Customer Ratings & Reviews
- Model:
- QN55S95BAFXZA
- SKU:
- 6502216
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the 55” Class S95B OLED 4K Smart Tizen TV's exceptional picture quality, brightness, and impressive performance in HDR and gaming. Many appreciate its ease of use, although some find the remote control and operating system require adjustment. The user interface has received mixed reviews, with some users finding it less intuitive than others. A few users reported reliability issues.
This summary was generated by AI based on customer reviews.
Amazing cant beat it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded my 10 year old TV and let me say this. This OLED screen its amazing. Beats it x10 times, it was worth every penny and best part love how it connects woth my samsung sound bar
I would recommend this to a friend- Pros mentioned:Brightness, Picture quality
Bright Lights
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture. Gorgeous color. Terrific sound. Thoroughly enjoyable.
I would recommend this to a friend Samsung replacement
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung OLED is fantastic… so far. It is a replacement of the one I recently purchased which lost its audio. It makes me question Samsung’s quality.
I would recommend this to a friend- Pros mentioned:Brightness
Amazing TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this and the LG C2, I’m keeping this over the LG, the HDR brightness and lack of black crush is amazing and the colours have more richness over the C2
I would recommend this to a friendBrand response from Samsung
Posted .Hi Vicky,
I’m thrilled to hear Samsung’s OLED Technology is delivering great brightness and black levels! The brilliant picture is powered by roughly 8.3 million specially engineered self-illuminating pixels, providing you with limitless contrast, detail-filled blacks, and pure whites.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Brightness, Picture quality
So So
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It really is a great tv. But coming from a CX, it just isnt worth it. Yeah the color and brightness are insane, but it actually looks worse than my CX. Terrible Motion Handling, terrible upscaling (anything below 4K looks like crap). Maybe these things will get fixed in future updates, but for now i would recommend and LG c1 or c2 over this if you watch movies. If you game more than you watch content, than this is the tv for you. But even at that the LGs are great for gaming too.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BrantleysAdventures,
I'm sorry to hear you're not satisfied with your 55" S95B TV. Please do ensure your firmware is up to date with version 1205.0 which includes various performance updates. You can check this by going to: Settings > Support > Software Update.
The S95B upscales as best as possible any content sent to it. The closer your content is to 4K, the better the image will look on the screen.
Here are some tips to help improve the picture clarity:
1) HDMI cables are recommended for optimal HD viewing.
2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box.
3) Change the output resolution of your devices, such as digital broadcast receiver, IPTV, and set-top box to UHD or HD.
4) You can further adjust your sharpness, brightness, contrast, color, and more by going to Menu > Settings > All Settings > Picture > Expert Settings
5) Choose a Picture Mode by going to Menu > Settings > All Settings > Picture > Picture Mode and choose from Dynamic, Standard, Movie, or Filmmaker Mode.
For optimal motion image performance, you may also want to adjust the picture clarity setting by going to: Menu > Settings > All Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
~ Samsung Specialist
- Pros mentioned:Brightness, Picture quality
Awesome picture
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture. Great clarity and brightness. Worth the price.
I would recommend this to a friend Great TV & Install Team
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Samsung 55 inch OLED tv is fantastic and so is the Geek Squad who installed it. I always have a good experience with Best Buy.
I would recommend this to a friendAbout as good as they get!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best tv for the money. Exceptional value. You can pay more and get less. So good I bought three of them.
I would recommend this to a friendAmazing TV!!! OS not so Great!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV!!! The Best you can get for the price. I returned only because the TIZEN experience isn't that great and because of the 1302 firmware that Samsung released dropped the peak brightness from 1500 to 1000 nits. All in All, if I didn't have a 65"-inch Lg CX OLED. I would have kept it. BEST GAMING TV I'VE EVER SEEN.
I would recommend this to a friendBrand response from Samsung
Posted .Anthony,
We value your feedback, and regret to hear that you weren’t completely satisfied with your S95B TV’s OS performance and picture quality. Please know we are always here to help, and we could have provided troubleshooting and image adjustment assistance to resolve any issues you were experiencing.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Samsung - 55” Class S95B OLED 4K Smart Tizen TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung - 55” Class S95B OLED 4K Smart Tizen TV, is a great tv.
I would recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Operating system
Great picture, horrible software.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot imagine a better picture. I did not give 5 stars because the software/operating system is unbelievably slow and horrible! Some times it takes us 5 to 10 minutes to get something to work. I frequently have to restart the Wi-Fi even when we check and other devices and they are working. If I wasn’t past the return period I would take it back.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Samuel,
We appreciate you sharing your experience, and for optimal performance and connectivity, we as that you ensure you've got the latest firmware installed on your S95B TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
To further optimize the TV’s performance, please also try running Device Care: Home > Menu > Settings > Support > Device Care > Start Device Care
You might also want to go through these steps to check your network connection:
1) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)
2) If the wireless connection fails, connect the TV to the access point via a LAN cable. If the TV can connect to the Internet normally via the wired connection, there might be a problem with the access point. In this case, try using a different access point.
3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Phenomenal Gaming TV!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic OLED with typical punchy vibrant colors that Samsung provides on their AMOLED phone screens. If you’re a gamer, there’s simply no better tv available IMHO. Forget all the tech jargon. If you’re on the fence about the purchase, just go down to your local Best Buy and see for yourself. You won’t be disappointed.
I would recommend this to a friend - Pros mentioned:Picture quality
Mrs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality and great sound. The price was rather excessive.
I would recommend this to a friend Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV on Dec 19 to replace a Sony Bravia that failed. I decided to try Samsung because my last two Sony TV's have had issues - and initially the S95B was beautiful! (Note: came with firmware 1310). I used it this way for a couple of weeks, and then decided to connect it to the internet.... and all of the problems started. I knew from the internet that Samsung had some poor firmware updates, so I made sure that I turned auto-update off. Two days later, the TV updated to firmware 1420 anyways - the auto update option still turned off. The picture immediately didn't seem as bright or vivid, but calibration seemed to help. Still not where it had been though - the Sony XBR75-950F that I have actually seems to have a better picture now. Two days later on Jan 20, I tried to turn the TV on to watch the morning news - and nothing. The unit won't power on - 1 week after the return period at Best Buy ended. Would not purchase again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MichaelS,
It’s unfortunate to hear of your experience with Samsung’s S95B TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/QN55S95BAFXZA
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with the Samsung TV performance and the excellent tech service person who brought it to our home and completed the installation.
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is a nice upgrade to our entertainment at home and the install went smoothly. The detail and screen colors are amazing.
I would recommend this to a friendFantastic
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv,super slim, great picture..looks better in darker rooms
I would recommend this to a friend- Pros mentioned:Picture quality
Disappointed... Great TV, for a 1yr & 7 days
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought the TV was a great replacement for my 12 year old Samsung 52" ... picture was great, lots of great smart TV options... Then it died, 1 year and 7 days after purchasing it. Thankfully I bought the extended warranty... but when you think about it, should I need a $234 fee on top of $1,800 purchase to be protected. I thought Samsung and Best Buy was better than that
No, I would not recommend this to a friend Great Experience and Fantastic Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After much research and a lot of questions, Anthonie was a huge help! Love my new TV and Sound Bar. Thanks for your knowledge and patience.
I would recommend this to a friendSamsung tv
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not one for buying TVs. Samsung tv’s my favorite. Having a new 4k Tv to play my Xbox was the best thing I did.
I would recommend this to a friend