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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 222 reviews

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Rating by feature

  • Picture Quality

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the 55" Class The Frame Series LED 4K UHD Smart Tizen TV as a beautifully designed TV with great picture quality. They appreciate its easy setup and the ability to hang it flat on the wall. However, some customers have concerns about its price, limited remote control functionality, the size of the one connect box, durability issues, and short lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 222 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Frame is great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality for this tv!!! Skeptical at first- but overall satisfied to say the least!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second one - love this. The artwork is amazing and the picture is so clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great work of art!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this tv! It works great in our living room, and we love the motion sensor so the artwork is always displayed when we’re up and about. The invisible cable is a must as renters so we don’t need to hide any cables with drilling into walls! Whenever people come over they are always surprised to see our artwork is a tv, and I love being able to change up the artwork easily from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Picture

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture and have gotten many compliments on the quality of the artwork.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV that blends in with decor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Frame allows us to have a nice quality TV in our living room that is easy to decorate around

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Looks great on the wall and TV works well. One wire connection was easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Samsung Frame!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Frame TV. Mounting was a little tricky trying to put the hole in the correct location where the fiber connection came out of the TV, but they do provide a template for installation. The art work is relatively expensive, I didn't subscribe, but uploaded all kinds of my own pictures which suit me just as well. Flush mounting is the only way to go with this TV!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv, wouldn’t recommend buying online

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv, the only issue we had was during the delivery process the screen was completely cracked and damaged. When we called to get another they tried to sell us a different tv rather than sending us the same one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television. Love the picture quality and the art when we are not watching!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tube

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Center piece of my living room, sharp pic classes up my place.

    I would recommend this to a friend
  • Pros mentioned:
    Art mode

    Rated 5 out of 5 stars

    Samsung Frame TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Very nice addition to our decor. Looks like a work of art when not using.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture, live the art feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality, love the artwork feature. Looks great above the fireplace.

    I would recommend this to a friend
  • Pros mentioned:
    Art mode

    Rated 5 out of 5 stars

    LOVE THE TV AND GOT A GOOD PRICE ON IT!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT TV AND EVERYBODY ALWAYS ASKS HOW DID YOU GET A FRAME ON THERE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Samsung Frame TV!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful/Quality TV. I’ll give it FIVE STARS! Much recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy (literally)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Best TV ever. The art work is awesome. It looks so real. Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv, install crew average. Overall we’re pleased, with the tv. The guys that deliver and installed it had never mounted one on the wall before and struggled with the mount until my wife googled a YouTube video to show them how.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, so glad we did. Looks great over the fireplace as tv and art!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Movie night

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible picture and sound. Best TV I’ve ever purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv! I would recommend to anyone looking for a new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Favorite tv!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my frame tv I now have swapped all of my TVs out to the frames!

    I would recommend this to a friend
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