Customer Ratings & Reviews
- Model:
- QN55S90FAFXZA
- SKU:
- 10313280
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
Go big
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We opted for a 55" TV and are satisfied with our purchase
I would recommend this to a friendTelevision
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not quite as clear as expected. Size is perfect as we have been pleased with Samsung in the past.
I would recommend this to a friendNot really worth the money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m fairly disappointed with this purchase. Not only was the price tag more than I wanted to pay anyway, but the additional protection plans, geek squad, Best Buy membership, and an unfortunate delivery fee pushed the price up $300 more. The visuals are fine, but nothing like what you see in store. The AI enhancements are unnoticeable, and the performance really doesn’t seem much different than my previous set, a Hisense 55” LED that I bought in 2018. The sound is the main problem I have with the set. It is very inconsistent, and frequently changes volume levels on its own, almost like it’s trying to tune a radio signal. I have to keep the remote in hand and change the volume several times during viewing. The surround sound feature sounds like a constant thunderstorm overhead, and makes dialogue audio and soundtrack harder to hear. Unfortunately due to the “automatic” nature of the TV’s settings, I can’t tweak the sound to lower just the bass. It’s also a pain to have to switch between game mode and regular mode for streaming. Something like that I would think would be automatic by now.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ChrisN,
Thank you for sharing your experience with volume fluctuations on your TV. Here are a few steps that may help resolve the issue:
1. Turn off the Sound Sensor: Use the button located beneath the Samsung logo on the bottom of the TV. With the TV powered on, press the button to the left to turn the sensor on or to the right to turn it off.
2. Disable AI Sound Features: Some AI functions automatically analyze and adjust sound, which may cause volume to fluctuate. To disable these: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode. You can turn off all AI functions at once or toggle each setting individually.
3. Check for Firmware Updates: Keeping your TV up to date may improve audio performance: Settings > Support > Software Update > Update Now
If the issue continues after these steps, please contact Samsung Support for further assistance at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Specialist
Disappointed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far not pleased with access to wifi with this tv. Inconsistent reception.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DiannG,
Thank you for sharing your experience with the internet connection on your Samsung S90F TV. Whether you're using Wi-Fi or a wired (LAN) connection, there are a few steps you can take to help resolve the issue:
1. Power Cycle Your Equipment. Unplug both your TV and router/modem from the wall outlet. Wait at least 30 seconds, then plug them back in and allow both devices to fully restart.
2. Check the Network Status. On your TV, go to: Home > left directional key > Settings > All Settings > Connection > Network > Network Status. This will help determine if the issue lies with the network or the TV.
3. Try a Different Connection Type. If you're using Wi-Fi, try connecting an Ethernet (LAN) cable directly from your router to the TV to test the connection. If you're using a wired connection, try switching to Wi-Fi to see if the issue persists.
4. Reestablish the Network Connection. Go to: Settings > All Settings > Connection > Network > Open Network Settings, and follow the prompts to reconnect to your Wi-Fi or wired network.
5. Update Firmware. Software updates can often resolve network bugs. To check for the latest version: Settings > Support > Software Update > Update Now
If these steps don't resolve the issue, we’d be happy to provide further assistance. Please call Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat is also available at the ‘Support’ link on our website.
~ Samsung Specialist
Samsung s90f flickering black screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First Samsung TV I have bought. After the return period, the screen started to go black for a second or so, sometimes when using Apps or on the computer. I have factory reset the TV. I have performed a full power cycle and checked the HDMI connections, but nothing has helped. After researching the issue on the internet, I saw that other people have encountered the same or similar issues. Now I am stuck with this TV. Do not BUY Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BoryTex,
We’re sorry to hear about the issue you're experiencing with your Samsung S90F TV. In many cases, flickering, signal loss, or no picture from an HDMI source can be caused by the connected device or the HDMI cable being used. Please try the following steps:
1. Check the external device: Ensure the connected device (e.g., gaming console, Blu-ray player, streaming box) is running the latest firmware. If available, try connecting a different external device to see if the issue persists.
2. Check the HDMI cable: Make sure you're using a High Speed Certified HDMI Cable, ideally one rated for 4K or higher, depending on your content.
If the problem continues after checking these, please contact Samsung Support so we can help diagnose and resolve the issue. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available on our website under the ‘Support’ section.
~ Samsung Specialist
Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, not super crazy about this TV. The remote is very small, has no lighting feature when you pick it up, and is very poorly designed. Going to return this nd go for my first choice, a Sony Bravia instead. I may be totally wrong, but, felt like the sales kid may have got some kind of incentive on this model.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi WilliamM,
Thank you for sharing your thoughts on the SolarCell Remote - we'll be sure to pass this along to our design teams.
Should you give Samsung another look in the future, we’d be glad to assist with setup, settings, or features. You can contact us at 1-800-SAMSUNG, 8AM – 12AM EST daily, or LiveChat with a representative at the ‘Support’ link on our website.
~ Samsung Specialist
Be wary of open box excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, I received a damaged unit. I purchased an open box. Excellent condition and the TV had scratch marks dense and just utterly looked horrible. It looks like someone took a knife to this TV. I’m sure the TV is fine. If you actually get a decent unit, I just got unlucky.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We appreciate you sharing your experience with Samsung’s S90F TV. As your unit was purchased in open-box condition, we recommend contacting Best Buy directly for support with your purchase.
Once your issue is resolved, please know we’re here to help with setup, features, or any questions you may have. Call us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or visit the ‘Support’ link on our website to connect with a LiveChat agent.
~ Samsung Specialist
For us not worth the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality started great but within two weeks everything changed. Returning for a different brand. On a positive note Samsung tech was very helpful.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RosemarieC,
We appreciate your input on the picture quality of Samsung’s S90F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Clear as it gets.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well this is definitely an impressive tv to watch a clearest picture i have ever seen. Set up is easy right out of the box. Especially if you are s Samsung/ google user. A little harder if you are an Apple user. But still pretty easy
I would recommend this to a friendSamsung OLED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture, I haf seen some statements that the audio needed some work, but we have not experienced this. We do have a Bose sound bar but I think it sounds better without one.
I would recommend this to a friend