Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 222 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the 55" Class The Frame Series LED 4K UHD Smart Tizen TV as a beautifully designed TV with great picture quality. They appreciate its easy setup and the ability to hang it flat on the wall. However, some customers have concerns about its price, limited remote control functionality, the size of the one connect box, durability issues, and short lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-222 of 222 reviews
  • Rated 1 out of 5 stars

    Waste of money and does not last

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this TV less than 3 years and it's dead

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Research glitchy art mode shut off before buying

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Randomly shuts off when in art mode. Reviews citing the same frustrations page after page online - research before buying. Conceptually a fantastic product. Disappointing that Samsung via Best Buy would release something so glitchy and buggy in 2021.

    No, I would not recommend this to a friend