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Customer Ratings & Reviews

Model:
QN55S95BAFXZA
SKU:
6502216
Your price for this item is $693.99
Clearance
The comparable value price is $1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 723 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 55” Class S95B OLED 4K Smart Tizen TV's exceptional picture quality, brightness, and impressive performance in HDR and gaming. Many appreciate its ease of use, although some find the remote control and operating system require adjustment. The user interface has received mixed reviews, with some users finding it less intuitive than others. A few users reported reliability issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 723 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is amazing. The only downside is the sound, but nothing that couldn’t be fixed with a good sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New. Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear picture and I would recommend this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Now can ONLY watch TV on this TV!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a High Definition TV Snob! This Samsung OLED Display is the BEST TV PICTURE that I have ever Seen, must less Owned! I cannot more highly recommend any TV at this time. Why, because picture quality wise, it does not exist! I all my 4K Dolby Vision videos, from my iPhone 14 Pro Max on this, and it's Stunning! I am addicted, but I cannot watch OTHER TV's any more!! Ha HA....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave 3 stras only cause the fisrt one didnt work out of the box . The replacement was fine easy set up ! Netflix wont load up

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      LuckyD,

      We appreciate you sharing the issues you initially experienced with your S95B TV. Thank you for your patience in having to deal with the inconvenience of an exchange.

      Should you need help with your new unit, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV screen display a great picture with brightness and depth. Vert Nice

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No wall mounting hardware!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’d think after spending $1,300 on a fancy samsung display that it would come with the necessary bolts to mount it to a wall mount. Think again! You need to instead put the stand on (that you don’t want to use) then run to the store to try to find the missing bolts that youre forced to google because the manual doesn’t state which size they are. What a joke.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality picture, reasonable price but it requires a sound bar

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ticking waste of time

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died on me in 3 months, I had to get a credit from Samsung. Went with the Sony instead. Much happier.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      AlexM,

      It’s unfortunate to hear of the issues that you've experienced with Samsung's S95B TV. Your experience is very important to us and will be shared with our product team.

      Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.

      LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SAMSUNG 55" OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture as expected. Very thin and lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is outstanding. The 55 inch is really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung oled

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A visually stunning experience. So far, im highly impressed with my purchase of the new samsung oled. I own the C series oled with LG and they are very comparable models. Playing the new MW2 on PS5 looks stunning and in Game Mode it enhances my gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    joebabe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall a nice tv easy to use helpful support features

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome TV. Incredible picture. We love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lip synch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv the streaming clarity is unreal..HOWEVER, apparently with live cable broadcasts (news etc) the lip synch is off. it happens with the sound bar as well as the TV speakers on its own. I wish the sales staff would tell you that upfront--i had the geek squad here 3 times (1st the delivery)-they claim its the cable signal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost All

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product seems wonderful, especially become increasingly accustom to its difference from our older model. The one as of yet, unresolved difficulty is the viuce is currently unsynchronized Hopefully, test will be resolved today with a scheduled tech/geek visit.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Not good default Picture settings.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The default settings make the picture too bright, and detail too grainy. The remote is awful imo and rather use one with more buttons. For the price LG & Sony are better, and the default setting are much better for those who doesn't like tweaking picture settings. Also the ATSC-3 tuner freezes the picture at times.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ChuckB,

      I'm sorry to hear you're not fully satisfied with your 55" S95B TV. Please be sure your firmware is up to date with version 1205.0 which includes various performance updates. You can check this by going to: Settings > Support > Software Update.

      If the picture you’re seeing out-of-the-box is not to your liking, there are several picture settings you may want to try adjusting.

      You can select the Picture Mode that provides the best viewing experience. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode

      1) Standard: Is the default mode suitable for general viewing environments.
      2) Movie: Is suitable for watching TV or movies in a dark room.
      3) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
      4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.

      You can also go to: Home > Menu > Settings > All Settings > Picture > Expert Settings to manually fine tune your image.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 4 out of 5 stars

    Consult & Design Manager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoyed dealing with Tim Hutchinson, he had a great personality and was very knowledgeable. The Samsung TV we purchased is great except that the Manual Samsung sent with the tv is terrible, two pages of useless information. I will have to call Tim and see if he can help. I have already called him once an don,t want to bother him to much

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      NormanO,

      We appreciate you sharing your experience with your S95B TV. To further assist you in learning the various features, functions, and settings of your TV and remote, you can download the S95B TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the S95B under OLED TVs. The e-Manual is also embedded into the TV itself under Menu > Settings > Support > Open e-Manual.

      I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Samsung GOAT OF TVs as usual

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV overall. The interface is very easy to use, including the remote. However it can be somewhat laggy when you switch between apps but it is not a deal breaker. Suitable for gaming and casual watching. Would recommend!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi GOATReviewer,

      It's great to hear you're enjoying your experience with Samsung's S95B TV, and we appreciate your feedback on lag when switching streaming apps. To ensure your TV is fully optimized, please check to make sure your firmware is up to date with the latest version. You can check this by going to: Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care

      I hope these tips help! Should you need further assistance, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Poor connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant freezing and poor internet connectivity. I wasted my money. No more Samsung for me…

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Will and Dan are awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working with Will and Dan made my buying experience Simple’ and awesome . Both were extremely knowledgeable and friendly. The tv they selected is perfect . Couldn’t be happier

    I would recommend this to a friend