Customer Ratings & Reviews
- Model:
- QN55S95BAFXZA
- SKU:
- 6502216
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the 55” Class S95B OLED 4K Smart Tizen TV's exceptional picture quality, brightness, and impressive performance in HDR and gaming. Many appreciate its ease of use, although some find the remote control and operating system require adjustment. The user interface has received mixed reviews, with some users finding it less intuitive than others. A few users reported reliability issues.
This summary was generated by AI based on customer reviews.
Great Quaility
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv. The 4k is perfect. Settings menu could have more features for advanced user's, other then that Its a good TV.
I would recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Remote control
Problems right out of the box and now many more.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Originally a great picture, but now lots of problems. WiFi never worked, now the remote doesn't work, and the TV powers off and on randomly after only 4 months! I would not recommend this TV to anyone. After countless hours getting service scheduled, a no show with the repair parts. so much for customer service.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BrianF,
We’re sorry to hear that your customer service experience was not up to standards. We want to make this right for you and ask that you reach us again for further assistance with troubleshooting or setting up a warranty service appointment.
You can reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
We look forward to hearing from you.
~ Samsung Specialist
- Pros mentioned:Picture quality
Best 55" OLED TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsungs first OLED TV and it is the best I've ever seen. Prior to this device I had LGs OLED TVs and they are very good but just not as good. Also, the 55" S95B is Consumer Reports highest rated OLED TV. So far, my only negative for the device is it does not have an ON Timer.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Very Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceeded our expectations in picture quality and ease of use.
I would recommend this to a friend - Cons mentioned:Remote control
Wrong remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OPEN BOX TV OK. RECEIVED A SUBSTITUTE REMOTE instead of the one for the TV. Dissapointed.
I would recommend this to a friend Tv
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome customer service and great help from the Best Buy team
I would recommend this to a friend- Cons mentioned:Remote control
Samsung does it again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV, first OLED. Getting used to small remote, will redo with a new Logitech . Other than that Don't wait this AWESOME .
I would recommend this to a friend - Pros mentioned:Brightness
Samsung OLED TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 13 years years of faithful service our old Samsung gave out. Of course we wanted another Samsung and we are not disappointed. we color and brightness is wonderful. the young lady that showed us the features of the new TV was very helpful.
I would recommend this to a friend - Pros mentioned:Brightness, Picture quality
Good viewing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Very bright and clear with good color.
I would recommend this to a friend Super Bowl!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New Samsung replaced older Samsung when older one failed just before Super Bowl!
I would recommend this to a friend- Pros mentioned:Picture quality
Excellent TV with a disappointing menu system
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have been 5 stars. The picture, viewing angles, and anti-glare is amazing, no regrets there, but the smart functions menu is slow and will often freeze if you do anything too fast. I used to take the menu system on a TV for granted, but unfortunately that is not the case anymore.
I would recommend this to a friendBrand response from Samsung
Posted .OldTimer1940,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your S95B TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Beautiful picture; remote too small for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture. Very small remote takes some time adjusting as I was used to a full size remote with numbers to change channels, etc.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality. Easy to setup and install.
I would recommend this to a friend SAMSUNG TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WE ARE VERY PLEASED WITH NEW TV SERVICE WAS GREAT WE WOULD RECOMMEND THIS TV TO OTHERS
I would recommend this to a friendSamsungs are great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased 3 Samsungs as through the years they have proved most reliable for us.
I would recommend this to a friendBeautiful Picture
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best of both worlds, when it comes to picture technology..
I would recommend this to a friendDestined for greatness, until it wasnt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv doesn’t do a well handshake with Pc causes to have black screens. But as a TV it’s good if you’re going to input a console in it. Doesn’t have Dolby vision and the Disney + looks horrible when streaming from tv. For the money you’re paying for this type of product it’s should be passing with flying colors.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
A simply beautiful picture and super slim screen!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So excellent! I replaced a 6 year old Samsung led tv with this model. I could not believe the difference in clarity and color separation from the OLED panel. I loved it so much I went back to Best Buy 2 days later and bought another one!
I would recommend this to a friend - Pros mentioned:Picture quality
Fantastic picture but slow menu
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic picture with incredible color and brightness. I would have given 5 stars but the menu system often pauses and flickers navigating between apps. Also it has gotten overwhelmed a few times switching apps and I have had to turn off and on again. It is not terrible, but mildly annoying sometimes.
I would recommend this to a friendBrand response from Samsung
Posted .OldTimer1940,
We appreciate your feedback regarding the delayed response time you’re experiencing. To ensure your TV is fully optimized, please be sure you’re running the latest firmware. You can check to see what software version your TV is using and if there is an update available by going to: Home > Menu > Settings > Support > Software Update > Update Now.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Best Samsung TV I ever had
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The colors of this TV are insane. PS5 and Xbox One Series X looks amazing on this TV.
I would recommend this to a friend