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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1495 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality, ease of use, and attractive price of the 55" Class TU690T Crystal UHD 4K Smart Tizen TV (2023). Many also praise the vibrant colors and convenient smart TV features. However, some users find the remote control takes time to get used to and that the user interface could be improved. A few customers also mentioned concerns about the refresh rate and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,495 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this tv is beautiful! Great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and great picture. A little heavier than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Samsung TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great Tv great color the price is right would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best experience, Samsung is awesome. Image, sound, everything.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and the picture quality is awesome. Easy to install as well!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying my tv. It’s a good picture and sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. The picture quality and sound quality is very good

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Not good for snacking while watching

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Undeniably an upgrade from the roku I had before. But while the tv is better the remote sucks. I watch a lot of youtube, and I have to hit skip ads often because youtube is greedy and terrible, but I have to press down way too hard for it to register. More buttons doesnt make it a better remote, and not being able to press a button when im snacking in one hand and my cat is sleeping on the other is really annoying

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      AliciaBees,

      I’m very sorry for the issue you're experiencing with the force required for buttons to register on your remote. Your feedback is appreciated and will be shared with our internal teams.

      If you ever have other issues with your TV or questions regarding setup, function, features, or settings, please know that Samsung Customer Support is here to help.

      You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Pro Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture for the price of the TV, great for rental property.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great price & the color & picture is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung best brand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crazy image quality ! 4k really realistic not even scaled

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great. Was a gift for parents and They love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 55 inch tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung TV has a fabulous picture very crisp and clear

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it, great quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear picture, huge difference from our last tv!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV Colors look really good and I would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fam time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV to gather the family around to watch nightly TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and quality for the size & the picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bright image great tv perfect size for your room recommended

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 55" class TU690T Crystal UHD 4k Smart Tize

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 32" to a 55" & loving it!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv Samsung 55’

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv for the price, awesome picture and sound!

    I would recommend this to a friend