Customer Ratings & Reviews
- Model:
- QN55LS03TAFXZA
- SKU:
- 6403065
Rating by feature
- Picture Quality
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers regard the 55" Class The Frame Series LED 4K UHD Smart Tizen TV as a beautifully designed TV with great picture quality. They appreciate its easy setup and the ability to hang it flat on the wall. However, some customers have concerns about its price, limited remote control functionality, the size of the one connect box, durability issues, and short lifespan.
This summary was generated by AI based on customer reviews.
Frame tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great product. Tv looks amazing, 'Cause it doesn't look like a tv. When connecting my devices it's great and fast. Don't need chrome casting to display my phone video material on TV.
I would recommend this to a friendHate it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is 5 stars. The one connect is 1 star. This tv comes with a proprietary brick aprox the size of a ps4. I stream everything and therefore, don’t need hdmi inputs. The one connect box is unneeded, and yet I have to have it for the tv to work. I hate it. I hate it. I hate it. A total turnoff on a tv I paid 1500 for after taxes.
I would recommend this to a friendBrand response from Samsung
Posted .Stupid1connectsucks:
Thank you for sharing your thoughts on the One Connect Box. With One Invisible Connection cable, the One Connect box allows you to connect your cable or satellite box or video game system to your TV without having all the messy black wires dangling from the TV. This thin and clear cable is connected to the One Connect box, which can be hidden from view, making it feel like there is no cable at all. We appreciate your thoughts on this feature and will share your feedback with our teams.
Should you ever have questions or need help with TV features, specs, or operation, please contact Samsung Customer Support for help.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Cons mentioned:Remote control
Overpriced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced piece of crap. I could have gotten any smart TV to do the things it does. Trying to sign in Samsung account on TV the remote wouldn't go down on the keyboard, only up or sideways. It will be the last time I buy something because it was "the latest trend".
No, I would not recommend this to a friendBrand response from Samsung
Posted .Unhappy:
I am sorry to hear that you are not completely happy with your Frame TV, and that your remote is not working as expected.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
Please reach out to Samsung Customer Support so that we can provide troubleshooting or warranty service.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Great TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has been great so far! Aside from the actual photo feature, the invisible cable that connects to the offsite power and video console makes for a very clean display area.
I would recommend this to a friendTechnodolt
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying it - but still learning finer points. Could be simpler to navigate apps.
I would recommend this to a friendFrame
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this tv, it do so much & i can easily cast my phone to my tv! I don't like the box it come with to operate but i am making the best of it!
I would recommend this to a friendHave your cake
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that it does not look like a TV and can have my space look sleek and clean yet still have the entertainment and fun. It's like having your cake and eating t too.
I would recommend this to a friendFrame tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice frame tv. But it's not gonna look like a true framed art.
I would recommend this to a friendReturned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it for the 75” version. See review for that version
No, I would not recommend this to a friendWish we had known about the connection issues
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming up on 2 years now and can say that we're already looking at a replacement. The main issue for us has been it's inability to hold a steady system connection. Initially we thought it was an issue with our internet service provider, then thought it was perhaps our router/modem setup. After upgrading both, we finally looked up the "Samsung Frame TV connection issue" and realized it's a known issue experienced by many. Considering the price we paid for it, it's lack of reliability compared to other devices in the house that never have connection issues feels particularly disappointing.
No, I would not recommend this to a friendGreat tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful tv, great service and nice quality. Do recommend.
I would recommend this to a friendLooks just like a painting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool features, great aesthetics. Just what I wanted
I would recommend this to a friendBeautiful tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love. It’s so sleek and nice. I always hated mounting out tv above the fireplace and now I love the way it looks!
I would recommend this to a friendExceeded expectations!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV exceeded our expectations! We love the flush mount. And the artwork selection is extensive. Couldn’t be happier.
I would recommend this to a friendLOVE this TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV and how it looks in my home - however, the remote is not user friendly - I still use my Xfinity remote instead.
I would recommend this to a friendThe frame
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and art all in one. Really cleans up a room, you hardly notice it is a tv when art is displayed
I would recommend this to a friendGorgeous Addition to Your Home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clean looking, sharp display, speakers are great, and all the additional features make this smart tv choice!
I would recommend this to a friendSo realistic
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to a sitting room where we originally did not want a TV. Guests thinks it’s a real TV!
I would recommend this to a friend10/10
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a return for a good price. Has been excellent every since.
I would recommend this to a friendGreat experience. Technicians really cared.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful experience! The techs really made a point to work closely with us to get the installation right.
I would recommend this to a friend