflection from outside sources.
I would recommend this to a friend - Pros mentioned:Picture quality
LOVE MY SAMSUNG OLED!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE this tv!!! The picture is crystal clear, no matter what light is in the room. You cannot get a better tv than this!!
I would recommend this to a friend