Customer Ratings & Reviews
- Model:
- UN55TU690TFXZA
- SKU:
- 6547490
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the excellent picture quality, ease of use, and attractive price of the 55" Class TU690T Crystal UHD 4K Smart Tizen TV (2023). Many also praise the vibrant colors and convenient smart TV features. However, some users find the remote control takes time to get used to and that the user interface could be improved. A few customers also mentioned concerns about the refresh rate and operating system.
This summary was generated by AI based on customer reviews.
Samsung 55” TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a LG TV before and it went out within 3 years. My son recommended we buy a Samsung brand as they were better and would last longer. So, I bought a 55” Samsung TV and love it!!
I would recommend this to a friendGreat TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the Air Play function great to watch anything on my Ipad on the TV. Great colors also.
I would recommend this to a friendWorks great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV! It fit on the bracket we already had hooked up, it has all of the apps we had, and the video quality is great. Very happy with the purchase for the price.
I would recommend this to a friendGr8 Crystal
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Television works great. I can use only one remote and watch anything I want from DVD, streaming, Cable or HDTV antenna.
I would recommend this to a friendGreat value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an amazing value for sure. Best 4k smart tv under $400 out there no doubt! I did buy a sound bar for better sound but still a great deal.
I would recommend this to a friendNice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice television. Hung it up on my wall and have no issues.
I would recommend this to a friendThe great experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great experience, starting with the service and the professional treat, but the tv device ❤️❤️ I love it thanks Best Buy for be there for all your customers
I would recommend this to a friendAmazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The transaction was quick and easy. Service was smooth.. item was not damaged and product fit perfectly in my room. Couldnt ask for a better price and place to shop.
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will not buy anything unless its best buy. ITS got awesome people that help you with anything.Very good tv and lab tops.samsung hisence tv and other things.your the best.
I would recommend this to a friendGeek squad service not woth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a TV headache for about a year and a 1/2 and win turned it on. The screen had little cracked up by the next morning. And it's all the way across now. Call them up, get them out here for the DHT if it's 5H TV said it's unreparable won't refund me nothing. So the $49 plan I spent for 2 years was useless. So I bought another TV from there and never buy another one again. And I canceled their plan. I should have took their TV back. Yeah very aggravated they're playing don't get it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I'm sorry to hear you are experiencing issues with your TU690T TV and are not satisfied with your Geek Squad Protection Plan. I recommend also providing feedback to your local Best Buy. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Good enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good bundle for a smart TV, be ready for not having too many sound output options
I would recommend this to a friendSamsung 55
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our Best Buy tv representative was the greatest in helping to find the best tv for our needs. He was patient and so great at explaining technical issues.
I would recommend this to a friendMr
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once the company corrected the problem, things turned out to be awesome. I’m very pleased with the products that I bought and the work performed.
I would recommend this to a friendVery pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my purchase. Did not realize I had bought sq 55inch square but like this better. Servicevas excellent and will go back to Best Buy
I would recommend this to a friend55 Big Screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one being the fourth Samsung Tv I've Purchased, I can say with certainty...Nothing beats a Samsung Big Screen. I now have 4 of them. Satisfied with all 4.
I would recommend this to a friendPerfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy for my home office. I connect a multitude of computers to it. The smart apps allows me to have all of my internet services that I need.
I would recommend this to a friendNurse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sale person was very helpful and informative and made it easy for me. Persons at the door ensure a smooth transition from the store to my vehicle.
I would recommend this to a friendGreat for the price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome purchase for the price and I was able to get special financing with my Best Buy rewards card
I would recommend this to a friendNice Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV for my boyfriend because he had been mentioning getting a TV since I’ve picked it up when I got it he hasn’t stopped looking at it since
I would recommend this to a friendSo easy, my parents set it up!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my parents at their house after their old TV died. They were able to set it up and not have to call me - that is a win in my book!
I would recommend this to a friend