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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 336 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers find value in the 55” Class S90F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025)'s picture quality and OLED quality. Customers also appreciate the TV's brightness and ease of use. Some customers find the design appealing and the motion handling smooth, especially for gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 336 reviews
  • Rated 4 out of 5 stars

    Very good TV, but…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the TV set. Good picture in low light, but I have two complaints. One is Bixby (the Samsung virtual assistant that helps users interact with the TV using voice commands) is terrible. So much so I avoid using it. Second, I wish it worked with VLC media player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oled is absolutely perfect!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First T.V. purchase in years!!!!! Previous purchase then, was Top of the line, This blows that out of the water!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and the volume is amazing The customer service was always great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AN EXCELLENT TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great TV with outstanding audio and video. The clarity of the video is phenomenal. Only one thing, I wish I had bought it sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing darks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OLED is a must if you are partially color blind! The color contrasts are much better than QLED or other standards. In viewing dark movie scenes, the color clarity is very vivid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so far, only 2 weeks old. Will no more after we’ve had it longer

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very high quality. The price is a little high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE ONE AND ONLY!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Picture and sound. Perfect black,Better Smart Tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    housewife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satified with tv- salsman was very good and knew his products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience from picking out the TV till it was delivered. Will use them in future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our third Samsung and all have lasted a long time and great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung 55 “ TV’s are the best TV that we like for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go big

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We opted for a 55" TV and are satisfied with our purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sad buyer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok but not as brilliant as i am accustomed to, my previous samsung was so brilliant that people commented, the store display does not give a true reading

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We appreciate your input on the picture quality of Samsung’s S90F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.

      First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now

      Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
      1. Standard – Default mode for general viewing
      2. Dynamic – Brighter and clearer in well-lit rooms
      3. Eco – Optimized for energy saving
      4. Movie – Best for watching in dark environments
      5. Filmmaker Mode – Preserves content exactly as intended by creators

      You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode

      If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.

      ~ Samsung Specialist Samsung

  • Rated 4 out of 5 stars

    Generally Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally satisfied. Images sometimes get fuzzy, especially streaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Television

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quite as clear as expected. Size is perfect as we have been pleased with Samsung in the past.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far not pleased with access to wifi with this tv. Inconsistent reception.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DiannG,

      Thank you for sharing your experience with the internet connection on your Samsung S90F TV. Whether you're using Wi-Fi or a wired (LAN) connection, there are a few steps you can take to help resolve the issue:
      1. Power Cycle Your Equipment. Unplug both your TV and router/modem from the wall outlet. Wait at least 30 seconds, then plug them back in and allow both devices to fully restart.
      2. Check the Network Status. On your TV, go to: Home > left directional key > Settings > All Settings > Connection > Network > Network Status. This will help determine if the issue lies with the network or the TV.
      3. Try a Different Connection Type. If you're using Wi-Fi, try connecting an Ethernet (LAN) cable directly from your router to the TV to test the connection. If you're using a wired connection, try switching to Wi-Fi to see if the issue persists.
      4. Reestablish the Network Connection. Go to: Settings > All Settings > Connection > Network > Open Network Settings, and follow the prompts to reconnect to your Wi-Fi or wired network.
      5. Update Firmware. Software updates can often resolve network bugs. To check for the latest version: Settings > Support > Software Update > Update Now

      If these steps don't resolve the issue, we’d be happy to provide further assistance. Please call Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat is also available at the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Samsung s90f flickering black screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Samsung TV I have bought. After the return period, the screen started to go black for a second or so, sometimes when using Apps or on the computer. I have factory reset the TV. I have performed a full power cycle and checked the HDMI connections, but nothing has helped. After researching the issue on the internet, I saw that other people have encountered the same or similar issues. Now I am stuck with this TV. Do not BUY Samsung.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      BoryTex,

      We’re sorry to hear about the issue you're experiencing with your Samsung S90F TV. In many cases, flickering, signal loss, or no picture from an HDMI source can be caused by the connected device or the HDMI cable being used. Please try the following steps:

      1. Check the external device: Ensure the connected device (e.g., gaming console, Blu-ray player, streaming box) is running the latest firmware. If available, try connecting a different external device to see if the issue persists.
      2. Check the HDMI cable: Make sure you're using a High Speed Certified HDMI Cable, ideally one rated for 4K or higher, depending on your content.

      If the problem continues after checking these, please contact Samsung Support so we can help diagnose and resolve the issue. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available on our website under the ‘Support’ section.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Never buy from Best Buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the tv will be great. I want to exchange an unpack tv and get a bigger one. I was unaware of the short 15 day window for a return or exchange. I only missed the by a few days, no exceptions I was told. I will never buy form Best But again.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      user432701,

      It appears your 1-star review for the Samsung S90F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.

      If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, not super crazy about this TV. The remote is very small, has no lighting feature when you pick it up, and is very poorly designed. Going to return this nd go for my first choice, a Sony Bravia instead. I may be totally wrong, but, felt like the sales kid may have got some kind of incentive on this model.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi WilliamM,

      Thank you for sharing your thoughts on the SolarCell Remote - we'll be sure to pass this along to our design teams.

      Should you give Samsung another look in the future, we’d be glad to assist with setup, settings, or features. You can contact us at 1-800-SAMSUNG, 8AM – 12AM EST daily, or LiveChat with a representative at the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung