Customer Ratings & Reviews
- Model:
- UN55TU690TFXZA
- SKU:
- 6547490
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the excellent picture quality, ease of use, and attractive price of the 55" Class TU690T Crystal UHD 4K Smart Tizen TV (2023). Many also praise the vibrant colors and convenient smart TV features. However, some users find the remote control takes time to get used to and that the user interface could be improved. A few customers also mentioned concerns about the refresh rate and operating system.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great TV. Great Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We own other Samsung TVs. This one performs as expected. Picture is great. Help at Best Buy was very good.
I would recommend this to a friend - Pros mentioned:Picture quality
televisions
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the picture quality is so good and perfect.the money spent is worth.i would recommendto buy this tv to buy.
I would recommend this to a friend - Cons mentioned:Remote control
Average TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im very surpirsed this TV has such high reviews. PROS: its a Tv, displays picture, has sound, apps, etc. CONS: Old school remote with number buttons (some may prefer); interface is a little laggy; sound is horrible compaired to other samsung tvs we have. Having the aduio around 20 is probably average. But if you have noise or just want to hear what you’re watching more clearly, having it above 40 or above is used more often than not. Either we have a TV thats a one off of minimal issues or this is the expectation to have of this Tv.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Covermw,
I’m sorry to hear about the issues you’re experiencing with lag. To ensure performance is fully optimized, please make sure your TV is running the latest firmware. To do so, go to Settings> Support> Software Update. You can easily update from there if necessary.
Next, I recommend utilizing the self-diagnostic tool, which checks memory, frees unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care.
For sound adjustments, go to Settings> Sound. You can fine-tune the sound by going to Settings> Sound> Expert Settings.
If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Pro
- Pros mentioned:Picture quality
Samsung 44 inch smart TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv for my grandson and he loves it. Great picture quality I would definitely recommend.
I would recommend this to a friend - Pros mentioned:Picture quality
Great deal and hassle free pickup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is outstanding for the price! Best Buy made it easy I just ordered and pulled up and they loaded it for me.
I would recommend this to a friend - Pros mentioned:Picture quality
New Samsung 55" TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was very easy. Picture is beautiful and much nicer than the old Toshiba it replaced. This is our third Samsung TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 55" Cyrstal UHD 4K Tizen TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, great interface, exactly what we were looking for in a TV for a room other than the living room.
I would recommend this to a friend - Pros mentioned:Smart tv
Samsung tv
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality tv. Bought it as my first tv here in the US and it did not disappoint.
I would recommend this to a friend - Pros mentioned:Price
Guest or Grandson's room Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great TV and price for a spare bedroom. In our case, it is a perfect fit for when our grandsons spend the night.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV at a great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Has all the extras and we got it at a great price. The picture quality is wonderful and it was easy to set up.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 55”
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture and great features. Incredibly happy with this tv!
I would recommend this to a friend - Pros mentioned:Picture quality
Very nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is very nice the are very clear i extreme recommended
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Samsung TV's are unmatched!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv fory grandma and she absolutely love it. She has no idea about HD or OLED,great budget tv for a dinosaur!
I would recommend this to a friend - Pros mentioned:Ease of use
Christmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product . Bought for my daughter and son in law for Christmas. Easy to install and to operate.
I would recommend this to a friend - Pros mentioned:Color
Love my 55 inch smart tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my 55 inch samsung smart tv. The color is very bright and beautiful. The process was very easy too.
I would recommend this to a friend - Pros mentioned:Picture quality
55" Samsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent television. Purchased around Black Friday but there was no skimping on quality with this!
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the tv the size is perfect for my tv stand I wish i had more control of the brightness settings
I would recommend this to a friend Best TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect TV for my guest room, great for streaming!
I would recommend this to a friend- Pros mentioned:Ease of use
Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it's a wonderful TV that's been easy to figure out and use. Process was quick, easy and painless.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung makes the best TVs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my mom for Christmas this year and the picture is stunning. Samsung TVs are the only way to go.
I would recommend this to a friend