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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 222 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the 55" Class The Frame Series LED 4K UHD Smart Tizen TV as a beautifully designed TV with great picture quality. They appreciate its easy setup and the ability to hang it flat on the wall. However, some customers have concerns about its price, limited remote control functionality, the size of the one connect box, durability issues, and short lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 222 reviews
  • Rated 5 out of 5 stars

    The Frame Is Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung 55" The Frame is a fantastic television for any space in the house. Well made product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet. Still in the box, for now, just waiting for the completion of a new house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great picture fram

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it best invention ever very nice install clean but the huge box needs to be made smaller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I was looking for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was exactly what I expected. I love that it can display my family photos. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what we wanted!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV , and GREAT SERVICE from Best Buy! Would highly recommend both the TV and Best Buy to ALL!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Screen resolution is incredible. Considering another for a different room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paul c

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by The Best Buy team . Love the art work on the frame tv . Awesome !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Frame

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this for our office and it blends in without being a distraction for conference rooms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV fits in well in our living room. Awesome man from the geek squad.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TV died quick

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lasted 2 years then died. I would expect a $1500 TV to last more than 2 years.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Frame TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Samsung 55 Class the Series LED 4K UHD TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying this TV!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. It works great and the frame feature was better than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase would recommend item. Adds a nice look to our living rm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung frame tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv. It’s functional and the portraits on it look amazing my

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love that it shows artwork when TV is off.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we had this delivered and set up. Could not have done this myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives my room a more sophisticated feel with the frame and photos!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the tv but wish I had bought a larger model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very nice in our 1900s style living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I was looking for!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the operating system compared to android on Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous TV, and the art function is very impressive!

    I would recommend this to a friend
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