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Customer reviews

Rating 4.8 out of 5 stars with 349 reviews

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  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 349 reviews
  • Rated 5 out of 5 stars

    Samsung OLED TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for playing PC games, I enjoy the big screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for a gaming tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv for xbox , movies & streaming. Very good sound.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return my tv went to wipe off a hand print my kid left on it I used a brand new micro fiber cloth and wiped very gently and I noticed a blue Bloch afterwards welp come to find out the coating Samsung uses for anti reflection came on, Samsung uses a very thin layer of cheap anti reflection coating on the screen meaning that if you ever need for some reason to wipe your screen off because of dust or fingerprints from kids or if you have pets and they get their nose prints on it you will most likely no matter how gentle you are rub the coating off and end up with what I had. I called Samsung to try and get a new panel and they blamed me saying I rubbed the screen to hard lol go look in Reddit this goes back to the S90D’S even were people are having this issue they denied me a replacement panel so I just took the tv back and got and lg instead I’ll never buy another Samsung again what a scam.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      EvoTheFallen1,

      We're sorry to hear of this. Our warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product, and does not apply to damage incurred during shipment, delivery and /or installation.

      You can read more about our warranty here:  https://www.samsung.com/us/support/warranty/

      For further questions or concerns, please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
      • Live Chat
      • Manuals, Software, & Warranty Info
      ~ Samsung Specialist Samsung

  • Rated 2 out of 5 stars

    Very disappointed with this OLED tv.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with picture. It looks nothing like the one in the store. The Samsung that we replaced with new Samsung, has just as good picture.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Doxiek9,

      We appreciate your input on the picture quality of Samsung’s S90F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.

      First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now

      Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
      1. Standard – Default mode for general viewing
      2. Dynamic – Brighter and clearer in well-lit rooms
      3. Eco – Optimized for energy saving
      4. Movie – Best for watching in dark environments
      5. Filmmaker Mode – Preserves content exactly as intended by creators

      You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode

      If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV arrived damaged. Green fuzz all over screen

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ErinM,

      We’re sorry to hear that your Samsung TV arrived damaged, and we appreciate you letting us know. Since delivery-related concerns are handled by the retailer, we recommend contacting Best Buy directly for assistance with correcting the issue.

      If you have questions about using or setting up your TV once the matter is resolved, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or visit our website for LiveChat.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Brightness, Oled quality, Picture quality

    Rated 4 out of 5 stars

    Amazing OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing mid-range OLED! It's very bright for an OLED. Colors are bright and look lifelike at the same time. Motion handling is great. Stutter is not noticeable which is not the case for another brand's OLED lineup. Upscaling on lower quality content is amazing! I have tried other brands but they either lack brightness or the motion handling is poor. Not the case with the LG C5. The only reason I'm not giving this 5 stars is the reflection handling on the screen. When mounting this TV in a living room with lots of windows, the reflections can be distracting. Not a deal breaker because this is easily the best mid-range OLED (I returned another brand due to poor motion handling and lack of low quality upscaling). The built in speakers could be better, but thats the case across the board. A soundbar will fix that. Everything else is unmatched. I cant say enough about how amazing the picture qualtiy is!! Great for movies, sports, and general TV watching.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Recommended Highly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second OLED TV. Our other one is an LG B9 purchased in 2020 and is still in use. The Samsung is being used primarily for gaming and occasional casual streaming watching. It took a while to get the settings to where I wanted them (mostly with the enhancement stuff all turned off). However, I could find things fairly easily and I had watched some videos to help. I'm very happy with the purchase. Gaming looks a lot sharper and more vibrant than on our older LG. It also does a better job with watching non-4K content overall. Watching 4K and 8K HDR content looks crystal clear and bright with rich colors. I thought I would miss not having Dolby Vision (on our LG, we use Apple TV to watch almost all content which can output Dolby Vision), but I really don't. So far, I've used the native apps to watch streaming content, and the apps are very responsive (on another older Samsung TV/Monitor we have they are super slow to load). Overall, I would recommend this TV highly!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this brand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it’s a great TV, excellent color, lightweight on its wall mount . I had 16 excellent yrs with a previous Samsung LED so I am loyal to the brand. Good sound too, with the Samsung Sound bar. I find the interface confusing but I also have Apple TV which is a cleaner interface. Very happy !!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 55" TV - Fabulous

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung 55" TV is fabulous. The picture and colors are outstanding. We have this is our living room and it is just the right size for our smaller area. The many options are great and having it hooked up to our sound system makes the sound full and clear as a bell.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Oled quality, Picture quality

    Rated 5 out of 5 stars

    A great tv for gamers or movie watchers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super bright, colorful, good anti glare, smooth refresh rate for gaming, decent built in speakers, and how can you forget the nice inky blacks, 8.3 million dimming zones after all. You can’t go wrong, a very solid piece of hardware

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Superb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product thus far no issues. The razor thin design is probably the most shocking I’ve seen! Sound could be better but that’s most TVs. The only issue I have is the software. I bought this for my parents house and needless to say it could be easier to navigate. All they want to do is watch the cable box and each time they have to navigate to that particular input unlike my last Samsung where it would automatically start at the last input that was used. This one always reverts back to Samsung TVplus. Minor inconvenience.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Samsung. We upgraded from a Vizio that I got in 2017 and the OLED display is night and day as we have a lot of windows so daytime viewing used to be difficult with the glare. The Samsung is easier to see during the day. It's also half the thickness. The sound quality is impressive. I ended up skipping adding a sound bar since I think the speakers are immersive enough on their own. At least for now. One drawback is the settings are harder to navigate. I think that could be clearer.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    S90F W TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, give great high dynamic range. Was a huge upgrade from the previous TV but in comparison when watching the same tv shows the level of clarity that OLEDs bring is truly unmatched. I feel the store demos really don’t give the TV its flowers it’s when you get it home and you throw on that Stars Wars Rogue One with HDR10+ in full effect do you see the true capabilities of what a OLED can do. When it comes to gaming also a great experience the gaming mode allows for a smooth & vibrant experience that really allows you to submerse yourself in hours of gameplay!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease, Size

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv. Easy to set up. Perfect size without being too big or too small. Vibrant picture the colors pop. Just the perfect tv.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Best picture quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is better then c5. Brighter but and much more colorful. By far the best TV I've had in terms of picture quality. The remote design is nice and self charges. The c5 has a better build quality. And the pointer remote allows you to skip through content better. I'm happy with both c5 and s95f. But picture quality alone Samsung qd oled for the win. For build quality lg for the win.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Samsung has a winner with this tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always liked Samsung and expected a great product. My expectations were exceeded by the ease of setup using the built-in AI option and the clarity of the picture. I have been using this tv for about 2 months and have been completely satisfied. 5 stars all the way. I have an older Samsung sound bar with Q symphony that paired beautifully and brought the sound to a new level.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 4 out of 5 stars

    Samsung Oled for gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as expected, Picture is good but you get that soap opera affect but better for gaming, brightness is good, need to add a soundbar for the best sound since the tv is so thin speakers are smaller.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung is awesome. Can't go wrong with this one. Awesome buy.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 3 out of 5 stars

    Great picture, but…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HORRIBLY slow indexing video files on a hard drive. If you have videos on a large hard drive you want to watch you might as well forget it. Something that was instant on a 2017 q6 takes over 30 minutes if you’re lucky, and has to start from scratch every time the TV is powered on. My $50 insignia does a better job. Samsung customer service acts like it is not an issue, which is frustrating because a) it is something that has been a non-issue in the past and b) seems like such a simple fix in a software update, and c) it is unusably slow, something you wouldn’t expect from a top of the line TV at this price point. Another small negative is the Peacock native app doesn’t show in HDR for HDR programming. On the positive side, the picture is good and the screen is good at handling glare.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Buyer,

      We appreciate your feedback regarding your S90F TV’s performance. If you're experiencing freezing or lag in general response time, please try the following steps:
      1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
      2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
      3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.

      If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. You can also connect with a LiveChat agent via the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy with Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy so far... just received the TV a week ago and it has beautiful picture quality. It is easy to use and has a thinner profile than I expected which is a pleasant plus! Although it is the same size as my old TV, it looks bigger because the picture quality. My last 2 TV's have been Samsungs and I never had an issue with them. They last a very long time (last one I had for 12 yrs.)

    I would recommend this to a friend