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Customer Ratings & Reviews

Model:
QN55S95BAFXZA
SKU:
6502216
Your price for this item is $693.99
Clearance
The comparable value price is $1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 723 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 55” Class S95B OLED 4K Smart Tizen TV's exceptional picture quality, brightness, and impressive performance in HDR and gaming. Many appreciate its ease of use, although some find the remote control and operating system require adjustment. The user interface has received mixed reviews, with some users finding it less intuitive than others. A few users reported reliability issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 723 reviews
  • Pros mentioned:
    Black levels

    Rated 5 out of 5 stars

    Great OLED for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great OLED! I bought open box, which seemed to be unopened. It saved me in total going this route.This screen is the best I've owned! The true black is my favorite part. I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new 55 inch Samsung tv. I had been looking for a new tv and kept watching Best Buys pricing on them. I hot a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Why wait?

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We finally upgraded our older Samsung TV. Now I wonder why we waited so long. This TV is hands down the best I’ve ever owned. It’s easy to use and the quality is terrific.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My best tv buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased 4 tv’s in the last year, different screen sizes! The Samsung 55” was the best one I made! The sales person at Best Buy was friendly & very helpful with helping me make this decision!

    I would recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 4 out of 5 stars

    6 months in great so far

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 months in great so far. Only complaint is the Samsung operating system being unpredictable at times. Hopefully Samsung keeps releasing more updates for it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    More than expected!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and sound are amazing! So sharp and clear and the volume is much crisper - don't have to have it turned up to 15-20 in order to hear things. With our soundbar - WOW!

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a picture! Feature packed and the tv remote even works on my Apple TV. The eArc hdmi along with the Apple TV sound settings allows for the sound to default to my two Home Pods even when not using the Apple TV. The tv speakers are adequate but can’t match the Home Pods. Brightness is not an issue and pleasantly surprised as I had read many reviews that OLED tvs could be too dim compared to LED. Viewing angles are great with no perceived loss of picture quality from any seat in the room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best OLED of 2022

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is hands down the best OLED TV for 2022. The sound these speakers puts out is mind blowing. You don’t even need a sound bar and sub. The sound is that good.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 4 out of 5 stars

    Best tech ever put in a Tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv get bright i never thougt an Oled could get this bright, it would be a fair comparison to put the C2 this Tv, it is more likely to be fair aginst the G2, tv got some issue sometimes Tizen froze and to change input it is a few click away. Oh man i wish this Tv had Dolby Vision. Build quality is top notch, sound quality amazing, color accuracy better than most

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Marcoveli,

      Thanks for your review! While I'm glad to hear you're enjoying the brightness of your new S95B TV, we appreciate your feedback on Tizen's response time. Please be sure you're running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.

      You may also want to optimize the Smart TV performance and further address your issue with response time with the self-diagnostic tool. This service checks memory and frees up unused cached memory and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care

      I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with the new Samsung TV. The picture quality is excellent and it wasn’t overly difficult to setup. I definitely am happy to have purchased the OLED version

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Not the whole story

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is beautiful however, the salesperson didn't tell me that the OLED only works on certain type channels and wouldn't work on network tv. So if you are using movie apps it is worth the money--otherwise save it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung OLED TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung 55" OLED TV has an excellent picture, and very good sound without the use of a sound bar. Thus far quite satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big upgrade!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big step up from my 14yr old tv!! The price was right! Goes very well with the Apple TV 4K box for easy streaming. The sound with the Samsung sound bar is perfect for what I need!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First thing I watched after setting up my TV was spider man: no way home and let me tell you that this TV looks nothing short of incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    Best TV for Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best tv for gaming I ever seen, if you just want to watch cable is just ok and it can have some little problems with low rate bit content (thats it weak points) but for Gaming its awesome and you can also enjoy it Streaming Apps like Netflix, HBO MAX etc. All 4 ports HDMI are 2.1 and the colors and HDR are outstanding. If you are looking a TV for your Series X or PS5 this is a must have for sure

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Amazing picture but interface is buggy.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is good but the system is buggy, takes too long to go to different parts of the system. But this TV has amazing picture quality since it is a cutie oled!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control, User interface

    Rated 2 out of 5 stars

    Great picture, horrible technology

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving this 2 stars only because the picture is AMAZING. The technology part is awful - the remote is cumbersome and navigating through everything is just ridiculous. The TV also will turn completely off if you get a blip in your internet. Right in the middle of watching something, it will turn itself off. You have to reconnect the sound bar each time and if you have to pause something it will go right back to the weirdly organized main menu then you have to start all over to navigate back to whatever you were watching. The controls are super finicky and nothing seems to work the same way twice in a row. We hate this TV, but are stuck with it. Oh and you have to have a Samsung account to get some of the features to work. Why? oh Why? And I'm a fairly tech savvy person too. I'd rather watch the little TV in the other room then struggle with this one. But if you can get it to work and to stay on, the picture is amazing. I have to say that much.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DonnaR,

      It’s unfortunate to hear your S95B TV is turning off by itself. Please try a few troubleshooting steps that may help solve the issue:

      1. Unplug the TV from the wall outlet or surge protector and leave it unplugged for 30 seconds.
      2. Check the power cord to see if there is any visible damage.
      3. Plug the TV power cord back into the wall outlet. If you were using a surge protector, bypass it for now and use a wall outlet.
      4. Please check to ensure you've got the latest firmware version installed. Go to: Home > Menu > Settings > Support > Software Update > Update Now

      To address the remote issues you're having, you may first want to reset your remote by pressing and holding Return and Enter (the center of the navigation pad) for more than 10 seconds.

      After performing the reset, you'll need to pair the remote to the TV again. To pair, stand within 1 foot of your TV, and press the Return and Play/Pause buttons simultaneously for at least 5 seconds or until a message appears on your TV indicating that the remote is now connected.

      To assist you in the learning the various features, functions, and settings of the remote, you can download the Solar Cell Remote Guide directly from Samsung’s website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the S95B under OLED TVs. The Remote Guide is also embedded into the TV itself under Menu > Settings > Support > Remote Control Guide.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Worth the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color on this TV is phenomenal. All apps work well and streaming on this tv is a breeze.I enjoy the remote and it is easy to recharge. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    QD OLED BUENO

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tv and have had it for movie watching and pc gaming rtx 3090 ti. All i can say is it has been a great quality picture! I sold LG oled and tried this and dont regret it one bit. Believe the hype. Also adjusted so it runs 4k @ 144hz just superb.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SamSung OLED TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new tv. I cannot get over how bright the colors are. I do not know why I waited so long to get a new tv and enjoy the many new features.

    I would recommend this to a friend