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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1495 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality, ease of use, and attractive price of the 55" Class TU690T Crystal UHD 4K Smart Tizen TV (2023). Many also praise the vibrant colors and convenient smart TV features. However, some users find the remote control takes time to get used to and that the user interface could be improved. A few customers also mentioned concerns about the refresh rate and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,495 reviews
  • Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting to install really you want me to put in at least 50 characters on something that I’m still waiting to install because I need someone to carry out the big TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and worth it for a gift with the Balck friday price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsun tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online save 50 dollars on my Purchase. Also pick up precess was very smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing and exactly what i was looking for. I'm so happy with this purchase ☺️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooool my TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like mytv, my video games look great, both my Nintendo and ps5, I'm enjoying it a lot thk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55 inch.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Bought this for mom ,she love it definitely buying more tvs at bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great prices and service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchage! Fast delivery! We are really satisfied from the price and the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG HAS IT ALL.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SAMSUNG IS THE BEST, BOUGHT MANY TV's THESE LAST 50 years THEY WIL NOT COMPARE TO SAMSUNG.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good if smart remote is included. Some glue got stuck between the screen and the frmae, a better packing could help

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Ramv,

      Thank you for taking the time to provide feedback on your TU690T TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.

      If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      Thanks for being a part of the Samsung family!

      ~ Samsung Pro Samsung

  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at my store were awesome. I was in and out in under 20 minutes. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV! Great Value. SInce I m not a gamer or using with a PC the specs on this TV are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was a best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a bestbuy for sure Was a bestbuy for sure Was a bestbuy for sure Was a bestbuy for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is always being my favorite brand because they are lasting and good quality products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv! It’s a great upgrade from my older tv and I’m so happy with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this tv. Samsung always give a Good quality, the thing is it only has 2 hdmi entrees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this product on sale and received it quickly and promptly hooked it up and absolutely loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this Television for my daughter as a birthday gift. She was very happy & surprised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased. Was confusion on delivery time. Got it a day later than promised, though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and quick delivery. We received the delivery first thing on the delivery day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good tv the only issue with this tv when loading to other apps it just slow

    I would recommend this to a friend