Customer Ratings & Reviews
- Model:
- QN55S95BAFXZA
- |
- SKU:
- 6502216
Customer reviews
Rating 4.6 out of 5 stars with 723 reviews
(723 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the 55” Class S95B OLED 4K Smart Tizen TV's exceptional picture quality, brightness, and impressive performance in HDR and gaming. Many appreciate its ease of use, although some find the remote control and operating system require adjustment. The user interface has received mixed reviews, with some users finding it less intuitive than others. A few users reported reliability issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good stuff
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best TVs ever bought. Will never regret this purchase. 
I would recommend this to a friendRated 5 out of 5 stars
Philip
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent prices excellent service that’s why I shop at Best Buy’s
I would recommend this to a friendRated 5 out of 5 stars
Great screen quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A terrific OLED, that was a big bang-for-your buck when on sale
I would recommend this to a friendRated 4 out of 5 stars
S95b
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Switching programs are slow. Need better speaker options
I would recommend this to a friendRated 5 out of 5 stars
Oled tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best tv ever made by Samsung sometimes the only problem it just keeps turn it off for no reason
I would recommend this to a friendBrand response from Samsung
Posted .Hi,
It’s unfortunate to hear your S95B TV is turning off by itself. Please try a few troubleshooting steps that may help solve the issue:
1. Unplug the TV from the wall outlet or surge protector and leave it unplugged for 30 seconds.
2. Check the power cord to see if there is any visible damage.
3. Plug the TV power cord back into the wall outlet. If you were using a surge protector, bypass it for now and use a wall outlet.
4. Try to update the software. In some cases, a software update can correct the problem. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes depending on network speed, so if the TV is not turning off too frequently, try updating the software.
If the issue persists, check if Sleep Timer has been enabled. The Sleep Timer automatically turns the TV off after a specific period of time. Go to: Menu > Settings > All Settings > General & Privacy > System Manager > Time > Sleep Timer
If the Sleep Timer has not been enabled, see if Auto Power Off or Off Timer have been enabled and disable it.
- Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > Auto Power Off
- Menu > Settings > All Settings > General & Privacy > System Manager > Time > Off Timer
If the TV continues to turn off by itself, please call Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Rated 5 out of 5 stars
OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase. Exactly what we were looking for.
I would recommend this to a friendRated 5 out of 5 stars
Smile, Smile, Smile
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If my husband is happy I’m happy too .. and he is HAPPY .. Thank you Best Buy for caring!
I would recommend this to a friendRated 4 out of 5 stars
Solid tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but it missing dolby vision n it needs to be added
I would recommend this to a friendRated 1 out of 5 stars
Tv does not turn on anymore
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv died only after 2 months, I have no idea as to why. If I were you stay away from this tv; get an LG or Sony.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jorge,
It’s unfortunate to hear of your experience with Samsung’s S95B TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/QN55S95BAFXZA
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Rated 5 out of 5 stars
Not sure what this means?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Love Samsung and the Geek Squad!! Thanks to James/ Andy and his team!!!
I would recommend this to a friendRated 5 out of 5 stars
Oled
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best television for 2022. Samsung has done it again
I would recommend this to a friendRated 1 out of 5 stars
Garbage
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted exactly one year to the day. Spent the next year with four service calls and all interior components replaced resulting in a TV that shuts off constantly, restarts and shuts off again incessantly.
No, I would not recommend this to a friendRated 4 out of 5 stars
Picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is not as clear as my qled Samsung tv in my living room
No, I would not recommend this to a friendBrand response from Samsung
Posted .DonaldH,
I’m sorry to hear you’re not fully satisfied with the clarity of your xxx TV. If you’re noticing blurring or juddering on the screen, try adjusting the Picture Clarity Settings to improve your image. Go to: Menu > Settings > All Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
If you’d like more assistance with settings, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Rated 5 out of 5 stars
Beat flat screen
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best tv that has everything with graphics needed for the ps5 and Xbox x.
I would recommend this to a friendRated 1 out of 5 stars
Not for me personally.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv but way too bright. The transition to these crazy bright screens has been killer for anyone with light sensitivity. Brightness doesn’t help, the colors are just too vivid.
No, I would not recommend this to a friendRated 5 out of 5 stars
Samsung 55" TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time, courteous, did whatever it took to get my new TV and Sonos working.
I would recommend this to a friendRated 5 out of 5 stars
Excellent TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase. The TV is all what the reviews say about it.
I would recommend this to a friendRated 5 out of 5 stars
Best TV Eva!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv ever! Been searching for quite some time and finally found.
I would recommend this to a friendRated 1 out of 5 stars
Cheap CRAP
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.15 months is all that TV lasted. Might as well get a cheaper brand since Samsung is the same as the rest.
No, I would not recommend this to a friendRated 1 out of 5 stars
Networking Issues - Wired Connection
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stay far away from this one. It's been nothing but a challenge from the get go. Samsung support is awful. Out of the box challenges with connecting to a wired network, Samsung support, hours on hold, now sending a local tv repairman. I should have stayed loyal to Sony.
No, I would not recommend this to a friend

















