Customer Ratings & Reviews
- Model:
- UN55TU690TFXZA
- SKU:
- 6547490
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the excellent picture quality, ease of use, and attractive price of the 55" Class TU690T Crystal UHD 4K Smart Tizen TV (2023). Many also praise the vibrant colors and convenient smart TV features. However, some users find the remote control takes time to get used to and that the user interface could be improved. A few customers also mentioned concerns about the refresh rate and operating system.
This summary was generated by AI based on customer reviews.
On line purchases
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt and polite at the customer service center. Package delivery with a smile on the associates, display of passion and pride for their job.
I would recommend this to a friendCustomer services was great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and sales person was very helpful even put tv in my car and bought 50 inch but to small for wall they let me exchange it no problem
I would recommend this to a friendTop Marks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good value and excellent pick up service. I have been a Best Buy customer since 2006 and always found their service to be excellent.
I would recommend this to a friendTv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, have nothing bad to say about this to be honest
I would recommend this to a friendGreat Value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding for value for the cost. Great for watching shows or gaming. The single drawback is the only 2 HDMI ports
I would recommend this to a friendTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and fast customer service. Setup was a little hectic since it didn't come with any screws for the wall mount but not crazy.
I would recommend this to a friendGreat TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup, a lot of apps pre-installed and very shap screen. A lot of bang for your buck. It's my second tv of this size and type.
I would recommend this to a friendThe best TV for the budget
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung all day! I’ve always loved the brand and couldn’t beat the price on this one. Purchased for a family member and they love it!
I would recommend this to a friendIm very satisfied
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good TV i couldnt complain,when i turn it on i dont have to wait a while befor i go on youtube or another other app
I would recommend this to a friendSamsung tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv brand I always shop for Samsung when I go to Best Buy always meets expectations for quality!
I would recommend this to a friendGood
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good product. It is just perfect for what I need it and exceeds my expectations.
I would recommend this to a friendGreat customer service
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy pick up process Items safety taken to my car
I would recommend this to a friendGreat Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV for the money. We use the TV to watch throughout the day and have no issues with connectivity and performance.
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. Needed a new tv and it’s was a good price and does what I need it to do. I just wish it had more than 2 HDMI ports
I would recommend this to a friendFor living room
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good! Tv have little lagging sometime Everything else works as it should
I would recommend this to a friendOk TV for the price.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok TV for the price. Got it when it was on sale. Screen is honestly not bright enough to watch during the day
I would recommend this to a friendHello
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is amazing great job from Best Buy thank you!
I would recommend this to a friendAwsome Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4k looks amazing. Samsung tvs are always really good tvs in my opinion. I would recomend this Tv to freinds and family.
I would recommend this to a friend- Pros mentioned:Picture quality
Average TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When bought it for the first time TV stopped working and had to return and get a new one. Slow response to the remote. Great picture quality but terrible sound.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Ekanth,
I’m sorry to hear that the sound quality of Samsung’s TU690T TV was not on par with your expectations. We’re always here to help, and if given the chance, we could have assisted in providing sound adjustments that may have improved your audio experience. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~Samsung Advisor
Samsung 690T 55”
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have seen less than favorable reviews for these models. This is a great TV packed with features. Absolutely amazing!
I would recommend this to a friend